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Rountree Ford

Shreveport, LA

Overview
Reviews
4.7
633 Reviews
Call Dealership (318) 798-3673
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8770 Business Park Dr

Shreveport, LA

71105

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Showing 633 reviews

January 19, 2024

James was very courteous and professional. He took the time to make sure that I understood the additional services that I would need for my vehicle More

by beauties4300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James in service department
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Jan 25, 2024 -

Rountree Ford responded

We're pleased to hear about your positive experience with James! It's great that he was courteous and professional, taking the time to ensure you understood the additional services needed for your vehicle. We appreciate your kind words and look forward to serving you again!

January 18, 2024

Rountree Ford provides awesome service and will even come to your house to help fix your service request. Jasmine hooked me up. More

by levi.sanford.levi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine.
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January 18, 2024

Work with me to solve my issues. Convenient location near most anything in town...easy access More

by JLEE71103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
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Jan 23, 2024 -

Rountree Ford responded

We're glad to hear that our team worked with you to solve any issues and that our location is convenient for you with easy access. Customer satisfaction is our priority, and we appreciate your feedback. We're here to assist you, and thank you for choosing us for your automotive needs!

January 18, 2024

I normally dread walking onto a car lot, but my experience with Roundtree Ford was the best I’ve had. The whole team I interacted with seemed interested in my satisfaction. The salesperson was proa More

by TC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laurie Williams, Richard Lambert
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Jan 25, 2024 -

Rountree Ford responded

Thank you for sharing your positive experience! We're delighted to hear that your visit to Roundtree Ford was the best you've had. It's great to know that our team was dedicated to ensuring your satisfaction, and we appreciate your feedback on the proactive assistance in getting the truck you wanted. We look forward to serving you again!

January 15, 2024

Great service prompt and professional and informational get you in and out promptly without hassle More

by ronhendo77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron did a great job
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Jan 17, 2024 -

Rountree Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 15, 2024

I received excellent service and communication from my service advisor at Rountree Ford! That's why I don't take my truck anywhere else. More

by avacox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
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Jan 18, 2024 -

Rountree Ford responded

It's wonderful to hear that you received excellent service and communication from your service advisor here. Loyalty to a specific service center is a great indicator of customer satisfaction. We appreciate your business. We are excited to help you in the future.

January 15, 2024

Our service was excellent. Our sales person. Adam was very professional and helpful and the finance person. Albert is also very professional and efficient. This is our second p More

by jeann1967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Broden and Albert Stoma are exceptional, Richard Lambert
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Jan 15, 2024 -

jeann1967 responded

Our experience with Adam has been phenomenal with both purchases. I highly recommend him. And Albert is the most efficient finance person I have ever dealt with in addition to being a lot of fun to visit with. It was also very thoughtful for the Sales Manager to offer us the running boards from our trade in since we were planning on purchasing new ones for our new Explore. Just a great experience overall.

January 11, 2024

Steven was very knowledgeable very proficient in his job and very friendly. I felt very well taken care of. More

by catv1ster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
steven Martinez
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Jan 12, 2024 -

Rountree Ford responded

It's fantastic to hear that you had a great experience and that Steven provided knowledgeable assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 11, 2024

Everyone was very nice and friendly I am very happy with this dealership and my experience was super. More

by dguileboots572
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Lambert, Janet Haynes
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Jan 16, 2024 -

Rountree Ford responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 09, 2024

I am satisfied overall with the work completed. Thank you for taking care of my issues. More

by D7washington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Haley
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Jan 11, 2024 -

Rountree Ford responded

We are thrilled to hear that you had a satisfying experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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