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Rountree Ford

Shreveport, LA

Overview
Reviews
4.7
633 Reviews
Call Dealership (318) 798-3673
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8770 Business Park Dr

Shreveport, LA

71105

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Showing 634 reviews

July 29, 2023

My truck broke down, and I had it towed to Rountree Ford. I made an appointment for the next day, but it was 10 days before they were able to get to work on my vehicle! They replace the battery along with th More

by Brian G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zahn
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July 28, 2023

Very attentive, responsive and professional . The salesman made my experience wonderful. All my questions and concerns were answered. More

by slim4u_318
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth zeiner
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Aug 08, 2023 -

Rountree Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Aug 08, 2023 -

Rountree Ford responded

Thank you for your kind words for our staff, we appreciate it!

July 26, 2023

The service writer came out as soon as I pulled up. Service was complete in a timely manner. More

by Randyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer.
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Jul 31, 2023 -

Rountree Ford responded

We are glad we could help!

July 25, 2023

Rountree Ford did an excellent job repairing my two issues. It took a little while to get diagnosed due to manning shortage and then parts arrival, but overall I am pleased. More

by Charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Almeda - Excellent Service
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Jul 28, 2023 -

Rountree Ford responded

Hello Charles, we appreciate you taking the time to leave us this feedback.

July 25, 2023

Check engine light was on and was not addressed. Would have at least liked it acknowledged and asked if I wanted it to be checked. More

by tinabrionesrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zawn
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July 25, 2023

Unfortunately the Service Advisor was rude 347490 other than that so far so good. Thanks More

by millanangel59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Haley
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Aug 08, 2023 -

Rountree Ford responded

Thank you for your kind words for our staff, we appreciate it!

July 24, 2023

Courteous, dependable and a very professional group of people Recommed this dealership and service department More

by pgibbsjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Aug 03, 2023 -

Rountree Ford responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

Aug 08, 2023 -

Rountree Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 24, 2023

Jasmine was very efficient and took good care of me. Will look forward to using her the next time. More

by Eleanor Stebbins Bremer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Marie
Report | Print
Aug 08, 2023 -

Rountree Ford responded

We're happy you found our staff to be so supportive during your experience here at Rountree Ford.

Aug 08, 2023 -

Rountree Ford responded

Thank you for your kind words for our staff, we appreciate it!

July 22, 2023

Did not feel pressured; friendly, helpful people. I would buy from Rountree again. Awesome experience More

by Ssherm49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dillon
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Jul 27, 2023 -

Rountree Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 16, 2023

My initial diagnostic test on my truck was not correct therefore a re-diagnostic check cost me more money, even though the problem was assessed the first time by an auto parts store More

by dewaynetasby1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
Report | Print
Aug 08, 2023 -

Rountree Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Aug 08, 2023 -

dewaynetasby1 responded

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