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Rountree Ford

Shreveport, LA

Overview
Reviews
4.7
623 Reviews
Call Dealership (318) 798-3673
View Awards

8770 Business Park Dr

Shreveport, LA

71105

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Showing 623 reviews

June 09, 2023

Great Dealership Mr. Holland goes above and Beyond to ensure that everything is taken care of always.Thanks Mr.Holland More

by cubiedoll650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr.Holland
Report | Print
Jun 15, 2023 -

Rountree Ford responded

We're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

June 09, 2023

Very disappointed! ! Again!! Making me re think owning a Ford ° Sad really!! Losing my confidence More

by Yesdearhandyman15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Madison
Report | Print
Jun 09, 2023 -

Yesdearhandyman15 responded

Nort Sure who posted this for me but it wasn't Me !! I was Very Very disappointed in yall Service!! Expecially the $31.50 misc charge that ended up being me making a Appt with Yall ???? You Charged me for setting a Appt to give You Buisness!!! What ???? You Could not even be able to explain this To me !! Stuff like that makes me never want to do business with yall Again!!!

June 08, 2023

Went in for an oil change Every thing was smooth and easy. Earl was very informative. More

by frankie9805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl haley
Report | Print
Jun 15, 2023 -

Rountree Ford responded

We're excited to hear that our team took care of you and that everything went smoothly. We thank you for your business and look forward to your next visit!

June 06, 2023

Kevin Holland at Rountree was very helpful. Got my tire repaired and delivered my car back to me with in no time. More

by jboyd@2157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Holland
Report | Print
Jun 10, 2023 -

Rountree Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 03, 2023

Good Good Good service experience that I have had here is always good I'm that s why I come her More

by Schumpcawthorne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Rhymes
Report | Print
Jun 07, 2023 -

Rountree Ford responded

Thank you for your kind words for our staff, we appreciate it! We thank you for your business and look forward to your next visit!

May 31, 2023

Very professional and vehicle was repaired quickly. Service advisor was very helpful. and kept me informed about work being done on vehicle. More

by wbuck48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra
Report | Print
Jun 10, 2023 -

Rountree Ford responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

May 31, 2023

Customer service was very nice today. Got me in and out. Had a scheduled appointment and waited an hour and half More

by Ljcardone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea rhymes
Report | Print
Jun 08, 2023 -

Rountree Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

May 13, 2023

Wife took her 2019 Explorer for warranty service only to have returned with a completely different dead battery than what she took it up there with possibly leaving her stranded alone God knows where. Servi More

by danefoster1957
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Trey (unknown last name) service manager
Report | Print
May 13, 2023 -

danefoster1957 responded

My Wife took her Explorer to ROUNTREE FORD for warranty repairs & the next day the battery was dead. I’ve got 14 batteries on 4 wheelers, Boat, Mule, John Deere & ExMark, Harley etc., I’m always monitoring the water levels on all of them with capped wet cells. I have 8 batteries out of the 14 that are maintenance free sealed batteries, my truck, her Explorer & one 4 wheeler, John Deere, Tractor, Harley & one Exmark. The next day after her service at ROUNTREE FORD her Explorer would not start. When I opened the hood I saw a capped wet cell battery where her maintenance free battery once set. I have 4 battery maintainers I alternate between all of my batteries therefore I am very familiar with every battery each of my machines has. ROUNTREE has denied any wrongdoing but I know thievery had occurred while the vehicle was in their possession. The way this was handled by this company they will never get one red cent from me.

April 29, 2023

Chelsea Rhymes did an amazing job getting my Mustang GT approved and repaired!! I wouldn’t trust my Mustang to anyone else but Rountree Ford for any kind of service. Thanks Chelsea!!!! More

by Dax Gabel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Rhymes
Report | Print
May 02, 2023 -

Rountree Ford responded

Thank you for your kind words for our staff, we appreciate it!

May 03, 2023 -

Rountree Ford responded

Hi Dax Gabel, we are very happy to have provided you with such a positive experience!

April 26, 2023

Good service. Will recommend others to this dealer in the future. Convenient location. Thank you. More

by Hausrobd7835
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Davidson
Report | Print
May 02, 2023 -

Rountree Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

May 03, 2023 -

Rountree Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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