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Group 1 Ford of Shreveport

Shreveport, LA

Overview
Reviews
4.8
755 Reviews
Call Dealership (318) 798-3673
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8770 Business Park Dr

Shreveport, LA

71105

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Showing 755 reviews

January 01, 2026

They are upfront and kind. They do an excellent job and are very thorough. I give them a +10 rating. More

by jcpow53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
Report | Print
January 01, 2026

James was great sells men . But doing paperwork could do a lot better then they do out side of that it was good More

by wildbill453090
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
Report | Print
December 30, 2025

Awesome customer service. 10/10 recommended. I would definitely recommend friends and family to purchase a vehicle from Group 1. More

by Felicia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel, Richard Lambert, Janet Haynes
Report | Print
Dec 31, 2025 -

Group 1 Ford of Shreveport responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 30, 2025

If you’re looking to buy a new Ford or Lincoln, go see Sam at Group 1 ford! I bought a 2025 navigator and a 2026 F-250 and had the best experience and salesman (Sam) you could ask for! More

by lwilkerson2727
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam, Richard Lambert
Report | Print
Jan 01, 2026 -

Group 1 Ford of Shreveport responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Shreveport. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 27, 2025

Friendly and knowledgeable concerning by vehicle. Informative concerning recalls business was clean with fresh coffee More

by CEFORD77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert, Janet Haynes
Report | Print
Dec 28, 2025 -

Group 1 Ford of Shreveport responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 26, 2025

They will get the. job done if your vehicle is not working probably also they get it done More

by ericissac837
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert, Janet Haynes
Report | Print
Dec 26, 2025 -

Group 1 Ford of Shreveport responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

December 24, 2025

Work was performed quickly and courteously, would recommend friends and relatives to use this service. See you again next time I need service work. More

by Bobby L Cooper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
Report | Print
Dec 25, 2025 -

Group 1 Ford of Shreveport responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

December 22, 2025

Stephen was nice and very courteous. He informed me of the process and answered all of my questions. Would highly recommend this dealership and Stephen for anyone. More

by georgie.broussard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Martinez
Report | Print
Dec 24, 2025 -

Group 1 Ford of Shreveport responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Shreveport. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 21, 2025

They got us in quick and kept in touch on the progress of our vehicle. More

by brandylbeason
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Beason
Report | Print
Dec 22, 2025 -

Group 1 Ford of Shreveport responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 19, 2025

Fast service. Everyone at the dealership was professional, friendly and polite. No long wait time. More

by csjones35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest
Report | Print
Dec 21, 2025 -

Group 1 Ford of Shreveport responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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