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Rountree Ford

Shreveport, LA

4.7
607 Reviews

8770 Business Park Dr

Shreveport, LA

71105

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Showing 607 reviews

February 24, 2025

Tyler out of the Shreveport Ford dealership is top-tier. He kept me posted of any challenges while my truck was in shop. He ensured that I had a way home and back from work, since there were no loaners av More

by lattidaddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javen MCcree
Feb 28, 2025 -

Rountree Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rountree Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

February 23, 2025

My experience with Rountree Ford was very helpful and rewarding, Tyler Ortego was so helpful and he is a great service personnel, Thank You so much Tyler Ortego. More

by violetjay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Ortego, deserves (5) Stars
Feb 28, 2025 -

Rountree Ford responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

February 23, 2025

Everyone in the service department was wondering. Service was quick and all work was great. More

by andyscoggins69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Zeiner, Richard Lambert
Feb 24, 2025 -

Rountree Ford responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

February 20, 2025

Quick service on Saturday morning. Excellent and friendly customer service. The coffee machine was awesome. More

by mikewilly41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James, Richard Lambert, Janet Haynes
Feb 23, 2025 -

Rountree Ford responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 19, 2025

In and out for an oil change with no pressure to get additional service. Was told of service that was needed and informed me that I will need it soon. More

by ajspencer4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
Feb 21, 2025 -

Rountree Ford responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 19, 2025

From the purchase of my Explorer to to each and every time I have had service, they are excellent! More

by Momford3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Williams
Feb 21, 2025 -

Rountree Ford responded

Hi, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!

February 19, 2025

I am very pleased to say that the service advisor. Mr. Haley took his time and was very courteous towards me and took care of the vehicle that I brought in for service. I’m thankful he followed up to More

by J.D.-B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert, Janet Haynes
Feb 21, 2025 -

Rountree Ford responded

Hi, thank you for taking the time to leave a review for us at Rountree Ford. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 19, 2025

Great Service provided by Miss Ivory, When I travel to Roundtree for maint. I am In and out More

by ojojeda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept Miss Ivory
Feb 21, 2025 -

Rountree Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rountree Ford! Feel free to reach out to us if you need anything. Have a wonderful day.

February 18, 2025

Easy in easy out! No discomfort at all! My service advisor, James Baker was extremely helpful in navigating me smoothly through from start to finish! And that courtesy More

by Dinoswavay007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
Feb 20, 2025 -

Dinoswavay007 responded

No inconvenience at all! My service advisor, James Baker was extremely helpful, and knowledgeable of what was going and what was needed so everything was smoothly navigated from start to finish!

February 18, 2025

They did a great job on getting us back on the road in a timely matter. More

by dbdavidbridges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
Feb 21, 2025 -

Rountree Ford responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

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