Rountree Moore Chevrolet - Service Center

The staff was extremely friendly and polite and helpful with my business and I was very please with them and was very quick with service with my business and I was very please with them and was very quick with service More

They were very nice and didn't push the sale. They let me look and drive until I found the truck that I wanted. They also gave me the price I wanted. look and drive until I found the truck that I wanted. They also gave me the price I wanted. More

Had a recall on the air bag in my husbands truck repaired on 4/20/20. It was an overall good experience. Our service writer was great, he was courteous and informative. He estimated how long it would take on 4/20/20. It was an overall good experience. Our service writer was great, he was courteous and informative. He estimated how long it would take and he was right on. We really appreciate how quick and professional the employees are at Rountree Moore! We were there at 9 a.m., not positive the name of our service writer, but guessing it was Jonathan Gaines. More

Awesome and quick service as always Johnathan always helps out and takes care of what I need to have done very friendly and professional service helps out and takes care of what I need to have done very friendly and professional service More

We tried to make an appointment for an oil change over the phone & then the computer but were unsuccessful for some reason. However, we had to go to Lake City for a medical appointment and just stopped in the phone & then the computer but were unsuccessful for some reason. However, we had to go to Lake City for a medical appointment and just stopped in at Rountree Moore and they did the change for us without the appointment almost right away. We appreciated it very much. More

The whole team was very helpful with the questions I had, it was done in a timely manner. I won’t go anywhere else with my vehicle 10/10 service! it was done in a timely manner. I won’t go anywhere else with my vehicle 10/10 service! More

Always a pleasure working with Bryan. Gets things done in a timely and professional manner. I will not go anywhere else to get my car serviced. a timely and professional manner. I will not go anywhere else to get my car serviced. More

Bryan made it real easy and fast for me, had me I. Out with an oil change within 30 minutes! I couldn’t be happier with an oil change within 30 minutes! I couldn’t be happier More

Was very pleased with the timely manner as to which my vehicle was done and the friendly staff was a pleasure to work with thank you. vehicle was done and the friendly staff was a pleasure to work with thank you. More

Excellent customer service!! Not only was I able to drop my truck off early for scheduled service but I was also able to get a ride to work - ON TIME. I've always heard "People won't remember what you did my truck off early for scheduled service but I was also able to get a ride to work - ON TIME. I've always heard "People won't remember what you did for them, but they'll always remember how you made them feel." and that is 100% true. Bryan in Service went above and beyond to make my experience one that any customer would appreciate. He was very kind, patient, and full of information - even at an early hour. He took the time to check me in and explain what all was going to be done during the service. And, after the service was complete he also sent me a short video of the vehicle letting me know that it was ready. Who does that?? Other places won't even call you to tell you that your vehicle is ready and he sent an actual video of my clean vehicle saying that it was ready to be picked up. In my eyes THAT is the very definition of customer service. Bryan personifies excellence in dealing with customers and ensuring that they feel welcome at this dealership. His professionalism knows no bounds and I feel like LOTS of other folks in this industry could learn a myriad of lessons from him. Please send my regards to this gentleman because for me, on the day of my service, he made me feel important - and that goes a long long way to some. Thank you Rountree Moore Chevrolet for putting excellent people like Bryan out front to represent your business. He has done you proud! More