Rountree Moore Chevrolet - Service Center

The Service Writer, Bryan, was very professional and handled my issue promptly. I didn't have to wait long to be waited on and the work was completed while I waited. Thanks Bryan. Also the Technician handled my issue promptly. I didn't have to wait long to be waited on and the work was completed while I waited. Thanks Bryan. Also the Technician, Leon, brought me some sheets of paper with the options of the car and asked me if I wanted to have them. It was really good of him to think of me. More

Angela was amazing to work with.... fast, easy, affordable & clean ... thankful for the experience .. will most definitely return .. again, thank you ... have an amazing day affordable & clean ... thankful for the experience .. will most definitely return .. again, thank you ... have an amazing day More

The service manager was helpful and kept me informed about the service and repair of my vehicle. I believe person working all areas should have worn mask. The safety of workers and customers should be about the service and repair of my vehicle. I believe person working all areas should have worn mask. The safety of workers and customers should be a concern for all. More

My car was checked promptly and a price for repair was given....Angela Anderson was extremely courteous as I found her to be and knowledgeable when I asked her a question...She kept me notified....and cal given....Angela Anderson was extremely courteous as I found her to be and knowledgeable when I asked her a question...She kept me notified....and called me when the car was ready... More

I’m 58 years old and have bought a dozen new vehicles in my life.....This was the first time I ever left a Dealership feeling like I had made a good deal. I paid less for the car than I intended and got mor my life.....This was the first time I ever left a Dealership feeling like I had made a good deal. I paid less for the car than I intended and got more for my trade than I expected. Angela Anderson set the tone in the service department by making it clear they were eager to serve me and grateful for my business. She was extremely personable and went about her work efficiently with a humble demeanor. I had no intention of buying a car, I went in for vehicle service. Mr Kennington went the extra mile to show me every vehicle I had interest in (in the rain). When I hesitated at the total price, Mr Dylan Green got involved, offered MORE than I expected my trade was worth, and lowered the car to a price I could not walk away from. Dylan Green was clearly going to do whatever it took to gain my trust and business. The staff managed to be eager to make a deal without pressuring me. I felt comfortable and in charge the entire time. The whole crew represents the “Bow-Tie” brand well. More

If I could give more stars I would. We were on vacation in Florida and friends of ours had our vehicle headed home to Michigan. Unfortunately, our vehicle left them stranded with their family on the side o in Florida and friends of ours had our vehicle headed home to Michigan. Unfortunately, our vehicle left them stranded with their family on the side of the highway while we were already back home in Michigan. Bryan and his team allowed our vehicle to be towed to their dealership and began working on it first thing Monday to find the issue (blown engine). Bryan handled dealing with every aspect of the repair, our warranty company, being sure to keep us informed, not giving us a runaround like previous dealerships have here in Michigan, and even did plenty of leg work on his days off to get our vehicle done as quickly as possible, and our bill was not only extremely reasonable, but pretty well exactly what he said it would be when I arrived. He also made sure his mechanics took extra attention to our vehicle knowing we were coming from out of town to drive it back home 1200 miles (along with a fresh car wash) and he consistently responded quickly every time we called. Reliable and trustworthy business is merely impossible to come by these days and these guys are it. Also, once we came to pick up our vehicle, every single person checked to be sure we were being helped. I can’t rave about this dealership enough. More

Great service. In and out in a fairly short period of time. Situation checked and resolved quickly. Bryan was very kind and helpful in making this a great visit. time. Situation checked and resolved quickly. Bryan was very kind and helpful in making this a great visit. More

Professional staff. Greeted quickly upon arrival. In and out under an hour for oil change and tire rotation. Waiting area in need of refurbishment, looks old and tired. out under an hour for oil change and tire rotation. Waiting area in need of refurbishment, looks old and tired. More

Eddy, the service employee was very helpful and very nice. Made the process so much easier. I wish it was a little quicker since I had my child. nice. Made the process so much easier. I wish it was a little quicker since I had my child. More

Always a great experience working with Amy Jaffe!!! The service department since I purchased my truck here at Rountree Chevrolet they have taken care of all my service needs. service department since I purchased my truck here at Rountree Chevrolet they have taken care of all my service needs. More