Rountree Moore Chevrolet - Service Center

Had an appointment for 11am for an oil change (I have a few free ones in my warranty). Ever single time I’ve brought my truck it, I’ve waited a minimum of two hours. This time it turns out I was not even c few free ones in my warranty). Ever single time I’ve brought my truck it, I’ve waited a minimum of two hours. This time it turns out I was not even checked in for my appt, but I was signed up as a “walk in”. I called at 12:30pm to see how much longer it would be and I was told I was next in line. Then, around 1:30pm I received another call, presumably someone calling to check in, saying that I was next in line when I should have been next in line an hour prior. I called to express my concern to a manager, but found there wasn’t one on duty and only got excuses. This is by far the worst service center in Lake City. More

Waiting area is good n time is pretty okay for the wait I would continue coming to have vehicle service as long as they continue to be courteous would continue coming to have vehicle service as long as they continue to be courteous More

When I got to the dealership I was greeted with a smile and was asked what service I needed to have done to my vehicle and was treated very kind. and was asked what service I needed to have done to my vehicle and was treated very kind. More

Amy Jaffe is a fantastic person to work with! and I would highly recommend calling her with all your Chevrolet service needs. Thanks again for all your help! highly recommend calling her with all your Chevrolet service needs. Thanks again for all your help! More

Johnathan has to be one of the best customer service reps I’ve ever met, he’s very welcoming, personable and helpful and always takes care of me in a jiffy I’ve ever met, he’s very welcoming, personable and helpful and always takes care of me in a jiffy More

Great personnel, great service and great price. I appreciate everything, oil change as well as tire rotation. He also repaired a very small leak in a tire in great time. Also, liked the truck wash an appreciate everything, oil change as well as tire rotation. He also repaired a very small leak in a tire in great time. Also, liked the truck wash and vacuuming!!! More

Absolutely great experience! Service was great and sales staff helped me out a lot! Highly recommend and will be going here from now on! Thanks! staff helped me out a lot! Highly recommend and will be going here from now on! Thanks! More

I had a very good experience at the location and the service was very good and the service people were friendly and helpful. Thanks for being helpful. service was very good and the service people were friendly and helpful. Thanks for being helpful. More

Job well done 👍🏼 Service department done a good job and wait was minimal hope everyone had a great merry Christmas and a happier new year look forward to seeing you soon wait was minimal hope everyone had a great merry Christmas and a happier new year look forward to seeing you soon More

Brought my truck in for a minor repair, service was fast and efficient. Eddie Gregory got me taken care of and back on the road. and efficient. Eddie Gregory got me taken care of and back on the road. More