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Rountree Moore Ford
Lake City, FL
554 Reviews
At our Ford dealership in Lake City, FL, we're ready to help you find the ideal vehicle for you and your family. Our range boasts powerful and roomy SUVs like the Ford Explorer, which can seat seven or eight people and the stylish Ford Edge. Our Ford SUV range also features the compact Ford Escape and the ever-popular Ford Expedition.
Consider going electric with the all-new Ford Mustang Mach-E, now available at our Ford dealership in Lake City, FL. We also offer elegant sedans such as the Ford Fusion and the classic Ford Taurus. If you're looking for a performance car, we've got you covered with models like the Ford Mustang.
You can also explore our selection of pre-owned vehicles at Rountree Moore Ford. Our inventory of used and certified pre-owned vehicles includes gently-used Ford models, alongside cars, sedans, pickup trucks, hatchbacks and SUVs from various manufacturers. Shop with confidence knowing that all our pre-owned vehicles have undergone a thorough inspection at our Ford service center.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 554 reviews
August 23, 2021
Couldn’t be more satisfied with service department!!! Front desk especially Danielle is very friendly and professional ❤️ I highly recommend them , treat you like family ❤️❤️ Front desk especially Danielle is very friendly and professional ❤️ I highly recommend them , treat you like family ❤️❤️ More
by Margieeighmy
Employees Worked With
August 01, 2021
I had “services” on my Lincoln MKS they repaired my A/C and replaced 2 tires. They ordered 3 full size tires because I wanted the spare, a donut, tire replaced but they charged me for a full size tire. Als and replaced 2 tires. They ordered 3 full size tires because I wanted the spare, a donut, tire replaced but they charged me for a full size tire. Also while my vehicle was in their Care Custody and Control the driver side front speaker miraculously blew all by itself, or so they say. I called the manager of the service department and was told he was in a meeting and that the receptionist would leave a message for him as well as our a sticky note in his computer and he would call me no later than the next day. Two weeks passed and I never heard from him. I went there today and they told me my speaker was blown and that it wasn’t unusual with a black on black car. They told me that since the donut tire would cost less that the speaker would practically be paid for. I told them since the manager never returned my call and because they won’t take responsibility for messing up my speaker that I just wanted a refund and I’ll go someplace else. The service manager told the guy helping to refund me the extra tire price. The guy helping was trying to do it only to find out he couldn’t that it could only be completed on the manager’s computer so another waste of time. I would only recommend this dealership for repairs to my enemies More
by Chipsimp
Employees Worked With
Mathew was the only helpful person there
July 11, 2021
Had an appointment for oil change at 11am. 3 hours later I had to make them get my truck so could go to back to work. I had to make them get my truck so could go to back to work. More
by debi4relyt
Employees Worked With
March 02, 2021
Easy to deal with, great prices, and they went out of their way to make things work out well. We can highly recommend them to anyone. their way to make things work out well. We can highly recommend them to anyone. More
by mandssawicki
February 02, 2021
Very pleasant experience with Roundtree-Moore Ford Lake City. Greg Wollridge was outstanding. Straight forward and honest. Not pushy. Buy a car or truck from this dealer. City. Greg Wollridge was outstanding. Straight forward and honest. Not pushy. Buy a car or truck from this dealer. More
by AGuyWholeBoughtATruck
Employees Worked With
Greg Wollridge
January 29, 2021
Service Rep Daniela is ALWAYS a pleasure to work with. She always goes over and beyond to help and answer any questions that you have and if she don’t have the answer she will do all she can to get it for She always goes over and beyond to help and answer any questions that you have and if she don’t have the answer she will do all she can to get it for you right then and there. She is awesome. If we had a company that she would fit within we would definitely be offering her a job to come work for us, you don’t meet people that are honest and go over and beyond to do their job everyday, and enjoy what they are doing. We always request for Daniela when we schedule or walk in and if she isn’t there we wait till a day she is. Thanks for the great service More
by csrtonya
Employees Worked With
January 20, 2021
Rountree Moore service always does a great job. They even sent my phone a video describing what they were doing . very pleased with the service. sent my phone a video describing what they were doing . very pleased with the service. More
by 6161
Employees Worked With
December 12, 2020
Very friendly, helpful service.Went "the extra mile" for Very friendly, helpful service. Went "the extra mile" for me. Made buying a new car a pleasant experience (which I usually dread). Am really enjoyi Very friendly, helpful service. Went "the extra mile" for me. Made buying a new car a pleasant experience (which I usually dread). Am really enjoying having a new vehicle. More
by ca_wise01
October 26, 2020
Very enjoyable, no pressure experience. I traveled over 100 miles to buy the vehicle that I wanted. Entire facility was clean, and the staff presented themselves well. 100 miles to buy the vehicle that I wanted. Entire facility was clean, and the staff presented themselves well. More
by hawaii1212000
