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Rountree Moore Ford
Lake City, FL
554 Reviews
At our Ford dealership in Lake City, FL, we're ready to help you find the ideal vehicle for you and your family. Our range boasts powerful and roomy SUVs like the Ford Explorer, which can seat seven or eight people and the stylish Ford Edge. Our Ford SUV range also features the compact Ford Escape and the ever-popular Ford Expedition.
Consider going electric with the all-new Ford Mustang Mach-E, now available at our Ford dealership in Lake City, FL. We also offer elegant sedans such as the Ford Fusion and the classic Ford Taurus. If you're looking for a performance car, we've got you covered with models like the Ford Mustang.
You can also explore our selection of pre-owned vehicles at Rountree Moore Ford. Our inventory of used and certified pre-owned vehicles includes gently-used Ford models, alongside cars, sedans, pickup trucks, hatchbacks and SUVs from various manufacturers. Shop with confidence knowing that all our pre-owned vehicles have undergone a thorough inspection at our Ford service center.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 554 reviews
October 09, 2020
Very modern, clean, and up to date. The service writers area was inside, out of the weather and very spacious. The customer waiting area was comfortable. area was inside, out of the weather and very spacious. The customer waiting area was comfortable. More
by Scott
October 04, 2020
Extremely satisfied with this car buying experience, top notch sales team and management!! This was a surprise bday party for my wife and they went above and beyond to assure that the delivery of the vehicl notch sales team and management!! This was a surprise bday party for my wife and they went above and beyond to assure that the delivery of the vehicle was a success, even brought it to the party location!! More
by Moe
September 27, 2020
Service department mistreated my 70 year old mother during the pandemic and offered No apology. Lied to her and have yet to follow through on their promise. It’s been over a month and nothing has been during the pandemic and offered No apology. Lied to her and have yet to follow through on their promise. It’s been over a month and nothing has been done. We have called with no response. Robert at the service department is a problem, his word means nothing and he is unkind. Messages left with the manager have not been returned. Zero professionalism to customers who have bought several cars from them. Think twice before ever consider taking anything to them. All of this for a safety recall that Robert said “isn’t important”. More
by MICHAELCMOBLEY34
Employees Worked With
Robert
September 26, 2020
This was a very good experience....if you can say that about buying a new car. Tammy Bell was very helpful and accommodating. I have sent two friends to see her. about buying a new car. Tammy Bell was very helpful and accommodating. I have sent two friends to see her. More
by pjackson15
September 10, 2020
They are the best! Haven’t gone anywhere else for the last 8 vehicles! Mike Kelly is so much help, he makes the financial process easy! last 8 vehicles! Mike Kelly is so much help, he makes the financial process easy! More
by Frontporchministries
August 28, 2020
1st time car buyer & I am VERY pleased with the service I received. Tammy Bell was very accommodating & friendly. I couldn’t be happier. She’s literally the best & made sure everything went perfect!!! I woul received. Tammy Bell was very accommodating & friendly. I couldn’t be happier. She’s literally the best & made sure everything went perfect!!! I would definitely recommend!! I got the car I’ve been wanting & at a great deal! More
by Casey2020
Employees Worked With
August 28, 2020
I am not only super excited & proud to be the owner of a new 2020 Ford Mustang but I am also eternally grateful to my sales lady. Tammy went out of her way to get me in my car and make sure I’m satisfied!! new 2020 Ford Mustang but I am also eternally grateful to my sales lady. Tammy went out of her way to get me in my car and make sure I’m satisfied!! More
by irritated7
Employees Worked With
July 29, 2020
Maybe they're hiding the honest reviews In short I had no success with this service facility. In fact I had no success at even getting a Restricted Delivery Certified US Mail Article deliver In short I had no success with this service facility. In fact I had no success at even getting a Restricted Delivery Certified US Mail Article delivered to the Service Manager. In fact allegations and unfounded assertions opposed to the facts fly out of this facility and the only thing I can figure it is the CYA routine. Beware of Service Writers who refuse to produce the RO and simply give you back a key fob ro and no written explanations of anything at THAT time cause believe me they'll come up with so really good fabrications later on and say "we called Ford" back to the game of CYA. I found Mr Lebron to be woeful at best and less then honest one might say lacking integrity. This Dealership like others in this State has found a way to circumvent FS 501.98 by not being required by the USPS to sign for Certified Mailings, or maybe just mine. Either way I dumped the Lemon of an Explorer and be careful out there even with a class III hitch and a 6 cylinder [5,000 lbs tow rating] they'll assert you "over-towed" when only trailering 3,000 lbs then state you refused to say what you were towing. Either way remove your brake proportioning device cause these "Mechanics" think that is what is towing verses helping the woefully equipped stop even when under-towing. It's a game and a bad one at that. The next dealer asserted I towed in Overdrive so I let that insert his foot so far he couldn't retract it then I asked him to show me over drive on my Explorer [there was none] so in essence they're Fords first line of defense not you'r first line of repair(s), forget that Ford is having such issues they'll be like Micky D's soon enough you already see the consolidations next come closures. This facility lost the sale of a $60,000.00 2020 Tahoe for it's sister dealership... More
by Bad Explorering
May 04, 2020
New vehicle purchase Dealership was great to work with. We were able to meet face to face and test drive the vehicle we wanted. We actually were in the process of making a Dealership was great to work with. We were able to meet face to face and test drive the vehicle we wanted. We actually were in the process of making a deal on a specific Explorer ST when we found out it had already been sold. The salesman was great and located another vehicle very similar same day so the deal could proceed. More
by ms6797
Verified CustomerMay 02, 2020
Kendall and Jason are excellent and a credit to your dealership. They took care of my recall and provided me with transportation to and from my home. dealership. They took care of my recall and provided me with transportation to and from my home. More
by RJ472
