
Rountree Moore Ford
Lake City, FL
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Great experience all around! Due to the positive purchase and follow-on service from our last vehicle purchase we didn't hesitate to return to Roundtree-Moore Ford/Lincoln to purc Due to the positive purchase and follow-on service from our last vehicle purchase we didn't hesitate to return to Roundtree-Moore Ford/Lincoln to purchse our most recent vehicle (two years later). Larry Baker, our sales representative, was the same individual we purchased our last vehicle from and he "did us right"....consequently, the decision to return was an easy one and we certainly have no regrets! The dealership didn't have the exact vehicle we deired, and Larry was able to locate the perfect vehicle and have it delivered in a couple days. Hats off to Larry and Roundtree-Moore for continuing to provide excellent customer response and service. More
Outstanding The service was quick and the clerk at the service counter was extremely helpful, she even helped me with the ford pass app and the bonus points The service was quick and the clerk at the service counter was extremely helpful, she even helped me with the ford pass app and the bonus points More
Service experience was great!! I’ll definitely be back ! Experienced service unlike I have had before. My service rep. Went over a beyond anything he had to do . Experienced service unlike I have had before. My service rep. Went over a beyond anything he had to do . More
I was totally satisfied with the service. Danielle was my service advisor. She was very proficient as well as personable. I always use this dealership. service advisor. She was very proficient as well as personable. I always use this dealership. More
Doing warranty service After the purchase of my new truck the rear window defroster was found to be defective. Kendall went above and beyond to make sure my truck was repair After the purchase of my new truck the rear window defroster was found to be defective. Kendall went above and beyond to make sure my truck was repaired in a timely manner. More
Excellent service he went the extra mile to meet are needs we also bought a navagtor Alan are salesmen was excellent and finance manager was excellent I would recommend your company to everyone needs we also bought a navagtor Alan are salesmen was excellent and finance manager was excellent I would recommend your company to everyone More
Your service personnel were great especially Danielle my truck has had to be into the shop at least seven times for leaky valve stems which is ridiculous. truck has had to be into the shop at least seven times for leaky valve stems which is ridiculous. More
Went in to get my first free oil change. Service Rep was very nice. But they didn't reset my miles for my oil change. Which I live 30 mi from this dealer which is a pain in the butt to go back just to hav very nice. But they didn't reset my miles for my oil change. Which I live 30 mi from this dealer which is a pain in the butt to go back just to have them reset the mileage for my oil change. More
Kendell is a Awesome person and I really like how she makes you feel right at home when you come in and her enthusiasm is the Greatest Thank You for have some awesome people work for you. makes you feel right at home when you come in and her enthusiasm is the Greatest Thank You for have some awesome people work for you. More