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Rountree Moore Ford
Lake City, FL
554 Reviews
At our Ford dealership in Lake City, FL, we're ready to help you find the ideal vehicle for you and your family. Our range boasts powerful and roomy SUVs like the Ford Explorer, which can seat seven or eight people and the stylish Ford Edge. Our Ford SUV range also features the compact Ford Escape and the ever-popular Ford Expedition.
Consider going electric with the all-new Ford Mustang Mach-E, now available at our Ford dealership in Lake City, FL. We also offer elegant sedans such as the Ford Fusion and the classic Ford Taurus. If you're looking for a performance car, we've got you covered with models like the Ford Mustang.
You can also explore our selection of pre-owned vehicles at Rountree Moore Ford. Our inventory of used and certified pre-owned vehicles includes gently-used Ford models, alongside cars, sedans, pickup trucks, hatchbacks and SUVs from various manufacturers. Shop with confidence knowing that all our pre-owned vehicles have undergone a thorough inspection at our Ford service center.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 554 reviews
January 07, 2020
Service experience was great!! I’ll definitely be back ! Experienced service unlike I have had before. My service rep. Went over a beyond anything he had to do . Experienced service unlike I have had before. My service rep. Went over a beyond anything he had to do . More
by ericraulerson
January 06, 2020
Doing warranty service After the purchase of my new truck the rear window defroster was found to be defective. Kendall went above and beyond to make sure my truck was repair After the purchase of my new truck the rear window defroster was found to be defective. Kendall went above and beyond to make sure my truck was repaired in a timely manner. More
by erniemcwrench
Employees Worked With
January 06, 2020
I was totally satisfied with the service. Danielle was my service advisor. She was very proficient as well as personable. I always use this dealership. service advisor. She was very proficient as well as personable. I always use this dealership. More
by audreyw2452
January 05, 2020
Excellent service he went the extra mile to meet are needs we also bought a navagtor Alan are salesmen was excellent and finance manager was excellent I would recommend your company to everyone needs we also bought a navagtor Alan are salesmen was excellent and finance manager was excellent I would recommend your company to everyone More
by Jimspressureclea
Employees Worked With
Santi
January 01, 2020
Your service personnel were great especially Danielle my truck has had to be into the shop at least seven times for leaky valve stems which is ridiculous. truck has had to be into the shop at least seven times for leaky valve stems which is ridiculous. More
by F350
Employees Worked With
Other Employees :
Jason your diesel mechanic was very nice and explained exactly what he did to my truck on a repair
December 31, 2019
Went in to get my first free oil change. Service Rep was very nice. But they didn't reset my miles for my oil change. Which I live 30 mi from this dealer which is a pain in the butt to go back just to hav very nice. But they didn't reset my miles for my oil change. Which I live 30 mi from this dealer which is a pain in the butt to go back just to have them reset the mileage for my oil change. More
by tanagodwin
Employees Worked With
Mark Bozeman
December 28, 2019
Kendell is a Awesome person and I really like how she makes you feel right at home when you come in and her enthusiasm is the Greatest Thank You for have some awesome people work for you. makes you feel right at home when you come in and her enthusiasm is the Greatest Thank You for have some awesome people work for you. More
by rene51williams
Employees Worked With
December 23, 2019
My experience at your dealership's Service Department was excellent! Really professional people. I have never been treated so we'll. I was also surprised how reasonable the bill was when I saw it. excellent! Really professional people. I have never been treated so we'll. I was also surprised how reasonable the bill was when I saw it. More
by JohnSLakeCity
Employees Worked With
Ms. Lee. She is a true professional. She went out of her way to keep me up to date on my vehicle's progress and was extremely friendly. I will certainly be back with this type of treatment.
December 22, 2019
Kendell was a great employee.She made the appointment fast and I had job done right.very polite and knowledgeable service staff.they are courteous. fast and I had job done right.very polite and knowledgeable service staff.they are courteous. More
by Rosmsmith6@hotmail.com
December 20, 2019
The best thing you will receive from this service department is “the run around” instead of just being honest and explain that the Focus in cheaply built and “that’s the rattling sounds you hear” the department is “the run around” instead of just being honest and explain that the Focus in cheaply built and “that’s the rattling sounds you hear” they would rather you ride around and let you think you are gonna break down! Well I’m DONE with Any Roundtree Moore in Lake City, Florida!! I wouldn’t recommend this business to Anyone!! More
by JudyinLakeCity
Employees Worked With
