
Rountree Moore Ford
Lake City, FL
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My Experience Should train individuals with more knowledge on working with customers. Once I got with the right people my purchase went right along. The only thing Should train individuals with more knowledge on working with customers. Once I got with the right people my purchase went right along. The only thing which went wrong was I wanted the window door visits that snapped into the door itself, not the ones that got stuck into the door with 3m tape. Then there is some missing tape. I know and curious on how long they'll last especially running through car washing. Other than that I am really enjoying my Ford f150. Thanks again. More
The service team is always great. Fast, efficient and helpful with anything i need. They always go above and beyond to exceed my expectations. Thanks helpful with anything i need. They always go above and beyond to exceed my expectations. Thanks More
The people at rountree- moore ford are great. Always very friendly. Bailey who sold me my car and Danielle who is my service representative are fantastic. friendly. Bailey who sold me my car and Danielle who is my service representative are fantastic. More
Oil change as always the service department and especially Daniel was accommodating to a late afternoon oil change appointment. I was in and out in minimal time. as always the service department and especially Daniel was accommodating to a late afternoon oil change appointment. I was in and out in minimal time. More
Customer Service I appreciated Kendall and the service department helping me with information regarding my extended warranty. They went above and beyond helping clari I appreciated Kendall and the service department helping me with information regarding my extended warranty. They went above and beyond helping clarify my coverage and explaining everything to me. GREAT customer service!!! More
I got my dream car! I went to rountree after a bad experience at the dealership in Gainesville. They didn’t harass me and they got me a better deal on a more expensive m I went to rountree after a bad experience at the dealership in Gainesville. They didn’t harass me and they got me a better deal on a more expensive model and had me in and out within a couple of hours. They made my birthday so much better! Thank you Alan and Aaron for working with me and giving me the deal I asked for. If you need a sales man ask for Alan Boyd!!! More
PERFECT SERVICE My service rep Danielle is amazing as always. She really cares about me. I don't just feel like a number. My service work is always done in a timely m My service rep Danielle is amazing as always. She really cares about me. I don't just feel like a number. My service work is always done in a timely manner. More
Alan was extremely knowledgeable and helpful. He was very patient and answered my many questions. There was no pressure to purchase a vehicle so it was a very pleasant experience. patient and answered my many questions. There was no pressure to purchase a vehicle so it was a very pleasant experience. More
oil change Kendall Fairchild was exceptionally helpful and friendly. She explains the wait time and makes you feel like a Roundtree family member. I have and wil Kendall Fairchild was exceptionally helpful and friendly. She explains the wait time and makes you feel like a Roundtree family member. I have and will continue to tell my friends to do business here when looking for a vehicle. More