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Rountree Moore Ford

Lake City, FL

4.4
548 Reviews

2588 W US Highway 90

Lake City, FL

32055

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Showing 548 reviews

February 14, 2019

Superior customer service!!! Wonderful people to work with. Attention to detail is second to none. They have an Intrest in meeting the customers needs and wants. Greatest buying More

by Cghopp76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Townsend
Feb 15, 2019 -

Rountree Moore Ford responded

We're so happy to hear you had a great shopping experience with us! Thank you for your excellent review!

February 12, 2019

Great experience, great deals! Perfect service!! I had a great sales woman! I recommend going to MS. Rossman for the best results. She got me in the car I wanted at the price I could afford, couldn't More

by M Hughes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hearne, Lynn Rossman, Sam Ryan
Feb 13, 2019 -

Rountree Moore Ford responded

That's great to hear -- thanks for such an amazing review!

February 12, 2019

Service Department Needs Leadership. I had an appointment for my ech at 1215. For an oil change and to see why my start stop wasn’t working. I told them o had another appointment somewhe More

by cmyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian
Feb 13, 2019 -

Rountree Moore Ford responded

We apologize that this was your experience with us. We will review your comments with our service department to see what the issue was in looking over the problem your SUV was having on that day. We are grateful for the second chance and look forward to meeting all of your needs on your next visit. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

February 10, 2019

Routine oil change The associate at this dealership are friendly and helpful. I recommend this dealership as a great place to shop as well as getting your vehicle servic More

by Willile3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Northcutt, Shane Fugatt, Jake Seebach
Feb 12, 2019 -

Rountree Moore Ford responded

We're so glad to hear that you always have a great visit with us. Thanks so much for your full five stars!

January 30, 2019

Best Car Dealership Ever My experience with Rountreemoore has been nothing less of exceptional. Tammy Townsend listened to what kind of car I wanted as well as the price range More

by Jordan5620
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Townsend
Jan 31, 2019 -

Rountree Moore Ford responded

Jordan, we are to happy to hear about your excellent experience with us! We've passed your comments onto management and Tammy so that she knows how much you enjoyed your visit. Thanks for your awesome review!

January 28, 2019

great The salesperson knew what i was interested in and she helped me achieve that goal. All in all I worked with was great. Thank you! More

by Pearl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Townsend, Tammy Townsend
Jan 29, 2019 -

Rountree Moore Ford responded

Pearl, we're very happy to hear about your great visit with us. Thanks for the five stars!

January 24, 2019

Best place to shop My name is Dustin Rhoads my salesman was Lynn Lynn answered a lot of my questions did her very best to get me approved did everything in her power to More

by Lookoutdc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Rossman
Jan 25, 2019 -

Rountree Moore Ford responded

Dustin, we're so happy to hear that Lynn went above and beyond to make sure you were satisfied with your new vehicle. Thanks for your excellent review!

Jan 28, 2019 -

Rountree Moore Ford responded

Dustin, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 17, 2019

Lynn Rossman Lynn was very helpful and pleasant, I would recommend her if telling someone that was going to look for a truck or car .Thank You More

by Jboze0022
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Rossman
Jan 18, 2019 -

Rountree Moore Ford responded

Thanks for your wonderful review!

January 17, 2019

Lynn Rossman Lynn was very pleasant and helpful. I would tell anyone looking to buy a car or truck to ask for Lynn Rossman Round Treemoore lake city Fla. she will More

by Jboze0022
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Rossman
Jan 18, 2019 -

Rountree Moore Ford responded

Thank you so much for your amazing review! We're happy to see that Lynn earned a full five stars!

January 15, 2019

Friendly, caring, compassionate, professional and excellent I was on the road traveling from New York to Florida when I experienced engine trouble. Steve Osgood, Danielle and Shawn all went out of their way to More

by Happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Osgood, Shawn (technician), Danielle Thomas
Jan 16, 2019 -

Rountree Moore Ford responded

We're so happy to hear that we were able to quickly resolve your issue and get you back on the road! Thank you for your fantastic review.

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