Rountree Moore Ford

Suppose to get an Oil Change but you get flat tires instead I took my 2017 Lincoln MKX in to the dealership to just get an oil change but the tech that decided to check the air in all four of my tires and even I took my 2017 Lincoln MKX in to the dealership to just get an oil change but the tech that decided to check the air in all four of my tires and even the spare let the air out of them all. The warning light came on saying that I only had 24 and 26 pounds in all four tires. On the door panel it reads 33 pounds for each tire and the spare tire reads on the tire 60 pounds, it only had 40 in it.. We left two messages for the maintenance supervisor, Steve Osborne but he never called us back. He ignored our calls. Maybe someone needs to retrain their techs or need to check out their air gauges. The same thing happened right after I purchased it brand new. Maybe someone in the maintenance crew needs a refresher course or learn how to read. More

Easy and pleasant experience Tammy made our truck purchase so easy . She was professional , kind , well organized and prepared to answer our questions . I will definitely be back Tammy made our truck purchase so easy . She was professional , kind , well organized and prepared to answer our questions . I will definitely be back ! A great big thank you to Tammy ! More

Reliable Service I was able to get an appointment quickly and they are always so nice in there. Danielle is awesome and takes the time to answer any of my questions. I was able to get an appointment quickly and they are always so nice in there. Danielle is awesome and takes the time to answer any of my questions. More

Amazing! Tammy is an amazing person. She helped me find the perfect car. I absolutely love it! It was easy and she did most the work! Tammy is an amazing person. She helped me find the perfect car. I absolutely love it! It was easy and she did most the work! More

The 5 stars go to Danielle Thomas. Danielle Thomas, service provider, has elevated the service of this dealership. She has brought back the hometown feel & service that has been missing Danielle Thomas, service provider, has elevated the service of this dealership. She has brought back the hometown feel & service that has been missing since non locals bought the place a few yrs ago. She is the reason we have comeback to that dealership for service. She needs a raise or promotion because she is bringing the locals back in & making that company money. Thanks Danielle! More

Kendell Fairchild , Service Advisor very professional and personal. Dane Northcutt, Shuttle Driver extremely accommodating. Had some recall work done, a service done , Service Advisor very professional and personal. Dane Northcutt, Shuttle Driver extremely accommodating. Had some recall work done, a service done which included tire rotation and oil/ filer change. Also due to the advice of Kendell a four tire alignment. Thank You More

Great for senior citizens! As a woman, senior citizen, I must have a reliable car when I need it. Danielle is a dream to work with and it is important to keep us informed what As a woman, senior citizen, I must have a reliable car when I need it. Danielle is a dream to work with and it is important to keep us informed what is going on. You can not rush a good thing and when there is a long waiting period, the facility is great to read, relax and have a cup of coffee. Thank Raintree-Moore. More

Salesman Jared was great!!! Jared went the extra mile to get everything I needed both in and on the car, he was also the first one to respond when I went through TrueCar while s Jared went the extra mile to get everything I needed both in and on the car, he was also the first one to respond when I went through TrueCar while sitting at another dealership and beat their deal! More

Danielle is great😍😍😍😍 The best agent is Danielle Thomas she get you in and out. I love bring my Ford back to this dealership they all are get and try to help you with all t The best agent is Danielle Thomas she get you in and out. I love bring my Ford back to this dealership they all are get and try to help you with all they can but Danielle is the best. More