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Rountree Moore Ford

Lake City, FL

4.4
540 Reviews

2588 W US Highway 90

Lake City, FL

32055

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Showing 540 reviews

October 27, 2018

Routine oil change Took my 2016 Ford Focus in for a routine oil change and tire rotation. I was in and out within an hour. Was truly surprised since I was there on a S More

by Willile3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The Service Rep was very pleasant and attentive to my needs and expediency of getting in and out, Shane Fugatt
Oct 29, 2018 -

Rountree Moore Ford responded

We're happy to hear your visit with us was stress-free and pleasant from beginning to end. Thanks for the wonderful review!

Oct 31, 2018 -

Rountree Moore Ford responded

Willile, our Staff works hard to go the extra-mile for our valued guests! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

October 27, 2018

It was awesome working with Sam. It was a great experience working with Sam. He made sure everything worked out for me. I didnt care for the service department. But the Manager made s More

by Brantdonley
Customer Service
Recommend Dealer
Yes
Employees Worked With
Sam Ryan
Oct 29, 2018 -

Rountree Moore Ford responded

Glad to hear that Sam took great care of you! Thank you for your feedback and for your high rating.

October 26, 2018

New car purchase Sam made my car buying experience quick and painless. He worked hard to earn my business and help me find the best deal for my situation. More

by Mdbnewcar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hamrick, Sam Ryan
Oct 29, 2018 -

Rountree Moore Ford responded

Thanks for the awesome review!

Oct 31, 2018 -

Rountree Moore Ford responded

Your comments keep us motivated and working hard for all our guests! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 26, 2018

Great experience buying used car Worked with me for several weeks to find the perfect car. I really valued the effort that was put forth to make sure I got an amazing car in my limite More

by Harrisrachel1123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Ryan
Oct 29, 2018 -

Rountree Moore Ford responded

Rachel, thanks for taking the time to write this wonderful review! We don't care how long it takes, we just want our customers to be happy to and it's good to hear we were able to get you the perfect car. We look forward to seeing you again!

October 26, 2018

Great service Had an awesome experience here at rountree, our salesman Sam was extremely helpful and made buying a truck seem like we were old friends catching up a More

by ZackWoolsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Ryan
Oct 29, 2018 -

Rountree Moore Ford responded

We are thrilled to hear about your great visit with us. Thanks for the awesome review!

Oct 31, 2018 -

Rountree Moore Ford responded

Zack, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 26, 2018

Sam the Great Sam went above and beyond in all he did. He’s soft spoken, makes you feel like you have known him forever! He has his customers best interest at heart More

by Lydia Carr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Ryan
Oct 29, 2018 -

Rountree Moore Ford responded

Lydia, thank you so much for taking a moment to write this amazing review! We are pleased to hear that Sam went above and beyond for you during your visit.

October 26, 2018

Easy no hassle Sam was excellent and easy to work with.. would highly recommend did not run me back and forth like most sales people I've worked with More

by Matt82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kelley, Sam Ryan
Oct 29, 2018 -

Rountree Moore Ford responded

Thanks for the amazing review, Matt!

October 26, 2018

Excellence I went to Rountree Moore Ford “looking” at cars and prices. I knew what I wanted but couldn’t find it. Sam Ryan was truly relentless in the search. He More

by Joanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Howell, Chris Hamrick, Jackson Horne, Sam Ryan
Oct 29, 2018 -

Rountree Moore Ford responded

Joanne, thanks for taking a moment to tell us about how Sam took great care of you when you came to our dealership. Thanks for the amazing review!

October 24, 2018

I am a satisfied customer A very good experience. My rep was fantastic. I will return. Danielle was wry professional and helpful. I am sold on your service and I will continue More

by Rick1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Thomas
Oct 24, 2018 -

Rountree Moore Ford responded

Rick, we're happy to hear that you had a great visit with us. Thanks for the awesome review!

October 23, 2018

Kendell is amazing! Dead battery, really beyond dead if that's possible. Kendell took care of everything for me and called when it was ready. It's nice to take your car More

by Ali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Osborne, Kendall Fairchild
Oct 23, 2018 -

Rountree Moore Ford responded

Ali, thank you for letting us know that Kendell took excellent care of you!

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