Rountree Moore Ford

Amazing people! I would really like to thank Larry with the Rountree Moore Ford team! I contacted him via Facebook from a post he had made about vehicles. He replied I would really like to thank Larry with the Rountree Moore Ford team! I contacted him via Facebook from a post he had made about vehicles. He replied instantly and i had an appointment set up as soon as i could get out of work a few days later. Rountree closed at 6 or 7 i believe? I looked at a few vehicles and decided i wanted an SUV. After picking one vehicle out, we went inside and done the paperwork, with me being 19 and my credit not so established, they denied me for that vehicle. But approved me for an SUV a little cheaper. I did not want to leave Rountree until i was driving away with a new vehicle. I didnt leave until 8:30 or 9 i believe but everyone there was so happy that i got into an affordable and durable vehicle instead of the one i brought in. The Rountree team was absolutely awesome! Thank you Larry for getting me into a new vehicle, it is definitely my most prized possession! More

Ken Deas was great when I went to him for help getting my car he really know how to make you feel comfortable buying a car was great when I went to him for help getting my car he really know how to make you feel comfortable buying a car More

Great experience, excellent customer service! I had great customer service from start to finish from my salesman Alvin and his manager Stephen. I wanted a preowned GMC Acadia, so Alvin looked to f I had great customer service from start to finish from my salesman Alvin and his manager Stephen. I wanted a preowned GMC Acadia, so Alvin looked to find exacyly what I wanted. He was attentive and honest which made it a great experience. I know Alvin personally and know that he cares about all of his customers. I will always check with him first and recommend my friends to him when I'm looking for a vehicle. More

Awesome I was not even looking to buy a new vehicle and Ken made me a deal I could not refuse! It felt as if I was his only customer and he worked hard to ens I was not even looking to buy a new vehicle and Ken made me a deal I could not refuse! It felt as if I was his only customer and he worked hard to ensure that I got what I wanted. More

Incredible experience I wouldn't buy a new vehicle from anyone other than Ken. I was looking for a new truck and had a thousand questions, Ken answered every question and w I wouldn't buy a new vehicle from anyone other than Ken. I was looking for a new truck and had a thousand questions, Ken answered every question and was so patient and helpful. He guided me in the right direction, while being honest and straight forward. He found exactly what I wanted and went out of his way to make sure I would be happy with my purchase. I am not much of an auto shopper but he took all of the anxiety and stress out of purchasing a new vehicle. Thanks to Ken I found everything I wanted in a vehicle AND he got it in my price range. I couldn't be any happier with my truck or the buying process and service I received from Ken. I would highly recommend him to anyone! Thank again for everything Ken! More

2nd car So I recent bought my 2nd car from Rountree Moore Ford, and of course used the same salesman I had before, Ken Deas. Just as last time I am extremely So I recent bought my 2nd car from Rountree Moore Ford, and of course used the same salesman I had before, Ken Deas. Just as last time I am extremely happy with the car I purchased. Ken helped me look at many options and after some time we finally found the car I loved! So I traded in the car I bought from him last year and got a newer car. I will continue to refer anyone who's looking for a car to Ken Deas!! More

Arrogant Butt The young sales person was nice, but then he had to get his sales manager to talk to me about a vehicle that I didn't even want. I told them exactly The young sales person was nice, but then he had to get his sales manager to talk to me about a vehicle that I didn't even want. I told them exactly what vehicle I'm looking for and was told by the arrogant sales manager that I was wrong about what I know I am looking for. I just walked out. I will not be going back. More

Terrible way to treat a customer! I would say they had bad customer service, but in reality they had no customer service. I called at 8am and talked to Tammy to inquire about a used tr I would say they had bad customer service, but in reality they had no customer service. I called at 8am and talked to Tammy to inquire about a used truck they had listed online. She said it was still available, and since it was exactly what I had been looking for and at a good price I told her I wanted to buy the truck. I offered to give them a credit card number as a deposit (was willing to pay full asking price) or buy the truck on my card. I told her I had a few meetings and then I would be on my way to the dealership, no more than a few hours. I do a lot of business with my local Ford dealer and offered to have the GM call them to verify I was a serious buyer. Finished with my meetings, picked up the cash from the bank and was on my way at 10am when Tammy called back and said they sold the truck. It's this kind of dealership that give all car dealers and Ford a bad name. I have never seen a dealer that would not hold a truck for even a few hours for a buyer who was coming from out of town. Especially one paying full price with cash. Don't bother driving any distance to look at their inventory, it's first come first serve and they must be hard up for sales with that kind of service! Extreamly disappointed they would do this to a loyal Ford customer of 35years. Called GM, left a message, did not receive a call back. More

Satisfied Customer Had just the vehicle I was looking for.......overall experience was excellent. I do love my new Explorer. If anyone is looking for a new vehicle I Had just the vehicle I was looking for.......overall experience was excellent. I do love my new Explorer. If anyone is looking for a new vehicle I highly recommend visiting Ken Deas at Roundtree Moore and let him put his pencil to the paper!! More