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Rountree Moore Ford

Lake City, FL

4.4
540 Reviews

2588 W US Highway 90

Lake City, FL

32055

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Showing 540 reviews

January 06, 2017

F150 repairs $$$ Getting the diiferential fixed for the 3rd time after buying the truck here. Bought the maintenance plan which didn't help. Mainentance plan has expir More

by RP&KDSMITH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Carter
Jan 24, 2017 -

Rountree Moore Ford responded

Thank you for your honest feedback about your experience with us. It is our goal that every customer leaves satisfied so we are disappointed to hear that you did not. Please give us a call at (386) 755-0630 if you’d like to discuss this matter further. Thank you again for your honest feedback and we look forward to hearing from you. Take care.

December 09, 2016

Wrong parts installed They installed the wrong parts on my F250 truck, I had to spend another 5 hours to have them take off the wrong part and install correct part. I was a More

by Ray Thompson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Karen Meeks, John Minatree, Cliff Oliveira
September 23, 2016

Outstanding, professional, time efficient Where do I start? Inger is where I start, she is an absolute gem, she got my vehicle in, always maintained contact and kept me up to date on my vehicl More

by Bigstace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Inger Douglas
Oct 07, 2016 -

Rountree Moore Ford responded

Thanks so much for sharing your great service appointment with Rountree Moore Ford and Inger as your service advisor. We certainly appreciate it. AND we appreciate you trusting us with the care of your vehicle.

Oct 27, 2016 -

Rountree Moore Ford responded

Thank you very much for your positive feedback about Rountree Moore Ford's service department and particularly Inger Douglas as your service adviser. We certainly appreciate it and we appreciate your business!

September 06, 2016

Satisfaction of Salesman We Purchased a New Ford F-250 from Ken Deas at Rountree Moore Ford Lincoln and Had a great experience. Ken was very kind and courteous his professiona More

by Mandyfloyd81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Jones, Ken Deas
Oct 07, 2016 -

Rountree Moore Ford responded

Thank you so much for sharing your positive car buying experience with Rountree Moore Ford and Sales Professional, Ken Deas. We appreciate your business very much. AND don't forget that when it is time for your first service appointment, your oil change is on us! We look forward to serving you in the future.

Oct 27, 2016 -

Rountree Moore Ford responded

Thank you very much for your sharing your positive car buying experience with Rountree Moore ford and Ken Deas. We certainly appreciate it. Don't forget that when it is time for your first service - the oil change is complimentary. We look forward to seeing you when that time comes.

August 29, 2016

Very Outstanding If you or anyone you know needs a new/used vehicle, Ken Dead is the man to see!! He's very knowledgeable and the most friendliest, patient salesman yo More

by land6975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Deas
Oct 07, 2016 -

Rountree Moore Ford responded

Thank you so much for sharing your great experience. We appreciate your business very much.

Oct 27, 2016 -

Rountree Moore Ford responded

Thanks so much for the great shout out to Rountree Moore Ford and Ken Deas. We are grateful to you for your kind words and for your business!

August 27, 2016

Customer service today I visited Rountree Moore Ford on US Highway 90 I was helped by the manager Kevin Lott and I must say he was very helpful I would rerecommend thi More

by Oilchange
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Lott
Oct 07, 2016 -

Rountree Moore Ford responded

Thanks so much for sharing your quick service experience at Rountree Moore Ford. We are delighted we got your oil change completed while you were on your lunch break!

August 23, 2016

Great service I've used Rountree Moore for both my vehicles and always had wonderful service. I personally know sales employee Ken Deas, and would recommend his s More

by justina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Deas
Oct 07, 2016 -

Rountree Moore Ford responded

Thanks so much for your positive shout out. We certainly appreciate it and we appreciate your business. Don't forget that when it is time for your first service, your oil change is on the house. We look forward to seeing you when that time comes.

August 23, 2016

Ken deas Ken Deas is the best automobile salesperson in all areas of the car buying experience. His detail to customer service is by far the sales field today. More

by Mark Floyd78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Jones, Ken Deas
Oct 07, 2016 -

Rountree Moore Ford responded

We do feel fortunate to have Ken Deas on our sales team. AND we are delighted that you feel the same way. Thank you for giving him a shout out. AND thank YOU for your business!

August 21, 2016

Stress Free a great big THANK YOU to Ken Deas , he made this a stress free experience for me. If you are looking for a honest, down to earth salesman he is your More

by LMT91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Deas
Oct 07, 2016 -

Rountree Moore Ford responded

Your words are music to our ears. Our goal is to provide a stress free experience for all of our buyers. Thank you for sharing that and thank you for your business.

August 13, 2016

sales good but after sale so so sale staff was good worked vary hard to get my business. but finance manager Chris Hamrick tried to sell over priced add on to the sum of 8400.00 do More

by ross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hamrick, Mikah Primus
Oct 07, 2016 -

Rountree Moore Ford responded

Thank you for your review and your honesty. I am sorry that you felt Chris was pushing you, That certainly is not his intent. He has products that are very beneficial for the buyer - but if it isn't for you - then it isn't for you. And that is ok! We appreciate you giving positive feedback on your experience with Mikah. We are delighted he is part of our team. Don't forget that when it is time for your first oil change, it is on the house! We look forward to seeing you then.

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