Rountree Moore Ford
Lake City, FL
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F150 repairs $$$ Getting the diiferential fixed for the 3rd time after buying the truck here. Bought the maintenance plan which didn't help. Mainentance plan has expir Getting the diiferential fixed for the 3rd time after buying the truck here. Bought the maintenance plan which didn't help. Mainentance plan has expired with another 3 years of payments ahead. Heater went out ... now we have over a thousand dollars of repair again ... after paying for the one repair 2 other times... paying for it AGAIN Never ROUNTREE... never FORD again! Can't afford repairs AND payments! More
Wrong parts installed They installed the wrong parts on my F250 truck, I had to spend another 5 hours to have them take off the wrong part and install correct part. I was a They installed the wrong parts on my F250 truck, I had to spend another 5 hours to have them take off the wrong part and install correct part. I was also changed for parts I didn't need. I have sent numerous text's to get some answers. I have left phone messages for the service manager to call me, I have also left messages for the general manager and still no calls from either. It is apparent that if you are not from the area that they want your money but not willing to help or return calls More
Outstanding, professional, time efficient Where do I start? Inger is where I start, she is an absolute gem, she got my vehicle in, always maintained contact and kept me up to date on my vehicl Where do I start? Inger is where I start, she is an absolute gem, she got my vehicle in, always maintained contact and kept me up to date on my vehicle. I had some warranty issues, she was able to resolve every problem that I had involving my warranties. I can't thank Inger enough for a job more than well done. Whenever I am having a problem with my vehicle I know who to go to. Inger. My favorite service rep in the entire solar system. Give her a raise rountree Moore. Well deserved. More
Satisfaction of Salesman We Purchased a New Ford F-250 from Ken Deas at Rountree Moore Ford Lincoln and Had a great experience. Ken was very kind and courteous his professiona We Purchased a New Ford F-250 from Ken Deas at Rountree Moore Ford Lincoln and Had a great experience. Ken was very kind and courteous his professional attitude and knowledge of the Ford products really impressed me. Ken was very welcoming, friendly, and above all gracious. He did his best to accommodate not only myself but my small child that tagged along. As you may can imagine vehicle shopping with a five year old can be quite challenging. I would like to personally Thank Ken and The Staff at Rountree Moore Ford on The Wonderful Costumer Service we received!! More
Very Outstanding If you or anyone you know needs a new/used vehicle, Ken Dead is the man to see!! He's very knowledgeable and the most friendliest, patient salesman yo If you or anyone you know needs a new/used vehicle, Ken Dead is the man to see!! He's very knowledgeable and the most friendliest, patient salesman you'll ever meet. More
Customer service today I visited Rountree Moore Ford on US Highway 90 I was helped by the manager Kevin Lott and I must say he was very helpful I would rerecommend thi today I visited Rountree Moore Ford on US Highway 90 I was helped by the manager Kevin Lott and I must say he was very helpful I would rerecommend this place to anyone. Kevin was very helpful in getting my oil changed.....HE'S AWESOME, not to mention I was on my lunch break and the effectiveness of his service was in point. More
Great service I've used Rountree Moore for both my vehicles and always had wonderful service. I personally know sales employee Ken Deas, and would recommend his s I've used Rountree Moore for both my vehicles and always had wonderful service. I personally know sales employee Ken Deas, and would recommend his services to anyone. He has always been a very honest person and tries to help everyone to the best of his abilities. More
Ken deas Ken Deas is the best automobile salesperson in all areas of the car buying experience. His detail to customer service is by far the sales field today. Ken Deas is the best automobile salesperson in all areas of the car buying experience. His detail to customer service is by far the sales field today. Rountree Moore Ford Is lucky to have him as part of their sales team. More
Stress Free a great big THANK YOU to Ken Deas , he made this a stress free experience for me. If you are looking for a honest, down to earth salesman he is your a great big THANK YOU to Ken Deas , he made this a stress free experience for me. If you are looking for a honest, down to earth salesman he is your guy. Mr. Stephen (GM) as well, awesome team. Thank you!!! More
sales good but after sale so so sale staff was good worked vary hard to get my business. but finance manager Chris Hamrick tried to sell over priced add on to the sum of 8400.00 do sale staff was good worked vary hard to get my business. but finance manager Chris Hamrick tried to sell over priced add on to the sum of 8400.00 dollars . saying he had better interest coupons If I bought addons banks don't take coupons not first new car for me truck had small problems after third visit to get fixed they tried to get me to pay part of loaner car. way should I pay there problem I bought a new auto that is what I expect . but like I said sales man mikah primus and sale manager where great and very helpful. More