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Rountree Moore Ford
Lake City, FL
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FABULOUS!!! Ken Deas and the team at the dealership went above and beyond to satisfy me! I got the vehicle I wanted at the price I was willing to pay for it! My c Ken Deas and the team at the dealership went above and beyond to satisfy me! I got the vehicle I wanted at the price I was willing to pay for it! My credit score isn't perfect but they treated me with respect and kindness! I am now the proud owner of a 2017 Ford Explorer XLT... GREY!!! Please check out Ken Deas! He will not give up on you! More
Great customer service Great atmosphere friendly service goes over and beyond to help you get the car or truck you want thank you Ken deas you are definitely a 5 star salesm Great atmosphere friendly service goes over and beyond to help you get the car or truck you want thank you Ken deas you are definitely a 5 star salesman and person More
Lori Hewitt is AMAZING ! Lori Hewitt is awesome! Lori has sold us a few cars and we've loved each one. She always makes it so easy for us and she always knows what we want. We Lori Hewitt is awesome! Lori has sold us a few cars and we've loved each one. She always makes it so easy for us and she always knows what we want. We don't know what we'd do without Lori and she really works hard to get the right price for us. We won't go anywhere else because we are happy at Rountree Moore under Lori's wonderful care. Lori makes buying a car a positive and fun experience and we are so happy with our beautiful new Lincoln. More
Amazing experience I recently bought a car from Rountree Moore Ford and I couldn't be more pleased with the service I got. Ken Deas was my salesman and he listened to wh I recently bought a car from Rountree Moore Ford and I couldn't be more pleased with the service I got. Ken Deas was my salesman and he listened to what I wanted and was able to find a car that meet all of my needs and wants. He was able to get it too me in a timely manner, and was just so nice during the whole experience. Left an outstanding impression of Rountree Moore Ford in my mind and I will definitely be referring others to him! More
Amazing Ken Deas is amazing! Not only did he take the time to help me pick the best car for me, he was patient and took the time to explain the ins and outs o Ken Deas is amazing! Not only did he take the time to help me pick the best car for me, he was patient and took the time to explain the ins and outs of purchasing a new vehicle. We were there until late in the evening and he never complained once. I would recommend anyone to go see him for help!!! Ken ROCKS! More
Great customer service Ken Deas was awesome! He was an excellent sales representative! He answered all of my questions and knew exactly what I was talking about. He got the Ken Deas was awesome! He was an excellent sales representative! He answered all of my questions and knew exactly what I was talking about. He got the car at the price I asked for and able to get the car I was looking for! Just a great experience all around. I will definitely be recommending others to him. More
Ken can get it done! First time buying a new truck and had excellent experience,got all the numbers where I wanted and more ! Highly recommend ken deas if your looking fo First time buying a new truck and had excellent experience,got all the numbers where I wanted and more ! Highly recommend ken deas if your looking for a new or used car and truck! More
Recent purchase! Positive outcome! Ken Deas really went above and beyond to make sure that we were satisfied with our recent purchase. He is by far the best salesman we have personally Ken Deas really went above and beyond to make sure that we were satisfied with our recent purchase. He is by far the best salesman we have personally dealt with. He made our experience as easy as possible and we would recommend him to anyone! More
AWESOME! I'm so glad I walked into Rountree Moore Ford and found Ken Deas! He helped make my car buying experience so easy and effortless. I was nervous about I'm so glad I walked into Rountree Moore Ford and found Ken Deas! He helped make my car buying experience so easy and effortless. I was nervous about going and buying a car, but he treated me with the upmost respect and explained everything very clearly. He was very helpful. He picked several cars that had the qualities I wanted and we drove them and he got me in the one I wanted and with everything I needed to make my life easier. I was able to get my payments to where I desired. Such an awesome person to work with. I highly recommend him!! More
Don't ever shop here!!!!! I called this dealership back in January because they had a truck I saw online that I liked. I called and tried to get an over the phone estimate of t I called this dealership back in January because they had a truck I saw online that I liked. I called and tried to get an over the phone estimate of the trade in value on my truck. I spoke with Karen Meeks and she asked about the information on my truck. She then proceeded to ask my for information that was not needed as in my address, work history, salary, etc.., I told her why did she need this information for a trade in quote. Karen said she needed to fill out a precredit application before she could give me a quote, I told her that it was ok as long as she didn't pull my credit. She then asked for my social security number and I told her that I don't want to give her that because I don't want my credit pulled. She said that she has to have my permission to pull it so she can't legally do that and she can't give me the trade in value until I do. So I trusted her because the phone call was being recorded by them and I gave her my information. She told me the amount of the trade in value of my truck and I told her I'm no longer interested with such a low trade in value so I checked credit karma and she had pulled my credit. I called their office and they listened to the recorded phone call and Terry Kelly said yes she illegally pulled your credit but their is nothing we can do about it. I told them you can call equifax and transunion and tell them that you had mistakenly pulled my credit. Terry Kelly told me sir your credit is very high why are you so worried about one credit inquiry and told me they won't help me. I told them that it hurts my credit and their response was, by what one or two points who cares? Since then I have had many sales calls and loan applications in my mail. My next step is talking to the state banking commission about their wrongdoings, do not shop here or give them ANY of your information, I learned you cannot trust them or Karen Meeks! More