Rountree Moore Ford

Purchase of New 2016 Ford Transit-350 Diesel I found a 2016 Ford Transit-350 Diesel online (autotrader.com) that fit my needs, although this dealership was 1000 miles away. I requested a quote o I found a 2016 Ford Transit-350 Diesel online (autotrader.com) that fit my needs, although this dealership was 1000 miles away. I requested a quote over the phone and information online. I received such an outstanding and quick response from Rountree Moore Ford that I just had to make the trip! First, before I drove down, I was quickly contacted and received credit approve. Once I got there, I was truly amazed at the truly exceptional experience that I received (5 stars). Brad Howell (Salesman) got me the best deal without haggle and in a timely manner. Mike Kelly found for me best finance even better then I got at the first time. I can honestly say this was the best car buying experience I have ever had! Please extend my strongest recommendations to other buyers to your dealership. Rountree Moore Ford was terrific! More

New car! My wife and I needed a new car and Nate Andrade at Rountree Moore was the man to go to! He was courteous and he got us a better deal then we even thou My wife and I needed a new car and Nate Andrade at Rountree Moore was the man to go to! He was courteous and he got us a better deal then we even thought we could get. If anyone needs a car don't waste your time. Nate is your man and he is very easy to work with. It was as simple as telling him what he needed and he made it all possible. We are so happy with the new car and with the service we received. More

No Pressure Shopping We hadn't bought a new vechile in a while and my husband was not looking forward to it. So he sent me to find what I wanted. I was to met with Tammy We hadn't bought a new vechile in a while and my husband was not looking forward to it. So he sent me to find what I wanted. I was to met with Tammy Bell but she introduced me to Scotty Kay. Scotty made my shopping easy, relaxing and a pleasure. Usually decisions on big things are not easy for me, but with Scottys help he helped me weigh out the pros and cons of the few selections I was looking at. When I had my choice made my husband came to the lot and we were able to finish the deal. When we got to the approval and financial part, there was no pressure. I actually told my husband I was at total peace and was very impressed with the whole s opping/buying experience. I love my new Sedona van and would recommend Rountree any day. They total care about your need. Truly a caring place. More

Thanks Mr. Lott and Rountree Service I am 71 years old. I am also a Ford/Lincoln patriot. I've owned Fords and Lincolns for 40 years. During that time, I've been buying cars and using the I am 71 years old. I am also a Ford/Lincoln patriot. I've owned Fords and Lincolns for 40 years. During that time, I've been buying cars and using the Parks service department in Tampa for me and our nine children My wife and I have become use to excellent, courtesy and fair service from our dealership. We received that excellent care from Parks Lincoln Mercury (formerly known as Northgate Lincoln Mercury in Tampa. When I left Tampa, I was in hopes of finding a new dealership to keep me on the road without breaking the bank. With the help of Kevin Lott, I know I have found that dealership in Lake City. Mr. Lott. and the Rountree Moore service department has gone the extra mile to let me know we have arrived at a dealership that gives expert care and service. . Ive already bought a new KIA Forte for my daughter, and when I buy my next Ford and or Lincoln, It will be at Rountree Moore Ford Lincoln. More

The best in customer service and repairs! While driving my Kia Optima which I bought used with less than 2,000 miles, the engine had a catastrophic failure and needed replacement because of th While driving my Kia Optima which I bought used with less than 2,000 miles, the engine had a catastrophic failure and needed replacement because of the damage to the crankcase and or parts. This happened at the worst financial time of my life when I could not be tighter. I was distraught and afraid of the unknown and thinking only the worst. Then I met George Hudson in the Ford/Kia Service department! He immediately helped me deal with the situation by just listening to me and unwiring the bomb I had created in my mind, so to say. Spending time just letting me vent he went on to trouble-shooting the issue with the mechanic immediately, getting feedback, relating the horrible news to me very smartly, and orchestrating a rental car for me where Moore-Roundtree drove me...no promises made but he told me the best and worst situations which is what people need to know. Then, not one day, not one, where he didn't call me at least once to update me on issues related to the repair or progress made. Most importantly, he coordinated documenting all my oil records (thank God I had them at legitimate places) and other items with Kia Motors and got me COVERED UNDER MY WARRANTY INCLUDING THE RENTAL CAR! THE KIA WARRANTY IS THE REAL DEAL! I had only 3,000 miles left to my warranty as well so I could not have been more lucky regarding that fact as well. In a matter of a few days after the new engine arrived, the car was made like new very quickly and ready for me to take home. To this date and only a few thousand miles into, things are like new. No noises, feelings, nothing. Smooth as silk so far. I personally can't imagine living in the area and not being a customer for life with them. Oh yeah, by the way...I live five hours south of the dealership and let's face it, the service could have been way worse and probably would have except at this dealership. Anyone working there I came in contact with was very professional and friendly. If you live in the area give them a shot because if anything happens you'll have a high integrity team of people looking out for your interests. KR Stuart, Florida More

Excellent Service! Everytime I Take My Ford Focus into Rountree Moore Ford , I Always Request Randy. He is Very Friendly and Helpful. My Vehicle went in for just an Oi Everytime I Take My Ford Focus into Rountree Moore Ford , I Always Request Randy. He is Very Friendly and Helpful. My Vehicle went in for just an Oil Change and when it was Completed. Randy went over and Fully Explained what Repairs my Vehicle was soon in need of as it is used for my Avon Business. Randy always goes above and beyond to Treat his Customers. I wish majority of the Employees of Rountree Moore Dealerships would Follow in his Footsteps. More

Great Customer Service Russ was very kind and easy to work with. He made our car buying experience easy. I highly recommend him if you are considering buying a vehicle. Russ was very kind and easy to work with. He made our car buying experience easy. I highly recommend him if you are considering buying a vehicle. More

Excellent Service I found Randy to be very helpful and over all I feel that he went over and above the normal sales man ship. He has been here for me through all the tr I found Randy to be very helpful and over all I feel that he went over and above the normal sales man ship. He has been here for me through all the transaction and the service of the vehicle. Thank you for all excellent service and the smile that went with it. I REALLY appreciate all that you have done to be of help to me. More