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Rountree Moore Ford

Lake City, FL

4.4
551 Reviews
At our Ford dealership in Lake City, FL, we're ready to help you find the ideal vehicle for you and your family. Our range boasts powerful and roomy SUVs like the Ford Explorer, which can seat seven or eight people and the stylish Ford Edge. Our Ford SUV range also features the compact Ford Escape and the ever-popular Ford Expedition. Consider going electric with the all-new Ford Mustang Mach-E, now available at our Ford dealership in Lake City, FL. We also offer elegant sedans such as the Ford Fusion and the classic Ford Taurus. If you're looking for a performance car, we've got you covered with models like the Ford Mustang. You can also explore our selection of pre-owned vehicles at Rountree Moore Ford. Our inventory of used and certified pre-owned vehicles includes gently-used Ford models, alongside cars, sedans, pickup trucks, hatchbacks and SUVs from various manufacturers. Shop with confidence knowing that all our pre-owned vehicles have undergone a thorough inspection at our Ford service center.
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2588 W US Highway 90

Lake City, FL

32055

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Showing 551 reviews

March 01, 2014

Lori was amazing to work with! We were looking for a Ford Expedition and the internet led me to the dealership. Once we connected with Lori, the rest of the story was very simple. She answered all of ou More

by adp01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Hewitt
Mar 06, 2014 -

Rountree Moore Ford responded

Congratulations on your new Ford Expedition and thank you for leaving this 5-star review for Lori! We are pleased to hear that you enjoyed working with her and that she made sure you had a wonderful experience at our dealership. She is a star employee and we are very lucky to have her. We will share your comment with her. Thank you again and we look forward to working with you! Sincerely, Mary Rountree | Customer Care Specialist |mary@rountreemoore.com

February 18, 2014

Lori understood what i was looking for in a F-150 pick up truck.In no time she had a test vehicle gased up ready for a test run.She made it happen right away.Working with Lori was a pleasure.Thank you Lori. More

by Model1931
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Hewitt
Feb 19, 2014 -

Rountree Moore Ford responded

Congratulations on your new truck Peter! It was our pleasure assisting you and we are happy to hear that Lori provided you with excellent customer service. She is a star employee and we are lucky to have her in our team. If you have any questions about your F-150, please don't hesitate to contact us. We look forward to working with you again! Mary Rountree | Customer Care Specialist |mary@rountreemoore.com

February 10, 2014

This was a great buying experience. All of the sales staff were very friendly and efficient. This dealership went above and beyond our expectations to make our car buying a pleasurable and satisfying e More

by escape26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Russell Waters
Feb 11, 2014 -

Rountree Moore Ford responded

Your wonderful review means a lot to us. We appreciate your feedback and are happy to hear that we were able to meet your needs. At Rountree-Moore Ford Lincoln, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We will share your comments with the team. We look forward to assisting you with your future sales and service needs. Congratulations on your new Ford Escape! Best regards, Mary Rountree | Customer Care Specialist |mary@rountreemoore.com

February 08, 2014

Mr. Gregory is an excellent sales representative. Been shopping & looking around for several weeks to trade in my Honda, & really was not pleased with what different dealerships had to offer. First of all More

by Titi185
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Gregory, Eddie Gregory
Feb 10, 2014 -

Rountree Moore Ford responded

Dora - we love hearing about customers that have a great experience at Rountree Moore Ford Lincoln so thank you for telling us you are one of them! We appreciate that you trusted us with assisting you with your vehicle needs and we are proud that you chose our dealership. Gregory is a valued member of our team and is dedicated to providing excellent customer service. We will share your comments with him. Please feel free to contact us if you have any questions or would like to book a future appointment. Best regards, Mary Rountree | Customer Care Specialist |mary@rountreemoore.com

January 16, 2014

We found the vehicle we wanted, for a good price and it was easy to come to terms. Salesmen Eddie Gregory and Ken Strickland were very helpful and reasonable. My only recommendation to the dealership wou More

by MRPR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Gregory
Jan 17, 2014 -

Rountree Moore Ford responded

Thank you for taking the time to write this glowing review about your recent visit! We are delighted to hear that you enjoyed working with Eddie and Ken. They are both an integral part of our team and are a reflection of our dedication to providing excellent customer service. I will share your comments with the team and we will discuss your recommendation. If you have any questions, please don't hesitate to give us a call. We look forward to working with you in the future! Best Regards, Susie Hall (susie.hall@rountreemoore.com)

January 09, 2014

Eddie Gregory was very friendly and helpful throughout the entire car buying process. We never felt pressured or rushed and we know we got a great deal on the car we bought. We recommend seeing Eddie at More

by peach92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Gregory
Jan 10, 2014 -

Rountree Moore Ford responded

Thank you for the great review and recommendation! We are happy to hear that you enjoyed working with Eddie and that he provided you with great customer service. It was our pleasure assisting you with finding the best deal. If you have any questions, please don't hesitate to contact us. We look forward to working with you and we hope you will follow us on Facebook and Twitter for exclusive offers! Best Regards, Susie Hall (susie.hall@rountreemoore.com)

December 02, 2013

Lori was patient in helping us find the right vehicle that fit our budget. We began our quest at other dealerships prior to coming to Lori. By far, Lori was the hardest working sales person and looked ou More

by MKrieghauser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Hewitt
Dec 02, 2013 -

Rountree Moore Ford responded

Thank you for your great review and high ratings. We are happy to have Lori on the Rountree Moore Ford Lincoln team. She helps us achieve the level of customer satisfaction that our customers deserve. If you need anything else, please do not hesitate to contact us. Thanks, Susie Hall (susie.hall@rountreemoore.com)

November 25, 2013

This place is horrible who aligns a car without telling the customer they need upper control arm bushings first then Mr. Harrington here hung up when I called and asked him about it beware bunch of crooks. More

by 386tank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
November 08, 2013

On 11/6/13 I went to Rountree Moore Ford to look at and test drive a 2008 Ford F-150 XLT I saw advertised on the company website. Mr. Gregory was very friendly and cordial. After the test drive I told hi More

by spaceman53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Gregory
Nov 08, 2013 -

Rountree Moore Ford responded

Thanks for taking the time to write a review on your experience with us. Eddie will be happy to know that you were happy with the experience he provided you. At Rountree Moore Ford we look forward to earning your business by providing you with exceptional customer service. If you have any questions or concerns, please do not hesitate to contact us. Thanks, Susie Hall (susie.hall@rountreemoore.com)

October 03, 2013

My husband and I were looking to purchase a new Ford Explorer; and found that Ken Strickland and Rountree-Moore Ford was the most enjoyable place to do business. Prior to our purchase we shopped around More

by larmthomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Janki
Oct 03, 2013 -

Rountree Moore Ford responded

Thank you for taking the time to write about your experience at our dealership. All of us at Rountree-Moore Ford pride ourselves on our commitment to service excellence. We appreciate your kind words and look forward to seeing you soon.  Thank you and please do not hesitate to contact if you have any questions. Best Regards, Susie Hall (susie.hall@rountreemoore.com)

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