Route 1 Chrysler Dodge Jeep Ram of Lawrenceville | Page 2

Aiden and Mike were fantastic to work and got right down to business. They gave top dollar for my trade and I unexpectedly walked out with a brand new vehicle the same day I started the looking process! I to business. They gave top dollar for my trade and I unexpectedly walked out with a brand new vehicle the same day I started the looking process! I would definitely recommend them to anyone looking for a new vehicle in the near future! My family will also be using Rte 1 Chrystler/Jeep going forward. More

Car shopping can often feel stressful, but my experience here was the exact opposite. From the moment I arrived, the atmosphere was relaxed and there was never any pressure to rush a decision. Mike Wills here was the exact opposite. From the moment I arrived, the atmosphere was relaxed and there was never any pressure to rush a decision. Mike Wills, my salesperson, was an absolute professional. As a U.S. Marine veteran, he carries himself with the same integrity and dedication you’d expect, and it shows in the way he treats his customers. His extensive years of auto sales experience was noticeable by his patience, knowledgeable, and genuinely focused on helping me find the right vehicle for my needs—never pushing, always listening. I also want to recognize James Cavallaro, the General Manager, whose leadership clearly sets the tone for the dealership. His commitment to creating a smooth, transparent, and customer-focused process was evident from start to finish. If you want a dealership that values respect, honesty, and a true no-pressure approach, this is the place to go. I can’t recommend Mike Wills highly enough, and the entire team, led by James Cavallaro, makes the experience second to none. More

Excellent Customer Service! !! Great Deals. 100% satisfied customer. Looking forward to my next purchase… I purchased a 2025 Dodge Durango GT Plus/ best rate thus far… Hands down !! Great Deals. 100% satisfied customer. Looking forward to my next purchase… I purchased a 2025 Dodge Durango GT Plus/ best rate thus far… Hands down the best dealership. More

Service department sucks! They literally will scam you for your money and act like it's ok in this economy! Took my son car here due to the suspension system being stuck in do They literally will scam you for your money and act like it's ok in this economy! Took my son car here due to the suspension system being stuck in down mode. They told me it was one thing, I paid $1300 I got the truck back 2 weeks later it was stuck in down mode again! Took it back was told something else and paid an additional $1100. I picked the car up after them having it for 4 months(because they kept saying they didn't know what was wrong with it!)Same day I picked it up the car was stuck in down mode again! I had it towed back there and they tried charging me 2k lol They said we broke it from driving it! I said but we didn't drive it, check the mileage it was towed out of there to my house! After checking I get a call back from the service manager saying I apologize you're right etc. Now the car is there again I speak to this guy last name Patel he tells me well when you bring your car here there is several different components to each dash light we fixed 2 out of 6 when we do this we are just GUESSING which components to fix so in other words we can make you pay for 4 more services that you probably don't need but we wouldn't know until we tried them all (I have a JEEP, I took it to JEEP) why would I think the experts would be guessing? Better yet why would you even let that come out of your mouth? Like really? Fast forward 3k later I get my car back (over a year total by the way) All the while paying insurance, car rentals etc (they did provide a loaner at one point after I went off for them having the car so long for like 3 months) Anyhow my car is back still stuck in down mode and I am out of 3k3 days ago I took my car to a random mechanic he switched the suspension from air to regular meaning the car will stay one height all for less than $1,100. I can't wait to see these people in court! The parts that they supposedly fixed? Well the mechanic took those off and guess what? They were not new and each suspension bag had wholes in them which is why the car was dropping down low! So if the parts aren't new where is my 3k? Only God knows. Be careful here! More

Every question answered clearly. A lot of patience and pleasant care taken to make sure we understand everything. Vince spent a lot of time in the car with us explaining very clearly A lot of patience and pleasant care taken to make sure we understand everything. Vince spent a lot of time in the car with us explaining very clearly how things worked. I would recommend him to anyone! More