Route 1 Chrysler Dodge Jeep Ram of Lawrenceville

Mohamed was great and extremely helpful in my car buying experience. Everyone that we worked with directly was extremely nice and informative. experience. Everyone that we worked with directly was extremely nice and informative. More

This is an excellent dealership. Very honest and easy to work with. They make the car leasing experience a pleasure! I'll be back for my next vehicle! work with. They make the car leasing experience a pleasure! I'll be back for my next vehicle! More

Customer service was excellent along with the facilities and amenities being well kept and clean! and amenities being well kept and clean! More

I recently purchased a Jeep off of Mark Hall over at Route 1 CDJR and couldn’t have been happier with the experience. This is the second vehicle I have purchased through Mark and each time he was an abs Route 1 CDJR and couldn’t have been happier with the experience. This is the second vehicle I have purchased through Mark and each time he was an absolute pleasure to deal with. Not at any point did I feel pressured or rushed during the purchase and he patiently took the time to thoroughly answer each question I had. I would whole heartedly recommend Mark and the entire team at Route 1 CDJR to anyone currently in the market for a new or pre-certified vehicle. More

This is the second vehicle I have purchased from this dealership. Both times I have worked with Jackie and Mike. They have been very knowledgeable and professional during the buying process. Thank you bo dealership. Both times I have worked with Jackie and Mike. They have been very knowledgeable and professional during the buying process. Thank you both. More

Thank you, Vince, for all your assistance with our purchase! It was a wonderful experience! Vince went out of his way to make sure everything went smoothly. Thank you, Vince! You are the BEST! purchase! It was a wonderful experience! Vince went out of his way to make sure everything went smoothly. Thank you, Vince! You are the BEST! More

On October 5, I had my vehicle serviced at Rt1 Dodge On October 5, I had my vehicle serviced at Rt1 Dodge for a No start, no crank issue. My service was LORRIE who at first seemed very confident and On October 5, I had my vehicle serviced at Rt1 Dodge for a No start, no crank issue. My service was LORRIE who at first seemed very confident and reliable. This has gone downhill very relatively quick! Diagnostics was run on my vehicle and it was determined that I needed a new TIPM system and needed to be ordered. The part was ordered and put in the vehicle. (No updates on the status of my vehicle- I had to call) The vehicle was ready for pickup on Nov 2, I went to pick up the vehicle Nov 7, which I informed them I wouldn’t be able to pick it up due to transportation. I arrive to find the vehicle dead, why is it dead if the issue with power was corrected. LORRIE stated oh well no one knew it would’ve take myself this long to pick up the vehicle, but I should’ve started it. They charged the vehicle back up and I then get the vehicle back home to not only find out, MY FOBS wouldn’t lock or unlock my doors. So I drive back and I was informed, the service tech would look at it and I’ll get a update before they closed, (No call). I called the next day and no one has looked at the vehicle yet.. this goes on for the next 2 days. I finally get a update and I was informed that an additional diagnostic fee would be charged to figure out why my vehicle won’t start. I argued. Im not paying for that, and Lorrie states this is preexisting.. PREEXISTING???? NO, it’s not. I requested to speak to the manager, he’s not there but I’ll have him give you a call, this goes on for a week where no call or he’s not in the office. As of November 29, I received the call letting me know of cost, I asked why am I paying for something that happened at your facility? I declined any additional work from this location and collected my “fixed” vehicle. No locks, battery drain issue and now as of today Dec 7, the vehicle doesn’t start. Money well wasted! This location is unprofessional, the GM and Service Manager doesn’t respond to calls/ unavailable all the time and Lorrie who’s a great person but keep a promise in calling back when she does. I wouldn’t recommend this location to anyone, you go in for one thing and come out worst than you went in. It shouldn’t have taken 2 1/2 months for something like this, if they were more professional and kept an open communication I solely believed that experience would probably been better. Not sure if I’m the only one who’s experienced this at this location but I wouldn’t wish this on anyone. Cannot believe they would treat a vet this way! More

They are amazing team I feel very comfortable with everyone there thank guys for the good attention everyone there thank guys for the good attention More

Mark was great and super efficient in and out with no hassle! Would highly recommend hassle! Would highly recommend More

I was very happy and we'll taken care once I stepped on the lot by Vince Restuccia and I left home with a New truck good job guys, I would definitely recommend route 1 the lot by Vince Restuccia and I left home with a New truck good job guys, I would definitely recommend route 1 More