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Route 1 Chrysler Dodge Jeep Ram of Lawrenceville

Lawrence Township, NJ

4.8
1,700 Reviews
Introducing the Route 1 Chrysler Dodge Jeep RAM of Lawrenceville, NJ! We’re bringing you a whole new way to experience car buying in Central New Jersey and beyond! With an expanded new inventory, a first-class service center, and a commitment to transparency, we’re here to make your purchase easy and stress-free. We GUARANTEE the lowest prices! Many dealerships talk about it—we back it up! Ask about our Easy Route 1 Transparency Pricing to see how simple car buying should be. Why choose Route 1 CDJR? Largest selection of new and pre-owned vehicles ready for immediate delivery Every vehicle is thoroughly inspected by our factory-trained, certified technicians Each car is detailed inside and out to look and feel brand new CARFAX CERTIFIED for peace of mind Hassle-free financing—whether you have good, bad, or limited credit, our advanced network of lenders ensures you get the best auto loan for your needs Se habla Español! We’re proud to be part of this great community and are dedicated to ensuring every customer is 100% satisfied with their purchase and service experience. Call us today at 1-888-672-0059 or visit www.ROUTE1USA.com to browse our inventory, view detailed photos, and explore options like Navigation, DVD, and Rear Camera features. Come experience the best car-buying journey at the all-new Route 1 Chrysler Dodge Jeep RAM—where customer satisfaction is our #1 priority! 1-888-672-0059 | ROUTE1USA.COM
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2700 Brunswick Pike

Lawrence Township, NJ

08648

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Showing 1,700 reviews

August 31, 2019

Well taken care of Had very good experiences when I bought my 2019 Dodge Challenger from Paul Falciglia. Also the follow up from the Dealership has be great from answeri More

by Zach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Falciglia
August 31, 2019

Not happy with post sale service Buyer beware if you are not going to give this place regular business. They had a car that I wanted but would not stand by their garage's work when I More

by Blueknight98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None of the above
Aug 31, 2019 -

Route 1 Chrysler Dodge Jeep Ram of Lawrenceville responded

Hi, Blueknight98. Thank you for bringing this to our attention. Please contact Don at 609-882-1000 option #3 so that we can learn more about your experience and help you. Thank you.

Sep 05, 2019 -

Blueknight98 responded

To Whom It May Concern, I will not communicate about the issue save in writing, as I do not believe that you will bargain in good faith. I went to Route 1 on 8/24 and presented the bill for the diagnosis, cleaning, and oil change, totaling $116.49, to Anatoly Zaritsky. That same day I picked up the new PA license plate for the 2017 Subaru Crosstrek I purchased earlier in August. Anatoly informed me that the $15.00 fee for the plates would be waived but that Route 1 would not reimburse me for the cost of the oil change. I believe Anatoly provided the best customer service he could but was told not to pay the bill.

Sep 05, 2019 -

Route 1 Chrysler Dodge Jeep Ram of Lawrenceville responded

Hi. It sounds like we dropped the ball and fell short in the customer satisfaction department. We will gladly reimburse you. Will you fax or email the bill to us? Email to dnewberry@route1usa.com. Fax is 609.882.1293.Thank you.

Sep 11, 2019 -

Blueknight98 responded

Bill emailed to dnewberry@route1usa.com

Sep 12, 2019 -

Route 1 Chrysler Dodge Jeep Ram of Lawrenceville responded

Hi. I got your bill, completed the check request, and gave it to andrew at the sales desk. Thank you. -Don!

Nov 14, 2019 -

Blueknight98 responded

Don, Over 2 months have gone by and I have not recieved the refund. I doubt you would be so lenient to a customer, if someone failed to pay for service for 2 months. You have confirmed my suspicions about your location, that you are insincere and uninterested in fixing mistakes. I will leave my review up and will not be checking for any further updates.

August 29, 2019

Happy with our experience here Our salesman Paul was very friendly, courteous and knowledgeable about the vehicle we wanted to purchase. He answered all of our questions in a timely More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Falciglia
August 26, 2019

Easy and quick Best car buying experience I've ever had, hands down! Paul Falciglia, the salesperson, was excellent in helping me find what I was happy with and gett More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Falciglia
August 19, 2019

Thanks Manny! Manny made our car buying experience laid back and easy. He was straightforward and helpful and worked with us to meet our needs with a buying a used More

by NGampa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Lopez
August 18, 2019

Love my new jeep We came in and there was only one financial guy there that day and there were a couple of sales going on so we had a long wait.. the whole staff kept More

by RACINGMOM29
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Sperando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Givehchi
August 18, 2019

Excellent Experience This was my first time buying a car completely on my own and my experience could not have been better. Manny Lopez, my sales consultant, was knowledge More

by Courtney Rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Lopez
August 17, 2019

Love my Elantra❤️ Paul and Gary Shpak were awesome on my second day! First day wasn't so great with finance! But Gary and Paul were my knights in shinning armor! Thank More

by Elantra ❤️
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary shpak, Paul Falciglia
August 15, 2019

Terrific experience A hearty pat on the back to the gentleman who sold me my new car. Manny Lopez is the consummate professional. I have been a salesman my entire life, a More

by CPTJJP47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Lopez
August 15, 2019

Wonderful experience After bouncing around to many dealers in the area we were thrilled to be working with Paul for the purchase of our jeep. He was nothing short of gentl More

by Aimee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Falciglia
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