Route 1 Chrysler Dodge Jeep Ram - Service Center

Absolutely horrible experience. Brought my vehicle in for an overall check. After a "thorough" overview, mechanics discovered what was needed, apparently fixed it and soon after I d Brought my vehicle in for an overall check. After a "thorough" overview, mechanics discovered what was needed, apparently fixed it and soon after I drove off the lot, my car broke down and was not drivable (to say the least). Had it towed back and after a week of the worst communication on their part, they notified me I needed a new engine after it broke down, which was NOT something that was discovered when they did the overall check. Horrible customer service and apparently they need new mechanics who know what they are doing. Strongly advise never going there for maintenance. More

The service department is absolutely terrible! The service that was performed on my jeep now results in needing a new engine! They told me, Sorry not our problem! After the tensioner and serpentin The service that was performed on my jeep now results in needing a new engine! They told me, Sorry not our problem! After the tensioner and serpentine belt they put on exploded 10 miles after I left their lot! Real Professional!!! More

Totally professional Everyone is kind and helpful. Larry is alway knowledgeable and very helpful No no more Larry is alway knowledgeable and very helpful No no more More

They are always courtesy and professional I went in for an oil change and tire rotation. The service did not take long. an oil change and tire rotation. The service did not take long. More

The service department was great. I was assisted by Laurie who was excellent wonderful and attentive thank you guys for being such a wonderful place to go. I was assisted by Laurie who was excellent wonderful and attentive thank you guys for being such a wonderful place to go. More

The best dealership! ! Anytime I have an issue with my Jeep I am more than confident that they will fix it right the first time, and they do!!! ! Anytime I have an issue with my Jeep I am more than confident that they will fix it right the first time, and they do!!! More

They care about serving customer's needs at Route 1 Chrysler Dodge Jeep Ram of Lawrenceville. Special thanks to Vladimir, Larry and the technicians who worked on my vehicle. Chrysler Dodge Jeep Ram of Lawrenceville. Special thanks to Vladimir, Larry and the technicians who worked on my vehicle. More

I took my car to the shop, paid over 3k and the shop didn't fix anything. When I arrived to pick up my car, my car wouldn't even start. They asked me to come back the next day for them to replace the ba didn't fix anything. When I arrived to pick up my car, my car wouldn't even start. They asked me to come back the next day for them to replace the battery. And wanted to charge me additional fees. I took it to another shop which Confirmed they DIDNT DO ANYTHING. I'm so disappointed and don't recommend going here at all. More

This dealership has been great the personal are very good and they know there jobs also they are very knowledgeable and always ask if they can help and they know there jobs also they are very knowledgeable and always ask if they can help More