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Route 1 Hyundai

Monmouth Junction, NJ

4.7
2,899 Reviews

3905 Route 1

Monmouth Junction, NJ

08852

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Showing 2,899 reviews

May 17, 2017

Great Experience! -Robert Ask for Joe! He is a very knowledgable, experienced, and friendly salesman. He didn't try to sell me a car out of my budget and made the entire proces More

by Robert S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Stanzione
May 17, 2017 -

Route 1 Hyundai responded

We can't thank you enough for taking the time to leave us this marvelous review! At DCN Hyundai, our customers are very important to us and we always strive to provide them with the best dealership experience possible. We are overjoyed to hear that Joe completely exceeded your expectations and accomplished that goal with you. Thank you for choosing DCN Hyundai and we hope to see you again.

May 17, 2017

Happy w Hyundai Got into a vehicle and got great service all at once. Helped me get right where I needed to be. Thanks Joe and Alan. Very satisfied. More

by Scot Murdoch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Stanzione
May 18, 2017 -

Route 1 Hyundai responded

Thank you for leaving us this extraordinary review! We are so pleased to hear that you had such an incredible experience at our dealership and that Joe and Alan were able to provide you with the exemplary customer service that you deserve. Thank you for your patronage and welcome to the DCN Family.

May 17, 2017

Excellent Sales Team I loved the professionalism with how I was attended and showed around with options the dealers had for the price I was ready to pay. More

by sachin5578
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn D'Argenio
May 17, 2017 -

Route 1 Hyundai responded

Thank you for sharing your positive feedback with us! We are happy to hear that you had a pleasant experience at our dealership and that our staff was able to assist you. We look forward to seeing you again.

May 17, 2017

Great experience Joe was a great associate. He was quick, efficient and wonderful to work with. He got me in and out since I had a newborn with me and was extremely More

by Kschwarz3879
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Stanzione
May 17, 2017 -

Route 1 Hyundai responded

We truly appreciate you providing us with this amazing review! It's a pleasure to know that you had such a phenomenal experience with us at DCN Hyundai and that Joe helped you find the vehicle that you were looking for in a timely manner. Thank you for your business and we wish you the best of luck with your new vehicle.

May 17, 2017

Lying The Finance manager Peter had promised to get me a check for my first payment due to a mistake that was made with my vehicle. All I have been getting More

by Ken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Peter
May 17, 2017 -

Route 1 Hyundai responded

Hi Ken, thank you for taking the time to provide us with you feedback. We are sorry to hear that you did not have a positive experience at our dealership. Please know that we value you as a customer and we would never wish to provide you with anything less than excellent customer service. We would like to hear more about your situation. If you would like to discuss this matter further, please reach out to us at your earliest convenience. Thank you, Colleen Oberly, Customer Relations Manager 732-821-4000

May 17, 2017

Very satisfied Dawn is an excellent person very supportive & professional she is very detailed with the information she provided to me. Very personable experience l More

by Dee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn D'Argenio
May 17, 2017 -

Route 1 Hyundai responded

Thank you so much for writing us this wonderful review! We are so excited to hear that you had such a lovely experience at our dealership and that Dawn was so helpful to you. We appreciate your business and we look forward to seeing you in the future for routine maintenance.

May 17, 2017

My New CAR I got my car from DCN HYUNDAI. Gaurav Chauhan was my sales person. He is a nice guy with lot of product knowledge. Please go and see him for a new More

by tinamerc222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaurav Chauhan
May 17, 2017 -

Route 1 Hyundai responded

Thank you so much for leaving us this fantastic review! We are delighted to hear that Gaurav made your car buying experience at our dealership an enjoyable one. Thank you for your patronage and we hope you enjoy your new ride.

May 16, 2017

Horrific Customer Service & Liars The worst customer service experience. I thought Brad Benson was awful. Called for 2 weeks without being able to get someone on the phone. Every voice More

by Suzanne Nimmer
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Ignazzio Giuffre, Colleen Oberly
May 16, 2017 -

Route 1 Hyundai responded

Hi Suzanne, thank you for taking the time to provide us with your feedback. We are sorry to hear that you feel so negatively about DCN Hyundai and that you did not have a positive experience when you worked with our sales department to trade in your vehicle. Please know that this is not the norm and we would never wish to provide you with anything less than exemplary customer service. We value you as a customer and we would like to hear more about your situation. If you would like to discuss this matter in greater detail, please feel free to contact us at your earliest convenience. Thank you, Colleen Oberly, Customer Relations Manager 732-821-4000

May 16, 2017

Finally! I brought my car in for a routine oil change and tire rotation. I scheduled my appointment on line. The price for the oil change ($34.95) was covered More

by Barbara
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron LaMagra
May 16, 2017 -

Route 1 Hyundai responded

Thank you for taking the time to provide us with your review! We always like to hear from our customers and we are glad to hear that Ron went above and beyond to ensure that you were satisfied. We appreciate your business.

May 16, 2017

Quality Hyundai Service My vehicle was overdue for several scheduled repairs. I was greeted promptly. My vehicle was taken in right away. The Service Advisor, Ronald LaMag More

by EBA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald LaMagra, Jr.
May 16, 2017 -

Route 1 Hyundai responded

We appreciate you telling us about your time in our service department. It brings us great joy to hear that you had such a spectacular experience and that Ronald was able to provide you with outstanding customer service. Thank you for choosing DCN Hyundai and we look forward to seeing you again for routine service.

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