Route 1 Hyundai

Hyundai Sonata 2.0T Sport-Ali G. service was amazing Ali G. was amazing sales rep at Bradbenson NJ!!! Very courteous and honest. He was not pushy at all and make our vehicle buying experience very pleasa Ali G. was amazing sales rep at Bradbenson NJ!!! Very courteous and honest. He was not pushy at all and make our vehicle buying experience very pleasant and smooth. More

Amazing Todd was very knowledgeable of the car and also very understanding of my price limit. I would recommend anyone to go see him! He truly cares about you Todd was very knowledgeable of the car and also very understanding of my price limit. I would recommend anyone to go see him! He truly cares about you leaving happy. More

Excellent Sales Staff but STAY AWAY from Service The sales staff are extremely attentive and professional but the service writers are quite the opposite. I've never experienced a problem with profes The sales staff are extremely attentive and professional but the service writers are quite the opposite. I've never experienced a problem with professionalism with the service staff but they're sharks when it comes to upselling you service that you DONT NEED. The biggest mistake I made was purchasing the oil change vouchers at the time of sale. My experience is, but not limited to, as follows: In January 2015 I brought my Tucson in for a routine oil change and tire rotation. THE NIGHT BEFORE I changed my windshield wipers and cabin air filter. Shortly after I brought my car in for service the service writer greets me in the waiting room and tries to up sell me on wipers and a cabin air filter. I asked the service writer if the tech checked the wipers and the filter to which he responded; "Yes, the tech noted that the front wipers are streaking and the cabin air filter has debris and needs to be changed." I thanked him and told him that the wipers and filter have not even been in the car for 24 hours and I declined the service. The service writer said nothing and walked away. In March 2015 it was brought to my attention that I needed an alignment. I accepted the service June 2015 I was greeted by the service writer who implored that my 35k mileage Tucson was in desperate need of brake repair. He stated that the brakes "were in the red" and was recommending front brakes, rotors, and brake fluid flush for about $900. I stated that normally when the brakes are that low they hit the sensors on the pad which will cause a loud screech, I've experienced no vibration when braking, and the fluids level and color were in spec. After the service I brought my car into my garage and popped the caliper off and noted that the brakes were at 50% life, a far stretch from the 2mm measurement. Today I brought my Tucson in for it's last oil change service according to my pre paid plan. After showing the service writer a picture of the brake pad, comparing it to a new one, I immediately told him I would decline that service again. This time when the service writer came out for the upsell he took me out of the room and stated that I needed another wheel alignment. I countered telling him that it was odd that I recently had it performed. The service writer asked where I had it performed to which I responded, HERE. During the ownership of my vehicle with the maintenance agreement there have been several more attempts at being up sold. I understand that service writers make a commission on their sales and they have a quota to meet but they're absolutely taking advantage of their customers. If I ever need work on my vehicle from here on out I'll do it myself using OEM parts. God forbid I need warranty work I'll bring it to another dealership. STAY AWAY! More

Wonderful Already referred friends and family to Brad Benson. Visited 20 dealerships, turned down was in and out of Brad Benson in 2 hours with a brand new car. Already referred friends and family to Brad Benson. Visited 20 dealerships, turned down was in and out of Brad Benson in 2 hours with a brand new car. Love it. More

Dealership of class and honor. The entire process of choosing, test driving, and going over all of the options for the vehicle was delivered with class and honor. Todd was extremely The entire process of choosing, test driving, and going over all of the options for the vehicle was delivered with class and honor. Todd was extremely professional and took the time to get to know myself and my wife. Most other locations would have tried to get us out the door quickly, but this was not the case. I recommend that anyone looking for a new car go to Brad Benson Hyundai. More

Great experience at Brad Benson Hyundai. Great sales staff, especially Long who helped us purchase our first Hyundai. Easy to work with, easy process and will recommend the salesperson, Long Great sales staff, especially Long who helped us purchase our first Hyundai. Easy to work with, easy process and will recommend the salesperson, Long, and the dealership to anyone we know that is in the market for a new car. More

Better than the rest Vinnie was an absolute delight. As a female, buying a car can be a little stressful but he was great and took the time to answer all my questions and Vinnie was an absolute delight. As a female, buying a car can be a little stressful but he was great and took the time to answer all my questions and make sure that I was informed of all the bells and whistles. Great customer service. More

Great buying experience Long made the entire process very easy and straight foward. Helped me register my car in another state wih no hassle. The entire staff was friendly an Long made the entire process very easy and straight foward. Helped me register my car in another state wih no hassle. The entire staff was friendly and courteous. Basically don't act like an animal and you won't be treated like one. More

A Good Experience It was a pleasant experience working with Todd and Rocco. Todd was very patient in answering all our questions and concerns and showed his expertise It was a pleasant experience working with Todd and Rocco. Todd was very patient in answering all our questions and concerns and showed his expertise in all aspects of our new Hyundai Sonata. More

Professional The experience was pleasant and the staff professional. I would recommend the dealership and Mike Wyatt to anyone interested in purchasing a vehicle. The experience was pleasant and the staff professional. I would recommend the dealership and Mike Wyatt to anyone interested in purchasing a vehicle. Thank you. More