Route 17 Mitsubishi

Great interaction with this dealership. The vehicle was good quality and reasonably priced. We had our mechanic inspect it, and everything was in good working order. Highly recommend them. The vehicle was good quality and reasonably priced. We had our mechanic inspect it, and everything was in good working order. Highly recommend them. More

Excellent services with fast turnaround time. I am never disappointed with the service and quality of work. I recommend this dealership for cars and services. I am never disappointed with the service and quality of work. I recommend this dealership for cars and services. More

BEWARE! !! Do not let this happen to you!! Classic bait-and-switch. On Feb 13, 2026 I responded to an online listing at Route 17 Mitsubishi for a 2025 Mitsub !! Do not let this happen to you!! Classic bait-and-switch. On Feb 13, 2026 I responded to an online listing at Route 17 Mitsubishi for a 2025 Mitsubishi Outlander Trail Edition. The internet price showed $21,955 (MSRP $32,060) with a dealer discount and a $500 conditional offer. Before driving in, I asked them to confirm the internet price and that there were no hidden requirements. Tiffany called and also texted me the price, saying there would be “no surprises” after checking with her manager. Based on that written confirmation, I drove out of state for a 9:45 AM appointment on Feb 14, 2026. When I arrived, I waited about 40 minutes, then met with a sales rep named Derrick. After speaking with the manager on duty (Chris), they refused to honor the confirmed price and said the internet price changes “every 3 hours” because of Mitsubishi corporate. While I was there, the listing updated and the numbers changed, resulting in a price about $2,500 higher than what was confirmed to me in writing the day before. I showed the texts and timestamped screenshots — they still wouldn’t honor it. No apology, and the manager was rude/unprofessional. This was a very disappointing experience and misleading and certainly dishonest and untrustworthy. I’m posting this so others don’t waste time traveling based on a confirmed “internet price.” I’m not new to buying cars, and this isn’t how reputable dealerships operate when a price is confirmed ahead of time. More

Thank You Chris for taking the time to work with me. This is my third time using CapitalOne auto to purchase a vehicle and the general manager Chris was able to assist me with my issues. Thanks Again! This is my third time using CapitalOne auto to purchase a vehicle and the general manager Chris was able to assist me with my issues. Thanks Again!!! More

Excellent customer service. I had a set budget when I came in, and they worked with me to find the right car without any pressure whatsoever. Highly recommend them for anyone in I had a set budget when I came in, and they worked with me to find the right car without any pressure whatsoever. Highly recommend them for anyone in the market for a reliable vehicle. Thanks again! More

I am absolutely blown away by this dealership! They sell real quality cars, and the best part is they keep taking care of you even after you've driven off the lot. Thanks alot! They sell real quality cars, and the best part is they keep taking care of you even after you've driven off the lot. Thanks alot! More

The employees worked with me since day one ! My kids love the new car and its all thanks to this team! Thank you all again for everything! They can expect me as a return customer and will spread My kids love the new car and its all thanks to this team! Thank you all again for everything! They can expect me as a return customer and will spready the word for them! More

I couldn’t be more pleased with the friendly and professional service. Very helpful and accommodating. professional service. Very helpful and accommodating. More

The staff, financing department and the kind front desk lady made my first car purchase unforgettable. Everyone was so helpful and welcoming, I’m thrilled with my new car! Big thanks to the whole crew! lady made my first car purchase unforgettable. Everyone was so helpful and welcoming, I’m thrilled with my new car! Big thanks to the whole crew! More

The new GSM, Chris, was a pleasure to work with! Extremely competent, polite, and professional. He knows how to run a a business and has made my overall experience at Rte 17 Mitsubishi a phenomena Extremely competent, polite, and professional. He knows how to run a a business and has made my overall experience at Rte 17 Mitsubishi a phenomenal one! Thank you, Chris!!! More