Auto Eastern Nissan of Meadowlands - Service Center

Sketchy - Beware... We purchased two of our cars at Meadowlands Nissan, and utilized the dealer's service. Beware. The dealership is EMPTY. The service rep told me they a We purchased two of our cars at Meadowlands Nissan, and utilized the dealer's service. Beware. The dealership is EMPTY. The service rep told me they are "in transition" to another dealership. The place is a ghost town. The service advisor told me that if you need to pick your car up after 5:00pm they'll simply leave the keys in the car in the front of the store, and that they were not responsible if the car was stolen. They told us it was $150 just to examine a rattle in your car. Everything about this seemed sketchy, so we left immediately. Beware....... More

Wonderful experience I was window shopping not really expecting to buy (lease) a car for another 2 months. Abe was my salesman. He is amazing, very patient (since wasn’t I was window shopping not really expecting to buy (lease) a car for another 2 months. Abe was my salesman. He is amazing, very patient (since wasn’t looking to lease at this time but wanted to get an idea of my options). He was extremely knowledgeable about the cars he is selling. I was pleasantly surprised by his no nonsense manner. For most of us, car shopping is a grueling exhausting experience but I can honestly say dealing with Abe and this dealership was an easy fast and efficient experience. More

Dishonest, Irresponsible, Poor customer service If I could choose I would put No star. They always lie, very irresponsible and dishonest. It's a long story and i couldn't write down everything. They If I could choose I would put No star. They always lie, very irresponsible and dishonest. It's a long story and i couldn't write down everything. They never did what they promised to customer and when the customer asked them how it was going on and why it took for so long they would lie and full around to cover the fact that they did not do anything for the issue. We have been waiting for almost 9 months and found that they did not do anything and we were fooled by them. Especially the sales manager Nelson. What a big liar! Now I give up and i don't care anymore. They will pay for what they have done. I think they get used to too many customers' complaints so they won't take it seriously and resolve for customer. My suggestion is not going to buy any cars and receive their services anymore. More

Excellent service Gave me an appointment right away fixed all My concerns and even washed my vehicle. I own two nissan vehicle and will continue with my service here. Gave me an appointment right away fixed all My concerns and even washed my vehicle. I own two nissan vehicle and will continue with my service here. More

Very friendly staff I had two issues on a leased Sentra, both repairs were covered in the warranty. While there was a bit of back and forth in getting parts in and gettin I had two issues on a leased Sentra, both repairs were covered in the warranty. While there was a bit of back and forth in getting parts in and getting scheduled for repair, I was confident the entire way I was in good hands as they communicated well with me. The staff are all very courteous and professional. More

Great Service. They took my car in at assigned time. No waiting. Manager checked for any recalls from Nisan and did oil change and recall repairs at same time. Was d They took my car in at assigned time. No waiting. Manager checked for any recalls from Nisan and did oil change and recall repairs at same time. Was done within the hour.Very Satisfied. More

great service and reasonable price! Thank you Patrick for taking care of our car! I appreciate the quality service, efficiency and courtesy always received at Meadowlands Nissan. I nev Thank you Patrick for taking care of our car! I appreciate the quality service, efficiency and courtesy always received at Meadowlands Nissan. I never feel pressured for unnecessary repairs. Thank you! More

Service is good, Nissan not so much The service dept is friendly and does fast, good work. My advisor, Mike, was very helpful. Too bad Nissan now nickels and dimes for everything. Alread The service dept is friendly and does fast, good work. My advisor, Mike, was very helpful. Too bad Nissan now nickels and dimes for everything. Already looking at Honda and Toyota for my new purchases in June and July. More

Terrible Service Department. My first clue that Meadowlands Nissan was dishonest and treated their customers poorly should have been when my rear window shattered when I closed my My first clue that Meadowlands Nissan was dishonest and treated their customers poorly should have been when my rear window shattered when I closed my driver side door and they refused to cover it under warranty (seriously glass does not just shatter unless there is a defect!). Fast forward a year later and the side of the driver’s side seat cushion at shoulder level (where you don’t put any weight or pressure) is getting dented and depressed inside. It gets worse by the week. When I took it in to be looked at, first I was told that the service guys were getting ready to go home (they were closing in two hours) and they didn’t have time to look at it, then when he finally looked at it, he wrote it up as “seat bottom and seat back cushion worn”. This is completely dishonest. The seat bottom is NOT worn. There are no rips, tears or open seams. The insides of the seat back cushion are failing, which is clearly a manufacturer defect. NissanUSA refused to acknowledge the claim, only relying the word of the dealership. They didn’t even bother to take pictures or actually look at the seat. Nissan said it was up to the dealership to decide what gets covered so I HIGHLY recommend you stay FAR away from this dealership who clearly will NOT honor a warranty or even an extended warranty that was bought from them. Do not buy extended Warranty. They will never honor it. Nissan as a whole should be avoided as they don’t stand behind their products and have no say over what their dealerships do. More

Service appointment I use to go to the Nissan dealership in englewood Cliffs. They temporarily shut down so I started going to the Meadowlands dealership on route 17 I use to go to the Nissan dealership in englewood Cliffs. They temporarily shut down so I started going to the Meadowlands dealership on route 17 which is out of my way. I could've gone back to the dealership in Englewood Cliffs but I found the Meadowlands dealership friendlier and more trustworthy with the work on my car. I I would recommend them to anyone More