Route 2 Hyundai

My 2013 Hyundai Elantra gt developed a ticking noise in my engine. Brought it to RTE 2 Hyundai to be looked at. Within a day or two I was informed that my engine was junk. At this point I will say that my engine was over warranty by 4000 miles. John Sedam told me about a goodwill program where Hyundai supplies the engine and I pay installation, I agreed. An engine was ordered and installed and it too was junk, installed another, junk, installed another junk. I asked how can so many new engines be bad? It was then that I was informed that they don’t make new engines for my car anymore. 6 MONTHS later, I am informed that they are going to request a brand new engine for my car, huh, I was told they don’t make them anymore. It is now the end of August I am still without a car. I also talked to the owner who started the conversation being very disrespectful.

Fair pricing, great communication, super service....from the sales manager to the finance manager to the service manager to the internet sales liaison I could not have asked for more.

You should never step foot into this dealership known one known what the other person is doing. You will get ten different answers. The end all was when I was trying to get a email copy of my registration and they gave me a finance manager that did not know how to us the scanner to scan and email me a copy. Not sure why anyone would want to trust Rt 2 Hyundai in Leominster MA with anything.

Brian Smith was the the sales rep. He was very knowledgeable with the different vehicle. He wasn't "pushy" at all. I felt that he was more interested in getting me into the right car than he was in making the sale!

I brought a new Hyundai santa fe sport 2017, only with 14000 the engine broke!, thank good the warranty cover it, but after a month i 've no heard anything from the mechanical dep. they dont know what to say , they cover they xxxxx telling me :" yeah, need a new engine" but nobody have taken responsibility about what happened, not straight word at all, very dissapointed , big frustration!!.

This dealership has a great team that work together to make the car buying experience painless! Their attention to detail was great and we are very happy with our new Sonata. We had some challenges due to an over-financed trade-in vehicle, but still managed to put it together with terms that we could manage! Well done!

Brian is not there for customers he is there for his pocket . I just got notice of another one of my cars been a lemon 🍋 .

I had a great experience buying from rt2 Hyundai. They were pretty straight forward. Jeep was delivered clean and Brian went over it with me before we took it home. I would definitely recommend

I had a wonderful experience. Everyone at Rt 2 Hyundai was so nice and helpful. They helped me so much that I would recommend them to anyone looking to buy a new or used car.

Brian was Super Nice (So was The Finance Manager) Thank You Again :-D I Appreciate you Helping Me & Will be buying from you Guys next time too Joe (Bianchi Sr)