McGovern Hyundai Rt 2

Worked with Fernando on TWO leases since December 2025, the most recent just last week. Fernando had a command of the details for the cars I was interested in. He was fair and honest in negotiating the lea the most recent just last week. Fernando had a command of the details for the cars I was interested in. He was fair and honest in negotiating the leases and I feel I got the best possible deal on both Hyundai's - Elantra and Tuscon. And Fernando made sure the process was efficient, managing each phase - from selection, to financing, to delivery and after delivery follow-up. This is my 9th vehicle from Rte2 Hyundai. EXCELLENT dealership. 5STARS to Fernando! More

1. The sales rep got me. He 100% delivered what I searched for. In the meantime i was familiarized with a much more expensive vehicle. When I asked him to search for that vehicle in parameters I set, searched for. In the meantime i was familiarized with a much more expensive vehicle. When I asked him to search for that vehicle in parameters I set,, he again delivered. Not a lot of wasted time. Got what I wanted. Second, came back for my sticker. The service coordinator was clear setting expectations he met. This was an unscheduled request. Nice first experience. Third,, I ended up with 0% financing which might explain my decision to change models. Sales Rep Fernando, Service, the transaction guy and the corporate side all exceed my expectations. I have long been a Toyota and Honda owner. My Morgan has a Subaru. I stopped at McGovern based on acquaintances ravings over ten years. Lastly, Fernando was a cut above most reps. It McGovern attracts customers that can actually purchase,, he will move inventory. He would be my future if i was a major investor in McGovern. The future is looking dark. Look for reps that can connect with actual consumers. I am a 75 year old white guy of Eire blood. I speak Arabic and have worked in diverse sittings and cultures. This kid is the future Earle More

Wonderful experience with everyone. But especially Fernando. He took time with us and was just a kind person. But especially Fernando. He took time with us and was just a kind person. More

Staff was friendly . I had an appointment for a recall and they did extras extras for free I had an appointment for a recall and they did extras extras for free More

Excellent experience Owen was very professional and informative. Communication was great. Dealership was organized, clean and very welcoming. informative. Communication was great. Dealership was organized, clean and very welcoming. More

I scheduled an appointment for service that included an oil change, tire rotation, recall work, and any available software updates. When I arrived, I was told the service would take approximately two hours oil change, tire rotation, recall work, and any available software updates. When I arrived, I was told the service would take approximately two hours. Shortly after checking in, I was asked if I also wanted an inspection sticker for my 2025 vehicle, which I agreed to, and I continued to wait. After three hours, my service advisor came out and informed me that it would take another hour before my vehicle would be finished. In total, the service took four hours. Given the relatively routine nature of the work being performed, I do not believe this length of time was reasonable. To make matters worse, the compensation offered for this inconvenience was two car wash vouchers for a location down the street from the dealership, with a combined value of less than $46. Considering that I live 25 miles away from the dealership, the likelihood that I will even be able to use these car washes is extremely low. I cannot overstate how disappointed I am with both the dealership and the service department. The extended wait time, lack of communication, and the minimal gesture offered afterward made the experience feel dismissive rather than customer-focused. For a dealership that presumably values repeat business and hopes to earn future vehicle purchases from its customers, this level of service falls far short of expectations. Overall, this was a very poor customer experience and left me seriously questioning whether I would return for future service or vehicle purchases. More

Convenient location for me, nice waiting area but didn't wait there - 3.5 * to 4* wait there - 3.5 * to 4* More

Owen was amazing through the whole appointment. Greeted me as I arrived. Brought me to the waiting area. The wait wasn’t too long. He came to get me to check out and walked me to my car. What a won Greeted me as I arrived. Brought me to the waiting area. The wait wasn’t too long. He came to get me to check out and walked me to my car. What a wonderful service experience. Thank you Owen! Keep up the excellent customer service. More

Customer Service was professional and friendly. Service was done in a more than reasonable amount of time and I appreciate the Iber service that Hyundai provided. Service was done in a more than reasonable amount of time and I appreciate the Iber service that Hyundai provided. More