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Route 22 Honda - Service Center

Hillside, NJ

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1,146 Reviews

1,146 Reviews of Route 22 Honda - Service Center

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September 17, 2021

Great attention to customer needs. Wonderful transparency. Place not clean at all, waiting area needs to be more clean.. More

by SOCCERCHRIS05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Lacarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Route 22 Honda responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

September 17, 2021

The people are pleasant. I didn't have to wait Long The people are pleasant. I didn't have to wait Long this time to get my car done. More

by PM07203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Giameo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Route 22 Honda responded

Thank you for taking the time to write us such a positive review! We are so happy you had such a great experience with us.

September 17, 2021

I admire Paul with his service. The reason for the lower rating is only because there were other issues that were overlooked. Normally I would get a diagnostic with the car, but not this visit. Now there ar More

by vijones87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Giameo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Route 22 Honda responded

Thank you for taking the time to write us such a positive review, and thank you for your input. It will help us improve communication in the future! We would also like to thank you for being such a loyal customer!

September 15, 2021

All friendly and nice people. Never gives problems. I will recommend to anyone. Ten of ten More

by Chrismely
Recommend Dealer
Yes
Employees Worked With
Edgaurd Remiglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Route 22 Honda responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

September 15, 2021

I been doing the oil change in here since 2012 without any issues, but this time the service was poor, and after they tell me that my car was ready, I when to get it but it wasn’t there and nobody knew wh More

by RUYALEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Cotignola
Sep 22, 2021 -

Route 22 Honda responded

I am so sorry for the negative experience you recently had. Please give me a call at your earliest convenience at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager

September 14, 2021

They were quick and responsive with my service requests! Will go back again for sure! More

by Aakash
Recommend Dealer
Yes
Employees Worked With
Robert Lacarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Route 22 Honda responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

September 14, 2021

Friendly and efficient staff that listened very carefully to my concerns and explained things so I could understand More

by lillianschild
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Giameo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Route 22 Honda responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

September 14, 2021

Didn’t take long which is great. Was in and out on time to get my day started. Love the service👍 More

by Beatrizg2823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audiel Boman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Route 22 Honda responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

September 13, 2021

Great service !! Lia was super great and easy to talk to . Definitely will be back . More

by MVARELA323
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lia
Sep 15, 2021 -

Route 22 Honda responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

September 13, 2021

My service was excellent, expensive but great. Special shout out to Peter, Hod bless tou all More

by pragges2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter
Sep 15, 2021 -

Route 22 Honda responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

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