Route 23 Honda
Pompton Plains, NJ
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2,713 Reviews of Route 23 Honda
I bought a Certified Pre-Owned Honda from Buzz at Route 23 Honda. He was friendly, fast and went above and beyond when what I originally looked at was above my price range. He found me exactly what I wan 23 Honda. He was friendly, fast and went above and beyond when what I originally looked at was above my price range. He found me exactly what I wanted in my range and took great care of me. I have bought many, cars from other places but none could compare to the great experience I got from Rt. 23 Honda. I will be buying my next car from them when this one gets old. Plus, this is my first Honda and I was told by everyone I know that once you own a Honda - you will keep owning more Hondas. I now understand what they mean. It is a fun car to drive and feels safe and solid on the road. Plus, who wouldn't want a free vacuum with every oil change and a guaranteed loaner car? Rt. 23 Honda is the best More
Great experience buying a new 2011 CR-V, our salesperson - Josh - made everything easy. He explained all the features on the car, introduced us to the service department, introduced us to the cashier. Jerry - Josh - made everything easy. He explained all the features on the car, introduced us to the service department, introduced us to the cashier. Jerry our finance guy, presented all the details of our lease very professionally. More
This is the fourth Honda that we have bought or leased from Route 23, and all of our experiences have been great. We have gotten two cars from Ron Siegel, a Civic and an Element. Ron is a professional, from Route 23, and all of our experiences have been great. We have gotten two cars from Ron Siegel, a Civic and an Element. Ron is a professional, helpful, and always willing to go the extra mile. There's a reason why the dealership is always packed: great deals, great service, and great people! More
Jeffrey Beck, our salesman, was extremely helpful and accommodating! He took great care to make certain that I was completely satisfied. He was thoroughly knowledgeable about the cars and answered all m accommodating! He took great care to make certain that I was completely satisfied. He was thoroughly knowledgeable about the cars and answered all my questions. Because there had been flooding in the area that weekend, there were several customers in the dealership since the water had receeded. That evening, Jeff and Sunny stayed very late to make sure that I was totally satisfied and that the car was fully to my satisfaction - cleaned and ready for me to drive off the lot. I'm thrilled with my new Honda Accord!!! In choosing the car, I was in many dealerships including Nissan, Toyota, Hyundai and another Honda dealership. Overall Route 23 Honda is far superior to any of the other dealerships we visited! Decor, setup, vehicle displays, cleanliness, wifi area, coffee, comfortable seating and waiting area are beautiful accommodations that make a customer feel that their needs are well taken care of. In addition, I had purchased some extra body molding and trunk mats and when I went to have them installed, the service department was fantastic! I chose to wait and not use the loaner car, and enoyed working at their computer tables (their computers) in a well lit, relaxing environment. Coffee available along with popcorn and a large screen television. The bathrooms were very clean and well kept. When my car was finished, ahead of schedule, the sereivce agent, Poppy, came into the waiting area to talk with me and took me to my car and showed me the new additions and asked if I needed any instructions on how to use things in my car! I have never experienced such customer centered service anywhere! Everyone we met with including other sales people and managers at this dealership was helpful, friendly and courteous. From what we saw when selecting a car, Route 23 Honda is a very exceptional dealership! More
Though I did not purchase my Odyssey from this dealership, I would not go anywhere else but here to have it serviced. Unfortunately, I have had to have my vehicle serviced an unusual number of ti dealership, I would not go anywhere else but here to have it serviced. Unfortunately, I have had to have my vehicle serviced an unusual number of times. I remember at least 2 recalls, in addition to too many incidental problems for a new vehicle, as well as regularly scheduled service. Each and every time, I have been given the utmost courtesy, I have been greeted in a friendly manner and I was always given the impression that the service representative genuinely cared about making my experience as pleasant and convenient as possible. This was especially evident when I repeatedly returned for the same problem recently. Rather than dismiss my claims of what I was certain was a problem in my van, Steve persevered and eventually found and corrected the problem without ever making me feel as though my claims were unfounded. I am sure that the manner of courtesy extended to me by this particular service representative has resulted in my decision to keep the van and purchase the extended warranty. Steve and his department have earned the confidence I have in them. More
Ron Siegal was recommended to us so we requested Ron for the purchase of a new car. Ron was pleasant, knowledgeable, and provided a comfortable atmosphere. We felt that he had our best interest at heart. the purchase of a new car. Ron was pleasant, knowledgeable, and provided a comfortable atmosphere. We felt that he had our best interest at heart. I would surely recommend Ron to anyone interested in purchasing a car. Gerry in Finance was also plesant and extremely efficient in his tasks. He had our financing settled in record time! Michael was also congenial in negotiating the price. I love my new Accord! We live locally so will utilize Route 23 Honda for servicing needs. Sincerely, Cheryl Augustitus More
My experience with Route 23 Honda has been excellent. I My experience with Route 23 Honda has been excellent. I highly recommend the sales associate that helped us with our sale was Josh Trinks. He was ve My experience with Route 23 Honda has been excellent. I highly recommend the sales associate that helped us with our sale was Josh Trinks. He was very attentive, knowledgeable, courteous and every required promise was met. I hope to do business with him in the future again. More
In the past my experience with Honda was luke warm at best. Longer waits than expected, technicians not as friendly etc, etc. In the past several months, I have had my car serviced 3 times and each time best. Longer waits than expected, technicians not as friendly etc, etc. In the past several months, I have had my car serviced 3 times and each time I was attended to by Poppy. She is a breath of fresh air. She is friendly and attentive. I realize this dealership is very busy, and tecs may not have time to "chat". Poppy takes a little extra time to make sure that all your car's needs are addressed. It's amazing that one person can make such a difference! Thanks Poppy. More
From the time I walked into Route 23 Honda to purchase my 2004 Odyssey, I have had nothing but positive experiences both on the sales and service side. From the negotiation of the purchase to servicing my O 2004 Odyssey, I have had nothing but positive experiences both on the sales and service side. From the negotiation of the purchase to servicing my Odyssey, having all repairs done properly the first time, there has never been any surprises. Everyone is friendly and always willing tp help out. I travel 15 miles to this dealer eventhough there is another Honda dealer within a mile of my house. My next Honda will definitely be from Route 23 Honda. Thanks Guys! More
Me and My family have bought several vehicles from Route 23 Honda...they were fantastic!! I came from Long Island to buy from them. They gave me discounted price on my vehicle one the one I originally wa 23 Honda...they were fantastic!! I came from Long Island to buy from them. They gave me discounted price on my vehicle one the one I originally wanted to purchase was not available. Terrific dealership!! More



