
Route 23 Nissan
Butler, NJ
Filter Reviews by Keyword
By Type
Showing 843 reviews
was told the car had a 120 point inspection on it. when i asked for the inspection report, turns out it was only 30 items, not 120, so that was lie #1. i was told the car was repaired according to when i asked for the inspection report, turns out it was only 30 items, not 120, so that was lie #1. i was told the car was repaired according to the inspection report. the report said the car needed immediate rear brakes, but those were never done. this was lie #2. i kept emailing the dealer for a week straight, but they stopped responding. More
Everyone who needs to go have their car serviced needs to talk to Sara, who works in the service department. She was extremely knowledgeable with answering our questions. She was so professional, that it was talk to Sara, who works in the service department. She was extremely knowledgeable with answering our questions. She was so professional, that it was refreshing to see. You can see just by her personality that she enjoys her job and that makes the process of having your car service an easy one. Thank you Sara More
Drove 90 miles to see a 2021 bmw 430. Dealer represented as certified even though it's not. After driving 90 Mike's found hood had significant hail damage and driver seat belt retractor Dealer represented as certified even though it's not. After driving 90 Mike's found hood had significant hail damage and driver seat belt retractor was damaged. Convertible top was faded in the rear. Would not reco..and this dealership More
Ray was very attentive, helpful, knowledgeable and personable with us during our car buying experience. He provided great insight and went the extra mile to assist us . I would highly recommend workin personable with us during our car buying experience. He provided great insight and went the extra mile to assist us . I would highly recommend working with Ray . More
We had a very pleasant experience at route 23 Nissan. CJ was very helpful every step of the way. Although we had many many questions, he and his manager were able to help us out. We ultimately walked out CJ was very helpful every step of the way. Although we had many many questions, he and his manager were able to help us out. We ultimately walked out with exactly what we wanted. More
Disappointment doesn’t begin to describe. I can’t even drive my vehicle because the temporary registration expired, and the finance manager is “overnighting” the new one. One week later still I can’t even drive my vehicle because the temporary registration expired, and the finance manager is “overnighting” the new one. One week later still waiting. Not to mention the cracked windshield I was assured would be taken care of. Another lie. Save yourself the hassle and go somewhere else. More