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Route 23 Nissan

Butler, NJ

3.4
835 Reviews

1567 NJ-23

Butler, NJ

07405

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Showing 835 reviews

August 04, 2020

nice people to deal with. nice people to deal with - always a pleasure to deal with Joe-very nice man. First time talking with service manager...sorry his name escapes me. ver More

by BETASHEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Lospinuso
August 04, 2020

Incredibly long wait time and the oil change/tire rotation was very expensive. My car was done, but I had to wait an extra half hour to get the keys back because the service writer was too busy talki More

by jm
Recommend Dealer
No
Employees Worked With
Joe Lospinuso
August 04, 2020

Very good in helping me with my van on recall & oil change. He took care of everything for me .there were no problems on dealers end More

by Ahold usa
Recommend Dealer
Yes
Employees Worked With
Joe Lospinuso
August 04, 2020

Excellent place to purchase a new car ! Had a great Excellent place to purchase a new car ! Had a great experience with services as well Thanks everyone in service department , great experience over More

by partsguy51563
Recommend Dealer
Yes
Employees Worked With
Dave service director
August 04, 2020

Thank you for the great and prompt service!!! This is only my second time at Rt 23 Nissan but I’m already impressed from start to finish. More

by Dolphinsfan
Recommend Dealer
Yes
Employees Worked With
Joe Lospinuso
August 04, 2020

Professional pleasant atmosphere staff is helpful and courteous Friendly service on the phone when making service appointments. Waiting time has been at a minimum. Happy customer More

by JOANCALVINO
Recommend Dealer
Yes
Employees Worked With
Jackie in the service area. , Joe Lospinuso
August 04, 2020

Andre went above and beyond to helpMe even though my Andre went above and beyond to help Me even though my concern was not in his department. I was wandering around lost and he ensured that I got the he More

by CCOUSINS34
Recommend Dealer
Yes
Employees Worked With
Andres Velez, Timothy Kelly, Joe Lospinuso
July 10, 2020

Well just got told they change hands one week ago made an appointment for a simple oil change got told it would take an hour on phone with appointment . Got there service manager told me hour and half well More

by Ball07663
Recommend Dealer
No
Employees Worked With
Service manager
Jul 11, 2020 -

Route 23 Nissan responded

Dear Guest, We sincerely apologize for falling short of your expectations. We are a new business and are learning from our mistakes. We appreciate constructive criticism and promise to raise the bar and make things right if give us an opportunity to. I will be reaching out to you on Monday, however if you wish to speak sooner you can email or call me: Richard@route23nissan.com Thank you, Richard Osiashvili Executive Manager (973)283-8700

June 14, 2020

Hey was grate. Got us the car we wanted at the price we could afford. I would recommend Jose to anyone. Thank you so much! More

by Albrecht201
Recommend Dealer
Yes
Employees Worked With
Peggy Sensale, Samantha Christen, Joe Lospinuso, Jose Baptista
Jun 14, 2020 -

Route 23 Nissan responded

Thank you for your 5 star review and especially for your business. We're very happy that Jose was able to make your experience with us a good one. It's a pleasure to have you as part of the Performance Nissan family. Stay safe.

June 09, 2020

Jose was great! He found us a great car at the price point we wanted. I would recommend him highly as he was very responsive courteous and understanding of our wants. More

by Albrecht201
Recommend Dealer
Yes
Employees Worked With
Peggy Sensale, Timothy Kelly, Joe Lospinuso, Jose Baptista , Idrees Mickens
Jun 09, 2020 -

Route 23 Nissan responded

Thank you for your 5 star review, for your recommendation and especially for your business. We're very happy that a Jose was able to make your experience with us a good one. It's a pleasure to have you as part of the Performance Nissan family. Stay safe.

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