Route 46 Mitsubishi

Yes the entire process from sales manager , sales rep and finance was held in the utmost professional manner. I have a consulting company I am a sales and cs life coach and I think this dealership gets a finance was held in the utmost professional manner. I have a consulting company I am a sales and cs life coach and I think this dealership gets a 5 star More

Stay away from this car dealership! !!!!!!!! if you are in the market for used car, they will shock you with hidden fees. This dealership listed the used SUV for $13,995 on CarFax websit !!!!!!!! if you are in the market for used car, they will shock you with hidden fees. This dealership listed the used SUV for $13,995 on CarFax website. When I went to the dealership to buy the SUV, they told me it was going to cost me almost $20,000. They also offered for $6,000 extended warranty which I declined. For a car that is listed for $13,995, they added $3600 for prepping the car and $899 for Doc fees. Right there they are charging $4500 on top of asking price. If you want to buy a car from them, I would recommended to ask for exact amount (+-$50) of extra fees they will charge. In my experience, you can negotiate Doc fees and should not have to pay for car prep fees. On top of that they wanted me to finance the car from them when I was willing to pay cash for the car. More

She Did Again! ! ⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Lele McKoy A True Car Specialist!! If you're looking for someone who truly knows their stuff and genuinely ! ⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Lele McKoy A True Car Specialist!! If you're looking for someone who truly knows their stuff and genuinely cares about getting you into the right vehicle, Lele McKoy is the one to see! From the moment we walked in, Lele was professional, knowledgeable, and incredibly patient. She took the time to understand exactly what we needed, explained every step of the process clearly, and made sure we felt confident and comfortable with my purchase. What sets Lele apart is not just the expertise—but the care and attention to detail. We are so happy with our new car and the entire experience. If you want honesty, expertise, and top-tier customer service, go see Lele McKoy. You can thank me later!! More

Do not come here if you value transparency. I purchased a car listed at $26K, but after all was said and done, I’m paying nearly $58K — more than double. GAP Insurance: I was charged $1,500, I purchased a car listed at $26K, but after all was said and done, I’m paying nearly $58K — more than double. GAP Insurance: I was charged $1,500, when credit unions and insurers offer it for $300–$600. ‘Documentation Fee’: They added $2,500, which is astronomical and where they padded the deal the most. Etch & Tire/Wheel Protection: These were added without clearly explaining them — expensive fluff many buyers may not even realize they’re agreeing to. As a first-time buyer, I felt misled. They did not clearly explain the financial breakdown, and I walked away with a deal that did not reflect what I thought I signed up for. They’re here to make money for themselves — not look out for your best interest. Run, don’t walk. More

Not dependable and not honest enough when you buy a car all good at first time then when you ask parts missing in the car after spending $29000 car buying as is not normal the normal thing to do they will all good at first time then when you ask parts missing in the car after spending $29000 car buying as is not normal the normal thing to do they will be last place to buying a car More

before we drove 2 hours to purchase a pre owned vehicle we called to confirm price and availability and were shocked that the sales manager Omar raised the price $1000 and would not allow us to register th we called to confirm price and availability and were shocked that the sales manager Omar raised the price $1000 and would not allow us to register the vehicle ourselves since we are out of state, since we were paying cash New Jersey motor vehicles stated they just need to fill out a st-10 form and we would be able to take care of this ourselves, but he raised the price an additional $3000 for taxes and registration (the vehicle was only $17,000 New York taxes are 8%!!????!!) we were very disappointed with everything very unprofessional so we decided not to deal with RT. 46 Mitsubishi. More

I want to express my sincere gratitude to Omar, the Manager, for his exceptional assistance and dedication in resolving our issues. He listened attentively to our concerns and took proactive steps to a Manager, for his exceptional assistance and dedication in resolving our issues. He listened attentively to our concerns and took proactive steps to address them, even going beyond his responsibilities to ensure a satisfactory resolution. Despite the challenges that existed prior to his tenure at the dealership, Omar made every effort to rectify the situation and compensate us for the inconvenience we experienced. Thanks to his efforts, we are now delighted with our new car. I must also acknowledge the entire staff for their warm hospitality, which made our overall experience truly memorable. Special thanks to  Ali Firozvi Finance Dept manager. Omar Firozvi, our salesperson, who not only understood our requirements but also worked tirelessly to secure the car we adored on the same day. The collaboration of everyone involved in assisting us exceeded our expectations, and we are grateful for their contributions. Once again, thank you to Omar, the staff, and especially our salesperson for their outstanding support and commitment. Five stars are insufficient to commend the exceptional service provided by all. Grateful for your assistance. More

I was treated like family instead of a client. I appreciated LeLe and the work she did. She made me feel so comfortable from the beginning. She listened to my preferences and kept that in mind as I appreciated LeLe and the work she did. She made me feel so comfortable from the beginning. She listened to my preferences and kept that in mind as she helped me look for a vehicle. Never once did she try to push me into something just to make a sale like some other dealerships.I have been to other dealerships and never felt like I was something other than a number. Lele made me feel like everything I said mattered. Angelo showed me every feature on the vehicle to make sure I understood everything and also made sure my paperwork was correct. They make the perfect team!!! Everyone there was friendly,professional and very helpful. I recommend Lele for you next associate to help with finding the vehicle of your dreams. Thank you so much Lele & Angelo. More

Purchased abused car from them 3 weeks ago that needed 2 minor repairs after showing both my mechanic & autobody the car. Ysreal in Sevice was wonderful. He made the entire process very easy. I'm happy to h minor repairs after showing both my mechanic & autobody the car. Ysreal in Sevice was wonderful. He made the entire process very easy. I'm happy to had dealt with such a nice guy both professional & efficient More

I had a horrible experience with this dealer. Just a few days ago (on 08/21/2024) I had to leave my job earlier and lose some money in order to catch a useless appointment with Route 46 Mitsubish Just a few days ago (on 08/21/2024) I had to leave my job earlier and lose some money in order to catch a useless appointment with Route 46 Mitsubishi. I went there to buy a used 2021 Honda Passport EX L advertised on Carfax.com for $23,995, but as soon I started talking to them, they added to the price an unwanted and unnecessary warranty for $3,995 and if I wouldn't take their warranty, the price would go up to $26,800. None of this was mentioned in their advertisement on Carfax.com. You learn these things once you step on their front door. After many attempts to remove their warranty, they accepted to lower it down to $1,995. Although I didn't want their warranty, which they were trying to sell it to me by force in order to make some profit from me, I accepted the deal and the total value for the car went up to $29,160+, where I would put $5,000 down payment. However, I couldn't buy the car, because their manager named Omar changed his mind and lied to me that he can't sell the car, because he's losing $4,000 with this deal and I needed to pay those extra dollars for him to reach break even. A total bullsh*t. In the end he said also that he didn't check my credit score, but later I received a notification that my credit score went down because of a hard inquiry. The story with this joke dealer goes on the next day when Omar called me to propose me the same deal as a big favor after talking to his boss, but he increased the total value of the deal by $600 to $29,750. After reading here the reviews of some people, I learned that they did not sell their warranty to some customers. So why they were pushing so much to sell it to me? This is why I asked Omar to be treated fairly with other customers and remove the warranty from the initial deal of $29,160+ and close the deal at $27,160+ , which he refused. It was a complete loss of time, money and energy with this dealer, all because of this guy Omar, who calls himself a manager. Stay away from these scammers. I wish so badly I could give them 0 stars, but 1 star is the minimum. More