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Route 46 Mitsubishi

Totowa, NJ

4.2
429 Reviews

400 US Highway 46

Totowa, NJ

07512

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Showing 429 reviews

October 12, 2019

Arthur Bongiorno in service department Arthur showed empathy when I told him my problem. Here I was, more than two hours away from home, having brought an advisor and students down to the More

by smencilman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Bongiorno
Oct 13, 2019 -

Route 46 Mitsubishi responded

It's wonderful to hear that Arthur was able to assess the problem and make repairs for you quickly. It's also a pleasure to hear that Arthur went above and beyond to make sure that you were able to get back on the road in time to pick up your students. Thank you for your very kind review.

October 12, 2019

Best dealership I’ve ever worked with. I unexpectedly needed to purchase a new car. I went online and began my search but was concerned whether I would qualify for a loan. Ms. Lele contacte More

by Monica meh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LeLe McKoy, Jose Diaz
Oct 13, 2019 -

Route 46 Mitsubishi responded

Hi Monica, thank you for the terrific review. It's wonderful to hear that Ms. Lele was so helpful to you and able to work with your schedule. It's also great to know that you're willing to recommend us so highly! Thank you again.

October 12, 2019

Excellent Service I’ve never had an issue with Route 46 Mitsubishi. They’re very quick and care about their customers. Great experience every time I’m there. More

by Penracer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Bongiorno
Oct 13, 2019 -

Route 46 Mitsubishi responded

We are so glad to receive your kind review and thanks for saying that you felt cared for, and your experience with us was very quick too! Thank you.

October 12, 2019

Service I bought a used car from another dealer - Brooklyn Mitsubishi -and they only gave me one set of keys. They wanted to charge me a LOT more than Route More

by Edkm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Bongiorno
Oct 13, 2019 -

Route 46 Mitsubishi responded

Thank you for the nice review. It's a pleasure to hear that Arthur was very helpful and you're pleased with everything. Thanks again!

October 12, 2019

Thank you From the minute my family and I walked in the dealership Mr. Jose Diaz was very nice and friendly.. Mr.Daiz is very knowledgeable of the vehicle and d More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
Oct 13, 2019 -

Route 46 Mitsubishi responded

Thanks for the great review, John. We're so glad to hear that Jose Diaz was very nice and friendly. It's also great to know that he was very knowledgeable and did everything to help! Congrats on your new truck and we'll hope to see you again.

October 09, 2019

Frank Balido is an asset to the dealer! I can not say enough about the service I received! Frank went above and beyond to make me feel like family. I only had my oil changed but he took the More

by Scott Gordon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank balido
Oct 09, 2019 -

Route 46 Mitsubishi responded

Hi Scott, thank you for the nice review! It's so great to hear that Frank went above and beyond to make you feel like family! Thanks again for your kind words and we'll look forward to helping you again!

October 08, 2019

Frank Balido, help me when I came in to have my Lancer service. He was very professional in all his ways.THE service was very very good 👍 More

by Gregg s
Recommend Dealer
Yes
Employees Worked With
C Frank Balido, Frank balido
Oct 09, 2019 -

Route 46 Mitsubishi responded

Thanks for the awesome review, it's so great to hear that Frank Balido was helpful and you're pleased with everything!

October 08, 2019

Great communication and honest service! I had to take my car in for maintenance. It only had oil changes since day 1. They walked me through everything needed and extended a discount that th More

by Sven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank balido
Oct 09, 2019 -

Route 46 Mitsubishi responded

Thank you for telling us about your experience. We enjoy knowing that you had a great service visit and Frank provided you with fantastic customer service too!

October 07, 2019

I came in for a service and Frank went the extra mile for me making sure I was taken car of. I would recommend to anyone. More

by sandijr13
Recommend Dealer
Yes
Employees Worked With
Frank balido
Oct 07, 2019 -

Route 46 Mitsubishi responded

Thanks for the great review! We're so glad to hear that Frank went the extra mile to help, and you're willing to recommend him too!

October 06, 2019

Frank Balido was absolutely wonderful in the Service Dept. They completed 3 recalls in record time. Frank Balido was helpful, courteous, funny, friendly and made the whole experience seamless. Thank you Fra More

by Lili B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank balido
Oct 07, 2019 -

Route 46 Mitsubishi responded

Hi Lili, it's great to hear that Frank Balido was so helpful, courteous, funny and friendly too! We're also pleased to know that he made sure your recalls were completed in record time. Thanks so much.

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