Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Route 46 Mitsubishi
Totowa, NJ
426 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 426 reviews
June 09, 2015
Great deals accross the border Since moving to the US permanently from Canada the family has been looking for a good quality used car. I found the car I was looking for, a 2015 used Since moving to the US permanently from Canada the family has been looking for a good quality used car. I found the car I was looking for, a 2015 used Tahoe, at Route 46 Mitsubishi. I wanted to speak to the top person in charge and got in touch with Mike Ko, the General Manager of the store. At first he came off pretty rough by not coming down from his price. I was a little upset, but he asked me, "Luis, if you had something that nobody else had and a lot of people wanted, would you sell it to the lowest bidder?" I can't say he didn't make sense, but he did offer to pick me up from the airport. Once I arrived at the dealership, the vehicle was ready for me to test drive and we wrapped it up very quickly. I finally got to meet Mike and he's actually a pretty funny guy and really knows his stuff about cars. I would recommend anyone who is not looking to get jerked around to go see the guys at Route 46 Mitsubishi for a new or used car. More
by luismaldonado
Employees Worked With
Mike Ko, Luis Tejada, Josue Alvarado
June 08, 2015
Desperate and misleading advertising My son received a scratch off card in the mail with their black tag sales event. Pull a matching pair and you win.... well he did and "won" $2500.00 My son received a scratch off card in the mail with their black tag sales event. Pull a matching pair and you win.... well he did and "won" $2500.00 so he thought. Once I got there to see if it was true since he clearly had a match they said well in the fine tiny print it does not matter that you matched winning numbers....you have to match this number next to his name with a number on our wall behind the desk. This is one of the worst run, poorly put together, misleading campaigns I have ever seen. I would never buy a car from this dealership ever! They must be desperate and not only got me upset but there were two other people in the showroom with their "winning numbers" and came to win a $5.00 gift certificate instead of what they thought they really won. We all said this is BS and one of the sales people said they are getting a lot of complaints. Do not buy a car from them or you will get stuck. If this is how they run a campaign then I shudder to think how they run their cars!!! More
by Nancyt
Employees Worked With
Staling Almonte
May 13, 2015
The worst sales rep experience with Mario Santo I dont recommend you to come to this dealer I went on saturday to look around and Mario Santos began to talk and eventually made me do all the credit I dont recommend you to come to this dealer I went on saturday to look around and Mario Santos began to talk and eventually made me do all the credit check etc... After I told him I was going to think about it since he kept on bringing whatever was convinient for him and raised all the prices of the vehicle. He called me more then 20x emails o gosh..HE IS A LIAR HE DOES NOT KNOW HOW TO SALE HE LIES TO TRY TO TRICK YOU... I ended up going back and was actually going to make the deal left everything because since my credit was not as great I had to wait for the bank approval. He initially told me everything is ready come back tommorow because we are putting new breaks. The next day I called he told me everything is ready but i have a lot of people can you come tommorow and pick it up. I waited the extra day and guess what Luis Tejeda told me that I wasnt approved., AND THANKS GOD THEY DIDNT DO THEIR JOB BECAUSE I AM NOW RIDING A 2015 HONDA I WENT TO HUDSON HONDA AND GOT THE BEST SERVICE EVER!!!!! Thanks god MARIO SANTOS DIDNT MAKE A COMMISION OF MY MONEY!!! Dont go to this place More
by Lilibet G05
Employees Worked With
Luis Tejada
April 21, 2015
Bad experience He wouldn't give us the car we wanted just kept telling us it was going to bring up monthly payments up, he shows us a car we did not like and was not He wouldn't give us the car we wanted just kept telling us it was going to bring up monthly payments up, he shows us a car we did not like and was not interested in then he leaves us outside to go eat when the delivery boy comes with his food he didn't get his change so ran out cursing then tells us he will get back to us in 2 weeks the next day we receive a email from him asking us if we wanted the car he wouldn't even let us look out More
by Chazz0883
Employees Worked With
Jajuan Burgess
March 09, 2015
Bought Outlander ES 7seater thx to Staling (Ralphy) Almonte We came to the Route 46 Mitsubishi on Feb 21 to test drive the Outlander ES 7 seaters, after making an appointment with Staling (Ralphy) Almonte. We c We came to the Route 46 Mitsubishi on Feb 21 to test drive the Outlander ES 7 seaters, after making an appointment with Staling (Ralphy) Almonte. We came with my all family (wife and 2 kids). Very nice welcome from the staff. With Ralphy the test drive went very smooth, we didn't plan to buy on the spot, however Ralphy was so helping us and re-assurring us with great deal and all that, and therefore we decided to buy on the spot the brand new Outlander ES. No hassle from paperwork and payment perspective. Ralphy has been very helpful and great salesman. I wouldn't hesitate to recommend Ralphy to anyone. Beside the waiting room is so cozy for the kids (popcorn, TV etc) that we can leave them during the whole process. Thanks Ralphy !!! More
by S. Hakim
Employees Worked With
Staling Almonte
March 07, 2015
Bought myself an Outlander Sport Came to see what the big deal about the new Outlander Sport was all about and met with Alex Thormes, a sales representative there at the dealership. A Came to see what the big deal about the new Outlander Sport was all about and met with Alex Thormes, a sales representative there at the dealership. Alex spent about three hours showing me all about the Outlander Sport and I was very impressed with what he had to say, as most of it was right on the money with what was written online. I was even more pleased that he honored the Edmunds price certificate that I printed out and brought in. Overall, though the deal did take some time, I got exactly the vehicle that I wanted at a price that was right. Josue Alvarado handled the final paperwork and we purchased some additional accessories for the vehicle. I was very pleased with my experience and I would recommend this dealership and the staff members I mentioned fully. Thank you for all the assistance Alex and Route 46 Mitsubishi! More
by javit
Employees Worked With
Alex Thormes, Josue Alvarado
February 06, 2015
Perfect Awesome dealership! Managers were helpful and not to mention my sales rep! He knew everything about the Evo! Very shocked how they got me into a new E Awesome dealership! Managers were helpful and not to mention my sales rep! He knew everything about the Evo! Very shocked how they got me into a new Evo! I am very happy and I must say, it had to be the best stop I've made and I'm glad I did! I recommend this dealership! More
by EvoxMr
Employees Worked With
Abe Kang, Mike Ko
December 27, 2014
see Abe Abe Kang was my salesman and assisted me in buying my Evo.Mike Ko was also there for assistance,and they are very knowledgeable and accomodating Abe Kang was my salesman and assisted me in buying my Evo.Mike Ko was also there for assistance,and they are very knowledgeable and accomodating More
by gcskates
Employees Worked With
Abe Kang, Mike Ko
December 23, 2014
Great experience thanks guys!!! I visit a couple dealers looking for a pre owned lancer but did not agree on then because of carfax price or condition etc, then i decided to visit 4 I visit a couple dealers looking for a pre owned lancer but did not agree on then because of carfax price or condition etc, then i decided to visit 46 mitsubishi on route 46 east and met alex thormes great personality and treat me with profesionalism. Even if i didnt qualify for the online rebates im getting the car for a good price i confirmed that with kbb im very happy with my car and will recommend my family and friends. More
by Almarante
Employees Worked With
Alex Thormes
December 23, 2014
Wonderful time Had a wonderful experience dealing with David Majeed, I eould recommend this dealership to my family and friends. My experience was Hasell free and ea Had a wonderful experience dealing with David Majeed, I eould recommend this dealership to my family and friends. My experience was Hasell free and easy and I would love to buy my next car from David. More
by Mmoore
Employees Worked With
Jajuan Burgess
