Route 46 Mitsubishi

At first it was a great experience but short lived this was an ongoing deal for 4 days. I wanted to buy a car and explained my situation to a Jose Flores I explained to him that I live 2 hours away I have was an ongoing deal for 4 days. I wanted to buy a car and explained my situation to a Jose Flores I explained to him that I live 2 hours away I have bad credit but I have a cosigner ( NEVER STATING HER CREDIT SCORE ). I was told but Jose that they will see what they can do for me I told them I have a trade in and I will put money down but I cannot have my payments go over $440 a month, Jose Flores tell me I’ll get back to you, I will explain your situation to my boss witch is no other then Mike Ko the united states marine, so I told him no problem, an hour later he calls back saying it’s going to be hard to hit $440 a month but if you come in we will try to work a deal, I replayed to Jose I really can’t it is too far for me to waste my time /fuel I said if you can do better call me back. So a day goes by and I called him back and said what’s up man any news he said it’s not going to happen on the Evolution GSR but my boss Mike Ko said we are running a special this month on the Evolution MR for $279 a month with $2000 down, I said do I qualify for this he replayed yes as long as you put $2000 down, I told Jose I will call him back. After an hour or so I go the money and had to drive 1 hour away west and then two hours north to the dealer. Upon arrival I walked in and was greeted by no one I look to my right and there was a guy of the name of Alex Thormes he said can I help you I said I have a deal set up with Jose Flores he said on sit down and gets the paper work out and said fill this out and I fill it out and he goes to his boss Mike Ko and Alex comes back and puts a paper in front of me with $550 on it and said this is your monthly payment I was like no its not I was set up for a deal at $279 a month for three years with $2000 down he looks at me like I’m a xxxxing xxxxxxx, he replays who told you this deal with a confused look on his face I replayed Jose Flores Alex replays I don’t know why he would tell you this he’s on internet sales I said we were on the phone for the last four days working a deal with your boss Mike Ko. At this point I knew it was on big xxxxing lie to get me to come in after explaining my situation to them on how they are too far to go and be told it’s not going to work. So I started getting loud and he goes and gets his boss MR marine “Mike Ko” and he’s says you were giving a quote on a tier one credit line, I said who the xxxx told you I had great credit? Jose Flores, I replayed I never said anything about a credit score beside mine was bad. And I was told this was a guarantee from both Jose Flores and Mike Ko. I will be contacting the Mitsubishi and the regional sales rep….if I was you guys I would not I repeat I would go to this dealer but any other dealer More

I had a great experience here. I came in looking for a used vehicle they had listed online which made my time there much easier. The staff was amazing and very knowledgeable. Location was great for a test used vehicle they had listed online which made my time there much easier. The staff was amazing and very knowledgeable. Location was great for a test drive. More

I was searching websites and asking around for a good condition car to get for my family and all the answers I received brought me to 46 Mitsubishi. The service at this dealer was unlike any other, from condition car to get for my family and all the answers I received brought me to 46 Mitsubishi. The service at this dealer was unlike any other, from the time that I arrived until I left. (with my Mitsubishi Outlander of course!) The sales representative was very thorough, answered all the questions I can possibly think of, and always asks how things are with the vehicle after purchase! I recommend this dealership to all friends and families out there looking for a reliable vehicle! More

I've got to admit I somehow hate car shopping. I think is a long, tedious process and I never end up completely satisfied with the purchase. This time was the exception because I had such a great ex think is a long, tedious process and I never end up completely satisfied with the purchase. This time was the exception because I had such a great experience. The salesperson Ralphy Almonte was very attentive and diligent. He took the time to really listen to my needs. He suggested realistic options for me and was very thorough about the car and the financing details. I was brave enough to bring my four children to the dealership and he was very patient and helpful to make sure everybody was comfortable. There's no doubt that i'll be referring family and friends to the dealership soon. More

What a great experience I had salesmen was polite and courteous and very patient.. Andy new the product very well and gave me a great deal... courteous and very patient.. Andy new the product very well and gave me a great deal... More

I purchased a 2006 Suzuki Aerio on June 1st, 2013 with 78,000 miles. The car came with a two month/2,000 mile warranty on certain parts including engine and transmission. Two-three weeks after the purchas 78,000 miles. The car came with a two month/2,000 mile warranty on certain parts including engine and transmission. Two-three weeks after the purchase, we noticed our car would make a strong vibration when driving at 40mph. We brought the car to the dealership within the warranty period. We thought it was transmission, the dealership said it was the rear axle. They replaced that part and we picked up the car. The problem continued to occur. Finally, Mitsubishi brought in a Suzuki specialist who said it was a transmission problem and they wanted $3600 to repair it, but the dealership didn't want to pay, so they found another mechanic. We dropped off our car July 28, 2013 to have the transmission rebuilt. On September 26, 2013, we picked up the car again (almost two months later) only to find the car STILL had the same problem--strong vibrations at 40mph, even after the repair. I dropped our car off for a THIRD time in early October. I received a call saying they figured out the problem, it's the engine mounts. Today I picked up the car again and guess what--the car still has the same vibrations at 40mph. So now, Mark's explanation is "That's just how the car is." I find it very hard to believe that all those mechanics who looked at the car and worked on the car couldn't tell during the 3 months they had possession of my car, that the vibration was normal. I also want to mention that after having realized the car had transmission issues (before the trying to have it repaired the 2nd time), I spoke with Dave, the manager and asked him if he would be willing to credit us the ENTIRE amount we put into our car (down payment of $3000 + payments made so far) and we would purchase another (likely a more expensive) car from them. Dave, the sales manager agreed verbally. However, after picking out a car and sitting down to sign papers with a salesperson, suddenly our down payment was no longer applicable to the purchase, so we would be at a loss of $3000 for the first car that we owned for less than two months. They tried to play with some numbers a bit, but we decided against purchasing another car from them because we felt our entire down payment should have been refunded for a car that we had barely driven in two months because it was sitting in their shop. I filed a complaint with Better Business Bureau and have heard nothing. I even requested Dave to call me. He never did. I have been in contact mainly with Mark Peterson in Service, who is very professional, but still, they could not solve the problem. While I can't say all my interactions with the staff were negative (Anthony in the Rental department was so kind and helpful) as well as the majority of the Service dept., however my experience with Sales (Dave and Ralphy) are honestly not positive and I wouldn't recommend friends or family to buy from there again based on my experience with both. More

I went in saw the car I wanted and the service was great. They worked at a price to fit my spending and were able to get monthly payments exactly where I wanted. Would def recommend this dealer! A great. They worked at a price to fit my spending and were able to get monthly payments exactly where I wanted. Would def recommend this dealer! Allison More

Bought 2 cars from this place. They padded my loan with a bunch of fees. Now im way under water. Also was told car was under warranty. 5000 miles later I need 1000 repair to the gear shifter. a bunch of fees. Now im way under water. Also was told car was under warranty. 5000 miles later I need 1000 repair to the gear shifter. More

I felt as if I was being punished for being a new client at this dealership. I came in, interested in purchasing a pre-owned Mazda 3 with an initial cost of $11,860. Excellent. I spoke to the sales rep, too at this dealership. I came in, interested in purchasing a pre-owned Mazda 3 with an initial cost of $11,860. Excellent. I spoke to the sales rep, took the car out for a test drive (smooth) and was ready to fill out the paper work to buy the car. First two questions: Have I brought a car at this dealership within the past year? Well no because it was my first time buying a car. An extra $1000. Have I or will I be graduating college within the next year? No because I'm only entering my third year of college. Another $1000. So what was originally a car for $11,860 was now $13,860 only because its my first experience purchasing a car and because I happen to only be entering my third year of college. That's outrageous! How do you expect to make any new clients with that kind of business strategy? I felt as if I was being punished for being a new client and for not graduating college the correct year. Horrible. Absolutely horrible. I have never bought a car at this dealership before and now I never will. More

I drove over 2.5 hours to this dealership based on a price I saw online. I was aware that this price was based on rebates that I may or may not qualify for, but even without the rebates it was still a g price I saw online. I was aware that this price was based on rebates that I may or may not qualify for, but even without the rebates it was still a great deal. I called beforehand to make sure the car I wanted was available and was assured it was. I arrived at the dealership, and was inside for over 10 minutes before anyone even acknowledged my presence. It's not because they were busy with other customers- salesmen were texting on their phones. A gentlemen then greeted us, and told a colleague to help us. The colleague seemed less than pleased to work with us and gave an *ugh* when instructed to do so. He preceded to have attitude with us the time we were there. Then out of the 4 cars I had inquired about- NONE were there. They had all been sold, when I was told 3 hours ago on the phone that they were there. We were VERY dissatisfied with the way we were treated at this dealership and refused to consider other cars from there based on how we were treated. Also, I had contacted my insurance company with a VIN number for car listed on their website, and the car information showed for the insurance company as a sedan, when I was looking at the Mistubishi Outlander Sport, an SUV. This whole place seems shady, dishonest, and unprofessional. More