
Route 6 Auto Mall Kia
Swansea, MA
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120 Reviews of Route 6 Auto Mall Kia
Absolutely the worst service i have ever experienced in my entire life. I have been waiting eight weeks for my car to be repaired. They apparently did zero inspection and thought my car was a loan so didn' my entire life. I have been waiting eight weeks for my car to be repaired. They apparently did zero inspection and thought my car was a loan so didn't bother to offer alternatives/after market parts since i had been waiting so long. I don't think they even looked under the car to check what i actually needed because after finally getting the pipe, they just then realized that there was another part needed that was very clear from just looking under the car. They refused my insurance's check without telling me so when i finally went to pick up the car, i was told it would be over $3000 when i was only supposed to pay $500, so after already being dropped off, I had to call for a ride again because i was stranded without a car. They never called to give me any type of update or reason for delay. The time they had called was to tell me when my car was going to be ready...and then another phone call saying that it wasnt because they needed that extra part.(as mentioned above) I had to call every single time, and i would never be transferred to anyone that knew anything, just blanket responses from reception. I had called to ask for my license plate number (since it had recently changed and all of my paperwork was in the car) and the girl told me she didnt know it and that she would need to get the technician with my keys.. when she works 3 feet from the parking lot... keys to get my license plate number? I am hopefully picking up my car today and never dealing with this service center again. It almost makes me want to sell my KIA entirely, bad taste left because of this dealership/service center. OH and my car was filthy, didnt even bother to run it through the car wash. Thanks for the bird xxxx. More
If you are looking for a new place to buy vehicles this is it. I can’t say enough about this dealership. From the start Andrea was the reason we were willing to give RT6 a try she was great from the start is it. I can’t say enough about this dealership. From the start Andrea was the reason we were willing to give RT6 a try she was great from the start very friendly, and professional. Then once we arrived our salesman Syed was excellent he was friendly, professional, knowledgeable, and a really nice guy,this was not at all what we had dealt with at the last 2 Kia dealerships in RI. this last week. We felt no pressure at all from anyone, in fact it was the complete opposite they worked to see you were happy with whatever you decided. Lastly we ended up dealing with the finance manager Roy who was just a really nice guy, he was also very professional and he went out of his way to see you didn’t end up with anything you didn’t actually need. This is a first for me, not your typical car buying experience, they all made it all a very pleasant experience with no pressure whatsoever. This is how buying a vehicle is suppose to be you shouldn’t have to dread going to do it. This is my new permanent dealership after my experience I won’t go anywhere else. More
Great experience with a great dealer My experience with Lucas was nothing short of professional. He cooperated with everything we had asked for and did everything he could to work with us My experience with Lucas was nothing short of professional. He cooperated with everything we had asked for and did everything he could to work with us. And he sold me a wonderful car at that. More
Had high hopes with descent credit and a descent down payment but I couldn't even get a call back. Very unprofession and was very disappointed with the little service I did get. payment but I couldn't even get a call back. Very unprofession and was very disappointed with the little service I did get. More
John provides excellent customer service! He was upfront and honest explaining all of out options. The entire process was super quick! We got exactly what we came is asking for! We will definitely return an and honest explaining all of out options. The entire process was super quick! We got exactly what we came is asking for! We will definitely return and recommend Rt 6 Automall Kia!! More
LOVE THIS PLACE I searched 7 Kia dealerships and found this one to be the most direct and fair priced. We loved our salesman. I would buy from them again. I've also I searched 7 Kia dealerships and found this one to be the most direct and fair priced. We loved our salesman. I would buy from them again. I've also had a great experience so far with the service department. More
Ask for Dave Correia Dave Correia is a very knowledgeable and professional salesman. Was able to assist in getting my fiance into a reliable, reasonably priced vehicle. I Dave Correia is a very knowledgeable and professional salesman. Was able to assist in getting my fiance into a reliable, reasonably priced vehicle. I travel for work and know have peace of mind knowing she will not be stuck on the side of the road. I highly recommend Rt 6 Auto Mall ask for Dave, you'll be in good hands with him. More
Dave Correia is a very knowledgeable and professional salesman. He was able to assist getting my fiancé into a reliable and reasonably price vehicle. I travel for work and now have peace of mind knowing salesman. He was able to assist getting my fiancé into a reliable and reasonably price vehicle. I travel for work and now have peace of mind knowing that she will not be stranded in the side of the road. I highly recommend RT 6 Auto Mall Kia, ask for Dave Correia, you’ll be in good hands. More
Dave Correa and Andrew Bissonette Service Reviews Andrew Bissonette and Dave Correa at Route 6 Auto Mall in Swansea, Ma., take great care of their customers, including me. They and the whole maintena Andrew Bissonette and Dave Correa at Route 6 Auto Mall in Swansea, Ma., take great care of their customers, including me. They and the whole maintenance team are tops in service and care of vehicles sold and leased there. More
Salesman , Dave Correia I am pleased to say that Dave was by far, courteous, genuinely concerned about getting me the right fit as far a vehicle and financing. I would highly I am pleased to say that Dave was by far, courteous, genuinely concerned about getting me the right fit as far a vehicle and financing. I would highly recommend Dave when looking into purchasing or leasing a new vehicle. Mary P. More