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Route 9 Nissan

Westborough, MA

Overview
Employees
Reviews
Vehicles
4.8
326 Reviews
At Route 9 Nissan, we proudly serve Nissan car shoppers and owners throughout the Northborough and North Grafton, MA, areas. We welcome you to start by browsing our wide selection of new and used Nissan SUVs, trucks, and sedans. As you explore more about our Nissan dealership in Westborough, MA, feel free to contact us with any questions!
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273 Turnpike Road

Westborough, MA

01581

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Showing 326 reviews

May 14, 2026

John, my service advisor, was excellent, communicated well, and made sure everything was taken care of correctly. More

by matthew.boehm13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Upham
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May 21, 2026 -

Route 9 Nissan responded

Thank you for sharing your positive experience with John! We strive to provide excellent service and it's great to hear that he communicated well and ensured everything was taken care of correctly. We appreciate your feedback and look forward to working with you again in the future. #HappyCustomers

May 11, 2026

Such a great place to buy your Nissan ! ! I really love my new truck !! Thank you !! More

by kirk.donnasimmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2026 -

Route 9 Nissan responded

"Thank you for choosing us for your Nissan purchase! We're thrilled to hear that you love your new truck. Enjoy the ride and let us know if you need anything else." #CustomerSatisfaction #HappyCustomers

May 11, 2026

Great dealership and great people to work with. The entire team was awesome and helpful they did not try to push us into a vehicle we didn't want like some other dealership try to do. More

by phildo2971
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2026 -

Route 9 Nissan responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our dealership and team. Our goal is always to help our customers find the right vehicle for them without any pressure. We appreciate your support and hope to work with you again in the future.

May 10, 2026

The experience was really good. I got my previous vehicle from Route 9 Nissan and Calvin helped me and this time too Calvin and Route 9 made the process simple and easy. More

by sanuj.mahajan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2026 -

Route 9 Nissan responded

Thank you for choosing Route 9 Nissan for your vehicle needs! We are thrilled to hear that Calvin and our team made the process simple and easy for you. We value your loyalty and look forward to serving you again in the future. #Route9Nissan #CustomerExperience

May 07, 2026

The service was quick and efficient, and I'll be back in the future for further maintenance. More

by jbgraham01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2026 -

Route 9 Nissan responded

Thank you for the positive feedback! We are thrilled to hear that you were satisfied with our quick and efficient service. We look forward to welcoming you back for any future maintenance needs.

May 21, 2026 -

Route 9 Nissan responded

We are thrilled to hear you had a positive experience and we can't wait to see you again for all your future maintenance needs! Thank you for choosing our business.

May 06, 2026

Every time I bring my car to get tuned up everyone there is amazing with their customer service skills and knowledge. More

by richm621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2026 -

Route 9 Nissan responded

Thank you so much for your kind words! Our team takes pride in providing top-notch customer service and we're glad to hear that it shows. We're always here to keep your car running smoothly!

May 06, 2026

Only place I trust to work on my car! Great people,and great services! Truly appreciated! More

by cassandramarieponte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2026 -

Route 9 Nissan responded

Thank you for your kind words! We are so glad to have your trust and we will continue to provide top-notch service for your car. It means the world to us to have such happy customers like you. Thank you again for your support!

May 21, 2026 -

Route 9 Nissan responded

Thank you for your kind words! We are so glad to have your trust and we will continue to provide top-notch service for your car. It means the world to us to have such happy customers like you. Thank you again for your support!

May 02, 2026

Kevin is extremely helpful. He explains everything in detail and shares best practices and next steps very well. More

by durba.chaudhuri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2026 -

Route 9 Nissan responded

Thank you for your review! We are thrilled to hear that Kevin provided excellent service and valuable insights. We pride ourselves on delivering top-notch support to our customers. We appreciate your business and look forward to working with you in the future.

May 01, 2026

I aoprecitae how well they explain what services and products I may need, and how they are tackling the issues without upselling or pressuring me to trade-in my vehicle More

by EHERNANDEZ2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2026 -

Route 9 Nissan responded

Thank you so much for your kind review! We genuinely care about our customers and will always provide honest and transparent recommendations without any pressure. Your satisfaction is our top priority. See you again soon!

May 01, 2026

Service dept isn't pushy trying to sell you things like the Toyota dealership next door that I dealt with on a previous Rav4 vehicle! Often there are cost savings coupons that save you money. Staff always More

by mac1mad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 18, 2026 -

Route 9 Nissan responded

Thank you for your kind review! We pride ourselves on providing top-notch service without any pressure to upsell. We're also happy to offer cost-saving coupons to help our customers save money. Our staff is always committed to being polite and helpful. We appreciate your business and hope to see you again soon!

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