Kevin Manning

Repair done in a timely fashion and done well. everything that I asked to be completed was done in the one service visit which I appreciated everything that I asked to be completed was done in the one service visit which I appreciated More

by BECKMAN.KAYLA.ROSE Verified Customer Verified Customer

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dealership service dept delivered! they performed scheduled maintenance and when I inquired about the purchase of 4 new tires, made time to accommodate me helping select and install m they performed scheduled maintenance and when I inquired about the purchase of 4 new tires, made time to accommodate me helping select and install my request. More

by louisusher Verified Customer Verified Customer

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Dealership was empty with one saleswomen pacing back and forth on her phone, making people uncomfortable with her forced small talk. Receptionist did not have my appointment on file and struggled to find m forth on her phone, making people uncomfortable with her forced small talk. Receptionist did not have my appointment on file and struggled to find my slot until I showed him the email conformation. The mechanic was easily the best part of the visit as he completed the work as requested and provided a detailed break down of other services I will need. Upon completion of my service, I mentioned to the receptionist that given the recommendation it would probably be easier to purchase a new car since I am in the market for one. Thinking this would be an opportunity for him to encourage a sale, I waited for his response. His disinterested, glazed over look with a simple shrug signified to me that he couldn't care less. A shame because given the mechanics service I would like to continue servicing/purchasing my vehicles here. But after that interaction I would never purchase a vehicle here, only service my own. More

by Mr. FixIt Verified Customer Verified Customer

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Kevin was amazing and thorough! Great on the constant updates! Also took great care of my car! Great on the constant updates! Also took great care of my car! More

by mjacobson95 Verified Customer Verified Customer

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Service was exceptional! Addressed my small concern which really was nothing btw quickly and free of charge! Thank you all at Route 9 Westboro!!! Addressed my small concern which really was nothing btw quickly and free of charge! Thank you all at Route 9 Westboro!!! More

by ESEAMAN1981 Verified Customer Verified Customer

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I received an email to remind me of the need for an oil change. This was an eye opening email as I had forgotten about it. It is a wonderful process that keeps us remembering to receive the important servi change. This was an eye opening email as I had forgotten about it. It is a wonderful process that keeps us remembering to receive the important services to keep our cars in top shape. The reception at the dealer is always friendly and respectful. The waiting area is comfortable enough to be there for an hour or two. I am very satisfied with the services received. They even accommodate me by washing the inside of the front window, as I cannot reach it to clean. Great place!! More

by DRDAMBROSIO Verified Customer Verified Customer

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Always helpful, very accommodating and helpful anytime I call for service. I am very happy . call for service. I am very happy . More

by Debbygremo Verified Customer Verified Customer

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As always my experience with Route 9 Nissan has always been exceptional. The work done of my vehicle has been detailed and fast. been exceptional. The work done of my vehicle has been detailed and fast. More

by richm621 Verified Customer Verified Customer

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An absolutely wonderful repair experience! The dealership staff was welcoming, and the technicians were incredibly professional. They efficiently resolved my vehicle's issue and got it fixed s The dealership staff was welcoming, and the technicians were incredibly professional. They efficiently resolved my vehicle's issue and got it fixed smoothly. Couldn't be happier with the service—five stars! More

by Kai Verified Customer Verified Customer

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I waited for my car. Excellent service, all pending work was thoroughly explained by Kevin, Service Advisor. I sat in the comfortable waiting area, watched TV, & drank Excellent service, all pending work was thoroughly explained by Kevin, Service Advisor. I sat in the comfortable waiting area, watched TV, & drank complementary coffee. I watched a video from Ervin, the mechanic, who examined my vehicle, gave me a status report & recommendations for my car. When the car was ready, the service advisor applied all eligible discounts, & I drove away as a happy customer. More

by dzakarianm Verified Customer Verified Customer

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