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Route 9 Nissan

Westborough, MA

Overview
Employees
Reviews
Vehicles
4.8
326 Reviews
At Route 9 Nissan, we proudly serve Nissan car shoppers and owners throughout the Northborough and North Grafton, MA, areas. We welcome you to start by browsing our wide selection of new and used Nissan SUVs, trucks, and sedans. As you explore more about our Nissan dealership in Westborough, MA, feel free to contact us with any questions!
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273 Turnpike Road

Westborough, MA

01581

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Showing 326 reviews

April 29, 2026

I always have a great experience getting my car serviced. Friendly, knowledgeable staff. No surprises with repairs. Highly recommend! More

by jengilbert33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2026 -

Route 9 Nissan responded

We are thrilled to hear that you always have a great experience at our service center! Our team strives to provide friendly and knowledgeable service, and we're glad we could meet your expectations. Thank you for recommending us!

April 29, 2026

I can trust this dealership. They are reliable and experienced. Last time I was there they took care of my car right away and waiting time was short. I recommend this place. More

by ticalinda1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2026 -

Route 9 Nissan responded

We are so thrilled to hear that you trust our dealership and have had a positive experience with our reliable and experienced team. We prioritize efficient service and are grateful for your recommendation. See you again soon!

April 28, 2026

Everything went well service provided was done in a reasonable time. I unfortunately don’t know who Kevin manning. More

by NMARILYN22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
1.0
This rating includes all reviews, with more weight given to recent reviews.
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April 26, 2026

I believe that customers should get an explicit explanation of the mechanical problems encountered on the car More

by ojumbs
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2026 -

Route 9 Nissan responded

Thank you for your feedback! We understand the importance of transparency in our services and strive to provide our customers with clear explanations of any mechanical issues they may encounter. Your satisfaction is our top priority.

April 23, 2026

Always a great experience friendly helpful and explain repairs and service needs clearly! Great experience they make the car experience great and easy to understand! More

by christinemusella8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2026 -

Route 9 Nissan responded

Thank you for your kind words! Our team strives to provide exceptional service and clear communication to our customers. We're happy to hear that we made your car experience great and easy to understand. We look forward to seeing you again!

Apr 28, 2026 -

Route 9 Nissan responded

Thank you so much for your kind words! We take pride in providing top-notch customer service and making car maintenance a breeze. It's always a pleasure to assist you and keep your vehicle running smoothly. See you again soon!

April 22, 2026

The workers are marvelous, especially Rahmah. Keep it up. .Her understanding of the she does is great. More

by Tim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rahmah
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Apr 26, 2026 -

Route 9 Nissan responded

"Thank you for your kind words! We are thrilled to hear that Rahmah's dedication and expertise have made a positive impact on your experience. We will definitely keep up the great work!" #HappyCustomers #CustomerSatisfaction

April 19, 2026

Very easy to deal with. Convenient location Financing was quick and easy transaction. I would recommend to others More

by chetp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2026 -

Route 9 Nissan responded

Hi there! Thank you for your glowing review. We're thrilled that our convenient location and quick financing process made your experience with us so smooth. It means the world to us that you would recommend us to others. Have a wonderful day!

April 18, 2026

magnificent wow awesome bueno good price need it gotta have it never gonna give you up More

by ROY.RAHUL.D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2026 -

Route 9 Nissan responded

Thank you so much for your glowing review! We're thrilled that you found our product to be magnificent, wow-worthy, and at a good price. Have a great day!

April 16, 2026

Great experience with the whole team. Positive energy and a great attitude towards our purchase of a Nissan Frontier S 4x4 . I recommend that you visit their dealership. Thank you Dale, More

by copterboy345
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2026 -

Route 9 Nissan responded

Thank you for your kind words! We are thrilled to hear that you had a great experience with our team. Our goal is to provide excellent service and positive energy to all our customers. Thank you for choosing our dealership and we hope you enjoy your new Nissan Frontier S 4x4! - The whole team at [business name]

April 15, 2026

Excellent experience. No pressure sales. GM Dale and Sales Consultant Fifi were easy to deal with. More

by MCCANNMP51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fifi Haji
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2026 -

Route 9 Nissan responded

Thank you for your kind words! We strive to provide a stress-free and enjoyable experience for our customers. Our team, led by GM Dale and Sales Consultant Fifi, appreciates your business and looks forward to serving you again in the future.

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