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Route 9 Nissan - Service Center

Westborough, MA

4.8
118 Reviews
Call Service Center (508) 960-6605

118 Reviews of Route 9 Nissan - Service Center

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September 12, 2025

The service center worked efficiently. Kevin is very knowledgeable and professional. Other employees chimed in to help customers when their coworkers were engaged with other customers. More

by erica4787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 09, 2025

I find the actual service and wait times great and efficient. I feel like I am bothering Kevin when I show up especially if I have any relevant questions. More

by Customer14910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2025 -

Route 9 Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Feel free to reach out to us if you need anything. Have a wonderful day.

September 03, 2025

As usual, did a great job with taking care of my car. The only place i would go. More

by jbouch89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2025 -

Route 9 Nissan responded

We are so pleased you enjoyed your visit to Route 9 Nissan! We look forward to your next visit! Take care!

September 03, 2025

Timely service, easy to navigate . Check list from service department helpful. Will continue to use the service department More

by KATHLEENDALTON058
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2025 -

Route 9 Nissan responded

Kathleen, we are so pleased you enjoyed your visit to Route 9 Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2025

The salesman Calvin Brown was very knowledgeable and helpful during my whole shopping and purchasing experience! More

by diannejoel2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2025 -

Route 9 Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

August 29, 2025

Manager stated they were short staffed which is not a customer issue it’s a dealership issue. More

by hayeswood
Recommend Dealer
No
Employees Worked With
Service manager
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Sep 02, 2025 -

Route 9 Nissan responded

Hayeswood, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (508) 960-6605 so we may assist you in moving forward towards a resolution.

August 26, 2025

Route 9 Nissan is my go to. Service is great! The service and sales department is top notch. More

by Rncvalentin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2025 -

Route 9 Nissan responded

We are so pleased you enjoyed your visit to Route 9 Nissan! If you have any further questions, please give us a call. We're always happy to help!

August 25, 2025

Excellent people skills, they communicate details of service clearly. They deliver what they promise on time! More

by ANNEOLIVEIRA67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis at Service desk and Greg in parts
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Aug 27, 2025 -

Route 9 Nissan responded

Thank you for taking the time to leave a review for us at Route 9 Nissan. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Route 9 Nissan!

August 23, 2025

I received efficient and friendly service and no pressure to buy a new car. I plan to return. More

by david.robbins1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2025 -

Route 9 Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!

August 20, 2025

Kevin was fantastic I always service at rt 9 nissan. They treat you really good. More

by TOTOOLE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2025 -

Route 9 Nissan responded

We are so pleased you enjoyed your visit to Route 9 Nissan! If you have any further questions, please give us a call. We're always happy to help!

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