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Route 9 Nissan - Service Center

Westborough, MA

4.8
128 Reviews

128 Reviews of Route 9 Nissan - Service Center

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October 04, 2025

The service manager and team were extremely friendly and patient as they explained what was needed and went over all solutions with me, without pressuring me and making any concessions to help More

by MGREENZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2025

Great service. The service was done quickly. They explain clearly what needs to be done, the costs, and the available options. They are always friendly. I will def More

by LLOYD
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2025

Technician knew I was waiting, then going to work. He had it brought right in and it was done as specified time frame. More

by DaveO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2025

Took an hour and a half for an oil change. Feels like it shouldn’t take this long. More

by henderdeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

Route 9 Nissan responded

thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (508) 960-6605 so we may assist you in moving forward towards a resolution.

September 29, 2025

Great service - car was ready on time. Service advisor was helpful and car was clean. More

by JOHNGOLDEN06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

Route 9 Nissan responded

Thank you for taking the time to leave a review for us at Route 9 Nissan. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

September 27, 2025

My experience has been wonderful. Definitely will recommend it to a friend. Very amazing experience More

by POWUSU1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2025 -

Route 9 Nissan responded

Thank you for taking the time to leave a review for us at Route 9 Nissan. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 27, 2025

I have found that this place does consistently well all around. Customer service it top notch, the work is done efficiently, and right the first time. I would highly recommend this place to anyone lookin More

by DMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2025 -

Route 9 Nissan responded

We are so pleased you enjoyed your visit to Route 9 Nissan! Please don't hesitate to reach out if there's anything additional we can do for you.

September 25, 2025

Kevin is always a pleasure to speak w regarding the service for my Nissan rogue. Professional and knowledgeable from start to finish! More

by yildthang84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2025 -

Route 9 Nissan responded

We are so pleased you enjoyed your visit to Route 9 Nissan! If you have any further questions, please give us a call. We're always happy to help! Thank you again for the great review!

September 23, 2025

Personable and professional they answered all my questions never felt rushed even thou it was a Saturday and they were slammed everyone was super nice. More

by kathyclasby72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2025 -

Route 9 Nissan responded

We are so pleased you enjoyed your visit to Route 9 Nissan! Please don't hesitate to reach out if there's anything additional we can do for you.

September 22, 2025

I've never had a bad experience here! The staff are friendly and professional and the work is always done well. More

by allprofiles9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2025 -

Route 9 Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

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