Rowe Ford Westbrook

After searching through multiple listings for the vehicle After searching through multiple listings for the vehicle that Iwas looking for I finally found it at your delearship. I was put in contact with After searching through multiple listings for the vehicle that Iwas looking for I finally found it at your delearship. I was put in contact with Jason Burns and without a doubt it has been a wonderfull experence dealing with him. I found him to be a courteous, understanding and charismatic individual. Over the years I have bought several vehicles and have yet to find a SALESMAN like Jason. He has taken the time to send a thank you and has called me to make sure that there is no problems with the vehicle and that I am conpletely satisfied. I requested some additional information regarding the vehicle and within two days I received it. While it is 75 miles from my home to your dealership, you can rest assured that after a very satisfying experience that in the future when it comes time to buy another vehicle I will contact Jason. He is a great asset to your dealership and I hope that he is compensated accordingly. Yours truly, Paul R St Laurent Kingston, NH p.s. While Jason was a pleasure to deal with, I found the individual that valued my trade in vehicle insulting to my intelligence. In a five minute period, after initially offering me $1,000 for the vehicle, which was totally unacceptable, based on the researched value of the vehicle he finally made me an offer of $3,000 and finally to $4,000. More

We found the experience refreshing and enjoyable. We have been to other dealerships before and Rowe was easy to work with and seemed to know their products well.Would recommend them to any one looking for a been to other dealerships before and Rowe was easy to work with and seemed to know their products well.Would recommend them to any one looking for a new or used vehicle.Jason and Ray were wonderful and we are thrilled with our purchase. More

this is not the first time i have dealt with rowe ford westbrook and it will definitely not be the last, i had an awesome experience as usual very helpful very friendly and thats just the salesman ken swe westbrook and it will definitely not be the last, i had an awesome experience as usual very helpful very friendly and thats just the salesman ken sweet, i know without a doubt the service department will be awesome as well,i looked at cars at other dealerships but kens awesome attitude was above and beyond, we have had some issues with our credit and not once did he make me feel bad, and not once did i doubt the sale, AWESOME AWESOME THANK YOU SO MUCH FOR HELPING US REBUILD OUR CREDIT,THIS IS 3RD CAR I HAVE BOUGHT FROM U AND I WILL BE BACK FOR SURE AND CANT SAY ENOUGH GOOD ABOUT ROWE FORD WESTBROOK More

It was nice to buy my car from this dealer. Service was not perfect since what I bought is not luxurious. But, everything went fine until I got the key. I believe I got the right service that I deserve. Ov not perfect since what I bought is not luxurious. But, everything went fine until I got the key. I believe I got the right service that I deserve. Overall, I recommend this dealer to you. More

I RATE THEM NUMBER 1 EVERYONE WAS VERY PROFESSIONAL AND TREATED US EXCELLENT FRANK RECARDO DID AN EXCELLENT JOB HE STAYED WITH US AND EXPLAINED EVERYTHING TO US THAT WAS GOING ON. CHRIS IN THE FINANCE DEPA TREATED US EXCELLENT FRANK RECARDO DID AN EXCELLENT JOB HE STAYED WITH US AND EXPLAINED EVERYTHING TO US THAT WAS GOING ON. CHRIS IN THE FINANCE DEPARTMENT WENT OVER ALL THE PAPER WORK WITH US.WE WILL CERTAINLY GO BACK TO ROWE FORD. WE BOUGHT VECHICLES THERE BEFORE SINCERELY LOU-HAZEL NAPOLEONE More

We filled out an internet questionnaire about what we were looking for. Jaime found it. firmed up the pricing and we were in and out with our new vehicle! Just the way we like it. Rowe Fords Jaime Pul were looking for. Jaime found it. firmed up the pricing and we were in and out with our new vehicle! Just the way we like it. Rowe Fords Jaime Puleo is the best! More

Since this was the first vehicle I purchased on my own, I was very impressed with the salesman that I had (Ken Sweet). Not only was he very presentable he also listened to what I wanted and could afford an was very impressed with the salesman that I had (Ken Sweet). Not only was he very presentable he also listened to what I wanted and could afford and took it from there. When it comes time to purchase another vehicle (I had my Ford Explorer 10 years) I will certainly go to Rowe and hopefully if Ken is still there he can assist me like he has this time. By the way, I love my Jeep!!!! More

Purchasing a new vehicle at Rowe and quick and easy. Shawn was able to find us the car we wanted and ordered it for us. No run around, no BS, simple and honest. Shawn was able to find us the car we wanted and ordered it for us. No run around, no BS, simple and honest. More

I checked out used cars at this dealership on line and, I checked out used cars at this dealership on line and, made an apointment to view the car. I recieved an e-mail the next morning inwich I responde I checked out used cars at this dealership on line and, made an apointment to view the car. I recieved an e-mail the next morning inwich I responded by calling Ken Sweet, he said the car that I was interested in, was sold but, there wer others and listened to what I wanted. When I went there, I explained about my credit history first not to waste their time.Ken asked a few ? and we proceded in to fill out an app. It took a bit.Then Ray Larette aproached me and explained to me very what he was going to do. When Ray came back to me, he & Ken explained that it would be easyer to get a loan for a newer car with less mileage because of my credit history. so I agreed and Ken found a 2010 Hyundie Elantra and let take it out for test drive by myself. By the time i came back Ken came out of Ray's ofice to congadulate me that a loan was accepted. Ray explained the loan agrement very well before I signed anything and, aswered my questions very well. This is my seconed day and am still happy with the purchase and the PAYMENTS soon to come. K.S. Bernier More

Ken Sweet was my internet sales person, as i had started my search for a newer pre powned car online. He promptly contacted me via email the very next day (id done my search after dealer hours the night bef my search for a newer pre powned car online. He promptly contacted me via email the very next day (id done my search after dealer hours the night before). From that point,everything was cut and dry. Very simple. Ken is very low key, laid back, non pressure. We emailed back and forth via our smart phones and by end of the day i called my credit union to set up financing. Ken wasn't pushy with reccomending i try one of thier financing opntions as most many dealers have done during my shoping in past. When i informed him i had my own financing source he said "Oh ok that's great. Give me thier fax number and i'll send your buyers order over." He also didn't push me for one of thier extended service contracts as many dealers have done in past. I bought that also through my credit union. Again, no pressure. We closed the deal in simple old school fashion. I asked for a couple of things to be addressed on the vehicle and he was happy to take me to the service department to make an appointment for the items to be addressed. Service advisor Sharon Crossman was great helping me with my appointment and gave me the shuttle drivers number to arrange for a ride when it was time to pick up my car. In closing, if all dealer ships treated thier customers like this,,,the world of buying a car wouldnt have the stigma it has had in past twenty years or so. ROWE FORD HUYNDIA IS AWESOME!! More