Rowe Westbrook

Cyndy Dambrie, was extremely knowledgable and very helpful of all our questions. She didn't put any pressure on us to buy. She was very warm and friendly. On a scale of 1-10, I would rate her a 10. helpful of all our questions. She didn't put any pressure on us to buy. She was very warm and friendly. On a scale of 1-10, I would rate her a 10. Thank you, Cyndy. More

This is the second time I've purchased a car from Rowe. Went back to see them because my first visit was so good 9 years ago. Nice to see things remain consistent: courteous, friendly service, great Rowe. Went back to see them because my first visit was so good 9 years ago. Nice to see things remain consistent: courteous, friendly service, great prices and great inventory to choose from. I was especially impressed because the price of the monthly payment we agreed upon actually ended up being lower than we thought it would be, thanks to the hard work of the Rowe staff to find us the best financing available. Well done, folks! More

I am very pleased with my car shopping experience at Rowe Ford. My sales Rep, Jim was very accommodating and went above and beyond the call of duty for me. He was a pleasure to do business with. Ford. My sales Rep, Jim was very accommodating and went above and beyond the call of duty for me. He was a pleasure to do business with. More

I was extremely pleased with the service I received at Rowe. I just wanted to let you know that this was the most pleasant car buying experience I have ever had. We scheduled a test drive on a Ford M Rowe. I just wanted to let you know that this was the most pleasant car buying experience I have ever had. We scheduled a test drive on a Ford Mustang. When we arrived and the salesman went to get the key, he came back saying the car had been sold. We were disappointed that no one let us know before we arrived. He then let us know that he did have another better Mustang in the same price range. I thought it was going to be one of those,"try to get me to buy a higher priced vehicle" deals. I was very wrong. The Mustang he told us about had just arrived. He showed it to us and we were interested. We were not able to take it on the road for a test drive because it hadn't gone through the shop at all but he let us drive it around the parking lot. I was pleased that we could drive it without needing a sales person in the car with us. We went inside and talked about the car and started some paperwork. Before we finished, Dave let us know that we could now take it on the road for a test drive. They had put it through a quick safety check to make sure it was safe to take for a test drive right then while we were there. I was impressed. There was no pressure to buy..just patience and respect. There were several financing applications ahead of us so he said we could go home and come back Saturday to look at the financing and take the car home if we still wanted it. Our salesman would be off on Friday but they would hold the car for us to come on Saturday. Again, great customer service. Everyone in the dealership was friendly and helpful. We got the financing that we wanted. We were able to drive away with our car Saturday morning. We ordered the protective coating and it applied as we completed paperwork. Because the car that we had planned to test drive was not in, we asked if Rowe Ford would be willing to put a remote starter in for us as a good gesture. There was not hesitation from the dealership and we have a mobile install for our new remote starter. I cannot say enough good things about my experience. I look forward to continuing to do business with the dealership. More

We brought our car in for warranty work. Future work has been scheduled for when the parts come in. The staff was friendly and helpful. been scheduled for when the parts come in. The staff was friendly and helpful. More

A friend knew I was truck shopping and suggested I talk to Brian at Rowe Ford in Westbrook. The vehicle I had originally been interested in sold before I could look at it. I was looking for a new vehicle f to Brian at Rowe Ford in Westbrook. The vehicle I had originally been interested in sold before I could look at it. I was looking for a new vehicle from last years stock that was in a specific price range and Rowe found one located a couple hours away. After helping me get credit approval, working with me on my trade-in and finding several rebates my new truck was on its way down. The staff was friendly and helpful at all times. I feel I got a very fair price with some accessories tossed in at a reduced cost. Rowe takes care of customers after the sale with free car washes for life and what seems to be a good service department. I would recommend anyone in the Southern Maine area look at Rowe before buying a new or used vehicle. More

Jessica is always cheerful and friendly both on the phone when making an appointment or when meeting with here at the dealership. She is knowledgeable and efficient. If unexpected repairs are required she al when making an appointment or when meeting with here at the dealership. She is knowledgeable and efficient. If unexpected repairs are required she always explains the problem, its urgency, the solution and anticipated costs. When a problem does happen she is very professional in resolving the issue. Her customer service skills are excellent and would definitely recommend the Rowe Ford dealership and their service adviser/ asst manager Jessica Hanscom. More

I have been in on many occasions. I'm overdue as to rate why I am a repeat customer. Braxton Penny has always been extremely helpful, knowledgable, and confident. He is easy to work with and easy to un rate why I am a repeat customer. Braxton Penny has always been extremely helpful, knowledgable, and confident. He is easy to work with and easy to understand unlike many automotive places I have used. This if refreshing nowadays and it's deserving to pass this along. Great service! More

Brian Oleson was not pushy, but considerate of our needs in a new vehicle. The price was excellent as verified via ConsumerReports car pricing service. in a new vehicle. The price was excellent as verified via ConsumerReports car pricing service. More

William was great to work with. I had spent the entire day at 5 dealerships. He was very accommodating, friendly, understanding and knew what i wanted before he even recommended a car. Took the time, ev day at 5 dealerships. He was very accommodating, friendly, understanding and knew what i wanted before he even recommended a car. Took the time, even staying after close, to make sure I was getting what I needed. Rowe was accommodating to my situation: car had been totalled in an accident so they were patient in holding my car till the insurance check came in. Thank you William! More