
Rowe Westbrook
Westbrook, ME
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1,045 Reviews of Rowe Westbrook
What a great family friendly dealer. Everyone was friendly and helpful. No high pressure sales tactics here, just people willing to do just about anything to find you the right vehicle. When we were friendly and helpful. No high pressure sales tactics here, just people willing to do just about anything to find you the right vehicle. When we were shopping, we had a 3 year old and five month old in tow. The staff was happy to set us up for diaper changes, coloring, and cartoons on the TV in the lounge. They were considerate of our time and got us through the process as quickly as possible, I highly recommend working with Will (sales) and Ray (finance). More
Will quickly came over to assist me while I was browsing through the lot during a snow storm. He was very informative and rather than just answering my questions he offered plenty of extra information I was through the lot during a snow storm. He was very informative and rather than just answering my questions he offered plenty of extra information I was not aware of. Will made the entire process of finding the vehicle I was looking for and getting the right price and extras I wanted. Will was a major part of my decision to not only buy the vehicle but ensure I will recommend Rowe Hyundai to friends and be a repeat customer. Thank you for the great buying experience! More
Having leased several vehicles at this location it is refreshing to know the quality of service is still excellent. Brian was more than helpful and would recommend him to anyone.... refreshing to know the quality of service is still excellent. Brian was more than helpful and would recommend him to anyone.... More
Brian was a friendly, trustworthy, helpful and followed through on everything he said we would do. He took the extra step to make sure I had a full tank of gas and the car was washed before I left the lo through on everything he said we would do. He took the extra step to make sure I had a full tank of gas and the car was washed before I left the lot. The buying process was painless and I felt I got the car I wanted at a very good price. I would go back to Rowe Ford for my next vehicle. More
My wife and I were referred to Rowe Ford by my brother in law, Richard O'brien after a less than pleasant experience at a competing Ford dealership in Saco, Maine. The Saco dealer let us sit in their showroo law, Richard O'brien after a less than pleasant experience at a competing Ford dealership in Saco, Maine. The Saco dealer let us sit in their showroom (after telling us they were"just finishing up with a customer") for an hour and a half without even touching base with us. We left. Dick suggested we call Rowe, which I did, and they told me to come right in and see Danielle, and she would take care of us. We weren't even all the way in the door yet and Danielle greeted us, with Andrea right by her side. Andrea actually made what started out as a bad day fun for us. She was very well educated about the F 150 SXT and more than willing to answer all of our questions. I hope Rowe Ford and Andrea will be together for a while because we would definitely like to do business when the next new vehicle is needed. Thank you, Rowe Ford and Andrea. You have restored our faith in car dealerships! More
Good experience, great service, very friendly employees. This made buying a car enjoyable instead of my experiences in the past. I will definately recommend Rowe to my friends and if I ever need another car This made buying a car enjoyable instead of my experiences in the past. I will definately recommend Rowe to my friends and if I ever need another car I will buy it at Rowe More
I had a great experience from start to finish and my sales rep Jaime Puleo had a vast knowledge of the vehicle which was very impressive right down to the smallest of details. We made him work through a sales rep Jaime Puleo had a vast knowledge of the vehicle which was very impressive right down to the smallest of details. We made him work through a lot of inventory because we had a specific price and specific options we needed. He found us our dream truck in Vermont and turned the deal around in less than 3 days time start to finish. Additionally, throughout the process, he was diligent in making sure we had a thorough understanding of all the options on the vehicle, esp all of the newer technology options. He also gave us tips/shortcuts on using the technology features. I guess to sum it up, Jaime Puleo defines customer service and in today's world that is very tough to find. Rowe Ford should def. keep this young gem around for sure! More
I visited Rowe Ford as first time new car buyer. I was greeted with a friendly helpful attitude from the moment I walked in, till the moment I left the Bldg. I first met with the sales Manager Danielle, w greeted with a friendly helpful attitude from the moment I walked in, till the moment I left the Bldg. I first met with the sales Manager Danielle, who talked to me about what I needed for a car and the type of financing I was interested in. I stressed my nervousness of buying a new car and she assured me things would go accordingly and there would be no need to worry. My salesman Brian was very helpful in all aspects of the sale: He showed me a few varieties of cars and encouraged me to test drive. I fell in love with the white Ford Focus and decided this was the car for me. Brian was very supportive while I agonized over the credit report to come back. He also encouraged me to visit Rowe Ford for all the perks that come with purchasing a new car. He also told me to contact him with any question or concerns about the purchase. Although, it made for a long day purchasing a new car, everyone did their best to keep me happy while the paper work, credit check, etc., was being done. Overall, would rate the experience a 10!! Awesome Staff Awesome Show Room More
Very professional , caring and responsive. One of the better buying experiences we have had. Would highly recommend Andrea and the dealership. The facility itself is very impressive. better buying experiences we have had. Would highly recommend Andrea and the dealership. The facility itself is very impressive. More
From the second I walked in, I felt welcomed. Through the process everyone was helpful, willing to work with me to meet my needs. Any questions I had were answered and even after my purchase I feel that the process everyone was helpful, willing to work with me to meet my needs. Any questions I had were answered and even after my purchase I feel that I could go in anytime with questions and feel welcomed. I highly recommend Rowe Ford to anyone looking for exceptional quality service. More