
Roy O'Brien Ford
St. Clair Shores, MI
By Type
Showing 97 reviews
Great Dealer and fantastic rep in Angelo Lafata! The Best! Have bought/leased over 20 cars from Angelo Lafata over the past 25 years! I have sent many more of my family and friends to deal with Ange The Best! Have bought/leased over 20 cars from Angelo Lafata over the past 25 years! I have sent many more of my family and friends to deal with Angelo! He is Roy O.Brien to us! Great representation of Roy O'Brien! He helps if there ever is an issue and takes care of all of us like his family! Great concern! I have had an issue or 2 over the years and Roy O'Brien stands behind Ford to give great service. Don is always there in Service to also help. cannot say enough about Angelo Lafata and Roy O'Brien, I continue to refer them to friends and family! More
I had never been to this dealership before and my experience with them was exxeptional. I had been in an accident and my car was totaled. I wanted a very specific car and they had one. I had sever experience with them was exxeptional. I had been in an accident and my car was totaled. I wanted a very specific car and they had one. I had several "wants" and Mike did a great job of trying to meet those demands. I was very happy with the treatment I received and very satisfied with my purchase. Ann More
I took my truck their, they did not do any work on it. But they kept it for 2 months and did not do anything. Don, the manager told me he would help me out. He just stored my truck for 2 months, when I co But they kept it for 2 months and did not do anything. Don, the manager told me he would help me out. He just stored my truck for 2 months, when I could have taken it some where else to get it fixed. If your going to get it fixed their, please get it in writing. I have a new truck that I bought at that dealer, I will not bring any warranty work their. Then I called for an estimate, he never called me back after I picked it up. More
I don’t know where to begin! From the beginning to the end Stan accommodated me at all costs! He got me multiple bank vouchers and I traded in my old 2006 Rondezvouz & mind you I didn’t have to put down a end Stan accommodated me at all costs! He got me multiple bank vouchers and I traded in my old 2006 Rondezvouz & mind you I didn’t have to put down a penny towards my car! Not to mention I still had to pay for a new tag & plate, yet that was covered too due to my vouchers and trade-in. I got this deal done for me within the matter of 48 hours! He stayed consistent, kept me updated! He worked his wonders for me and I’ll forever be greatful! Stan is the man with the plan! If anyone is ever considering a car, that’s who you need to see! He told me he will have me on the road in no time and he stood by his word! Now I have a new luxurious 2016 Ford Focus and I love every bit of it! Thanks Stan! More
We have been a customer at Roy O'Brien for a number of years and keep coming back for new vehicle purchase and service. Their service is very good, courteous and completed in a timely fashion. years and keep coming back for new vehicle purchase and service. Their service is very good, courteous and completed in a timely fashion. More
A customer since 1993. They always take care of our vehicle needs. From new vehicles to an excellent service area. We have been going to Angelo Lafata for 20+ years, anytime we need a new vehicle. H vehicle needs. From new vehicles to an excellent service area. We have been going to Angelo Lafata for 20+ years, anytime we need a new vehicle. He always does his research before our appointments to find the best car and terms for us. He is a pleasure to do business with. When it is time for service we contact Tina Randall - friendly, professional, and knowledgeable. The entire service department is world class. Customer satisfaction guaranteed. More
Been a customer of Roy Obrien Ford since the 1970's. My first purchase was a Ford Maverick 4 door, had 2 young sons at the time. Since that time I have purchased or leased many F 150's. Sales and service first purchase was a Ford Maverick 4 door, had 2 young sons at the time. Since that time I have purchased or leased many F 150's. Sales and service have always been top notch. Working with Roy Obrien is like having a 2nd family. More
Kind, & courteous, warm & friendly! Took the time to answer my questions & concerns as a 1st time Leaser! Love my new truck! A top notch crew! answer my questions & concerns as a 1st time Leaser! Love my new truck! A top notch crew! More