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Roy O'Brien Ford

St. Clair Shores, MI

4.4
94 Reviews

22201 Nine Mile Rd.

St. Clair Shores, MI

48080

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Showing 94 reviews

November 22, 2021

I had never been to this dealership before and my experience with them was exxeptional. I had been in an accident and my car was totaled. I wanted a very specific car and they had one. I had sever More

by amaccord
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tilley
March 03, 2021

I took my truck their, they did not do any work on it. But they kept it for 2 months and did not do anything. Don, the manager told me he would help me out. He just stored my truck for 2 months, when I co More

by Johnelstonkanan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don Holbrook
January 07, 2021

I don’t know where to begin! From the beginning to the end Stan accommodated me at all costs! He got me multiple bank vouchers and I traded in my old 2006 Rondezvouz & mind you I didn’t have to put down a More

by Kydashia Mitchell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Fildew
December 22, 2020

We have been a customer at Roy O'Brien for a number of years and keep coming back for new vehicle purchase and service. Their service is very good, courteous and completed in a timely fashion. More

by brose322
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Rony IV
December 01, 2020

A customer since 1993. They always take care of our vehicle needs. From new vehicles to an excellent service area. We have been going to Angelo Lafata for 20+ years, anytime we need a new vehicle. H More

by jfp6688
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelo Lafata
November 01, 2020

Been a customer of Roy Obrien Ford since the 1970's. My first purchase was a Ford Maverick 4 door, had 2 young sons at the time. Since that time I have purchased or leased many F 150's. Sales and service More

by Captain Rock Finder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Roney, Ted Roney IV, Dan Meyer
September 12, 2020

Kind, & courteous, warm & friendly! Took the time to answer my questions & concerns as a 1st time Leaser! Love my new truck! A top notch crew! More

by Lmmette96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole & Matt
August 06, 2020

My salesman was Teddy he did a wonderful job. He listened to my pre-existing concerns and he was able to help me find a vehicle that I really enjoyed for a great price and he was very straight up and honest More

by pacino48021
Recommend Dealer
Yes
Employees Worked With
Teddy and Sean
March 21, 2020

Fantastic F150 I have leased or purchased several F150's over the years from Roy O'Brien Ford. The F150 is a fantastic vehicle - very well designed and engineered. More

by Rick Wilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
joe Palazollo
March 21, 2020

great experience I have leased 2 cars from this dealer and have enjoyed dealing with Maureen O'Brien. She was very helpful took care of paperwork quickly, we went for More

by babyfreda96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maureen O'Brien