
Royal Buick GMC
Baton Rouge, LA
Filter Reviews by Keyword
By Type
191 Reviews of Royal Buick GMC
The experience was phenomenal! We received fast, courteous service. We appreciate the high quality service each time we bing our vehicle in. Thanks and keep up the great work! We received fast, courteous service. We appreciate the high quality service each time we bing our vehicle in. Thanks and keep up the great work! More
Dewayne at Royal Buick GMC was super helpful and attentive. Helped me narrow down what I wanted without trying to upsell incessantly like some sales people. Once we picked a vehicle, the paperwork p attentive. Helped me narrow down what I wanted without trying to upsell incessantly like some sales people. Once we picked a vehicle, the paperwork process went fairly quick. I also came in pre-approved and they didn't insist on trying to be the financier when they didn't expect to best the rate I walked in with. Good experience first time buying new. More
The sales person, Soul, told me that according to his sales manager the price of the car would go up the next day. I received an email the next day showing that the prices dropped $2,600, basically the a sales manager the price of the car would go up the next day. I received an email the next day showing that the prices dropped $2,600, basically the amount I had asked off. I should have walked away. Dishonest. The sales manager was great at attempting to pressure me to purchase the additional warranties. I went with a few additional protections, but not all of them. He almost talked me out of purchasing the car because he made it sound like the vehicles are unreliable. More
Katlyn was very helpful and knowledgeable about the vehicle and the purchasing process. Highly recommend her as a sales person. vehicle and the purchasing process. Highly recommend her as a sales person. More
Buying experience was efficient and dealership kept there word of verbal agreements. Mr. Joe G. Easy to work with and demonstrated integrity. word of verbal agreements. Mr. Joe G. Easy to work with and demonstrated integrity. More
Katlyn was very patient with me through the purchasing process. She was very informative on demonstrating everything in the vehicle and setting up all the accounts that come with the truck. She was extrem process. She was very informative on demonstrating everything in the vehicle and setting up all the accounts that come with the truck. She was extremely patient with me considering I am an older gentleman. I will definitely be back to purchase from her again. More
This dealership is so easy to deal with. This is my second gmc truck I have bought from them. They have the best prices around.I drove 11hrs from Florida to buy. My Robbins was excellent,a This is my second gmc truck I have bought from them. They have the best prices around.I drove 11hrs from Florida to buy. My Robbins was excellent,and kathyrn was too. More
Great Car. I had an issue after taking the car home, and once I could speak to Terrance (GM), he solved the problem ASAP and had the part installed immediately I had an issue after taking the car home, and once I could speak to Terrance (GM), he solved the problem ASAP and had the part installed immediately. Fantastic services from Terrance. More
This is my 3rd Acadia Denali from RGMC and again had a great experience! My salesperson, Tyrone, was terrific! After the sale he spent 2 hours going over every feature. great experience! My salesperson, Tyrone, was terrific! After the sale he spent 2 hours going over every feature. More