"#1 in my book"
I shopped around at other dealerships I should’ve came to Royal Gate the first time. Brent Took care of me with no hassle easy in and out sale the easiest sale I’ve ever had I will never go to another dealership to buy a Dodge product again Royal gate and Brent Ward make a wonderful team
With the times that we have been there before we've been told when we've asked for a certain payout or payment if they could make it or not they told us up front which is nice and never lead us on in any kind of way not everything is perfect but that being said we had another nice turnout with a vehicle I purchased recently was a pickup truck and I'm very glad that I did
I have two other sons that purchased vehicles from there and both of them have been happy with the choices I've chose one time they even paid off a truck for one of my sons which was very impressive and we did not think it would ever happen but they did it and he made another deal happen once again
And just to let people know I usually don't even do the surveys but they did make an impression on me
"Traded my baby (2013 Mustang GT) for a 2013 RAM 1500"
The absolute best transaction I could have imagined. I wanted a speedy and painless trade off and Brent went above and beyond to make it happen. I was literally in and out in less than 30 minutes. But what really blew my mind is when Brent saw a small crack in the windshield, he had already set me an appointment with safe lite to have a new windshield put in. I wouldn't have said a single word about a tiny flaw in what was a truly perfect experience.
Oh and their finance guy... I dont have enough space to thank him enough. My first time was a nightmare. He deserves a medal of honor. Or a really firm handshake with full eye contact.