Royal Jaguar-Land Rover of Tucson

Fabulous customer service! James went above and beyond to make my experience with Royal a fantastic one. I am a first time Jaguar owner, and James literally worked overtime to James went above and beyond to make my experience with Royal a fantastic one. I am a first time Jaguar owner, and James literally worked overtime to make sure that the few maintenance items I had were immediately taken care of, and he and the detailing team gave me the cleanest car I have ever been in. James is the ultimate professional and I will definitely be a return customer. He is my new Jag go-to guy! Wonderful customer service experience! More

Great Service Just moved to Tucson from the Midwest and my RR Sport needed some service. Talked to James at Royal Land Rover to set up the appointment and he was ju Just moved to Tucson from the Midwest and my RR Sport needed some service. Talked to James at Royal Land Rover to set up the appointment and he was just amazing, very accommodating to my schedule, polite, attentive and very personable. The experience was one of the best I have ever had from a car dealership. An excellent first impression in my new hometown. More

Best Sales Experience I don't usually look forward to heading out to buy a car. It's not usually a positive experience, often feeling like the salesperson or dealership is I don't usually look forward to heading out to buy a car. It's not usually a positive experience, often feeling like the salesperson or dealership is trying to take advantage of you. Not today. I headed to Royal Jaguar Land Rover after being sent information from a car search. My sales person was Nathan Clarke. He was the best ever. Friendly, informative and easy to talk to. Everything was right up front. No haggling, no pressure. The asking price for the vehicle was perfectly in line with its value and Nathan (and Royal) went right by the Kelly Blue Book price which I had already researched. Everything went smoothly and I left feeling well respected. Thanks everyone at Royal Jaguar Land Rover and especially Nathan for a great experience. More

E Pace purchase experience We just purchased a new E Pace last weekend. We built the SUV that we wanted online and sent it to our sales representative, Paul Juell. Within a co We just purchased a new E Pace last weekend. We built the SUV that we wanted online and sent it to our sales representative, Paul Juell. Within a couple of days he found one for us and it was on its way. This was one of the smoothest and stress-free auto purchase experiences we have ever had. Paul is knowledgable and was always quickly responsive to our calls or emails. When we picked up the car he made it a truly exciting experience for us. We highly recommend Paul and Royal Jaguar. More

A Pleasant Experience We made an appointment with Tommy Padula to look at a used Nissan Altima which was listed on Carfax. From the moment we talked on the phone and our vi We made an appointment with Tommy Padula to look at a used Nissan Altima which was listed on Carfax. From the moment we talked on the phone and our visit to the dealership we felt comfortable. The purchase was a very good experience. Tommy walked us through the paperwork with ease and professionalism. The service we received, and the attention to detail that Tommy provided exceeded our expectations. Thank you. More

Great Service I had the greatest experience with Royal Jaguar of Tucson dealership this last month and I though I would share how great I was treated and how John i I had the greatest experience with Royal Jaguar of Tucson dealership this last month and I though I would share how great I was treated and how John in the service department went above and beyond when I had an issue that was not being taken care of by the Jaguar manufacturer. John fought hard to take care of me and he made sure I left the dealership happy and I did. On top of it all while my car was in the shop for 3 weeks they had no qualms of me having a loner vehicle to drive around! Special thanks to Royal!!! More

Excellent service I stopped in to the dealer earlier in the day to take a look at the car, I met Mr. Padula and the manager. I was back at the dealer within a few hours I stopped in to the dealer earlier in the day to take a look at the car, I met Mr. Padula and the manager. I was back at the dealer within a few hours and drove away within a couple of hours after that. Efficient and knowledgable staff made the whole experience pleasant. More

Great experience I purchased a pre-owned trade in at this dealership. Tommy Padula assisted me. He was very nice and helpful. The Sales Manager, Eddie was terrific I purchased a pre-owned trade in at this dealership. Tommy Padula assisted me. He was very nice and helpful. The Sales Manager, Eddie was terrific to work with too. As a customer, I felt appreciated the entire time and they were very accommodating. It was impressive to have such a helpful sales consultant, but I was even more impressed by the fact everyone else at the dealership jumped in to ensure my experience was nothing less than great. Thank you. More

Above and Beyond I assumed the LR slogan "Above and Beyond" meant traversing difficult terrain and altitudes. And it might, but it also means going above and beyond w I assumed the LR slogan "Above and Beyond" meant traversing difficult terrain and altitudes. And it might, but it also means going above and beyond when it comes to customer service. I live in Scottsdale (about 100mi from Royal's dealership in Tucson), but Nathan Clarke and team handled everything remotely and even took the time out of their Saturday (I imagine their busiest selling day of the week) to drive my new wife's Range Rover to my doorstep and walk me through all of the ins/outs of the tech features. He even went out of his way to bring my wife flowers to help celebrate the new car. If you're in the market for a Land/Range Rover, definitely give Nathan and team a buzz! More

Ask for Tommy for excellent sales assistance I was thrilled to purchase my new Jaguar XE with Tommy's help. He answered all my questions and was a wealth of information about the model I wanted. I was thrilled to purchase my new Jaguar XE with Tommy's help. He answered all my questions and was a wealth of information about the model I wanted. Tommy knows his products and will share his expertise with you. This was by far my most pleasant car-buying experience ever. More